Multimodal Deep Learning of Word-of-Mouth Text and Demographics to Predict Customer Rating: Handling Consumer Heterogeneity in Marketing

In the marketing field, understanding consumer heterogeneity, which is the internal or psychological difference among consumers that cannot be captured by behavioral logs, has long been a critical challenge. However, a number of consumers today usually post their evaluation on the specific product on the online platform, which can be the valuable source of such unobservable differences among consumers. Several previous studies have shown the validity of the analysis on text modality, but on the other hand, such analyses may not necessarily demonstrate sufficient predictive accuracy for text alone, as they may not include information readily available from cross-sectional data, such as consumer profile data. In addition, recent advances in machine learning techniques, such as large-scale language models (LLMs) and multimodal learning have made it possible to deal with the various kind of dataset simultaneously, including textual data and the traditional cross-sectional data, and the joint representations can be effectively obtained from multiple modalities. Therefore, this study constructs a product evaluation model that takes into account consumer heterogeneity by multimodal learning of online product reviews and consumer profile information. We also compare multiple models using different modalities or hyper-parameters to demonstrate the robustness of multimodal learning in marketing analysis.

Detecting Out-of-Distribution Samples via Conditional Distribution Entropy with Optimal Transport

When deploying a trained machine learning model in the real world, it is inevitable to receive inputs from out-of-distribution (OOD) sources. For instance, in continual learning settings, it is common to encounter OOD samples due to the non-stationarity of a domain. More generally, when we have access to a set of test inputs, the existing rich line of OOD detection solutions, especially the recent promise of distance-based methods, falls short in effectively utilizing the distribution information from training samples and test inputs. In this paper, we argue that empirical probability distributions that incorporate geometric information from both training samples and test inputs can be highly beneficial for OOD detection in the presence of test inputs available. To address this, we propose to model OOD detection as a discrete optimal transport problem. Within the framework of optimal transport, we propose a novel score function known as the \emph{conditional distribution entropy} to quantify the uncertainty of a test input being an OOD sample. Our proposal inherits the merits of certain distance-based methods while eliminating the reliance on distribution assumptions, a-prior knowledge, and specific training mechanisms. Extensive experiments conducted on benchmark datasets demonstrate that our method outperforms its competitors in OOD detection.

RPNR: Robust-Perception Neural Reshading

Augmented Reality (AR) applications necessitates methods of inserting needed objects into scenes captured by cameras in a way that is coherent with the surroundings. Common AR applications require the insertion of predefined 3D objects with known properties and shape. This simplifies the problem since it is reduced to extracting an illumination model for the object in that scene by understanding the surrounding light sources. However, it is often not the case that we have information about the properties of an object, especially when we depart from a single source image. Our method renders such source fragments in a coherent way with the target surroundings using only these two images. Our pipeline uses a Deep Image Prior (DIP) network based on a U-Net architecture as the main renderer, alongside robust-feature extracting networks that are used to apply needed losses. Our method does not require any pair-labeled data, and no extensive training on a dataset. We compare our method using qualitative metrics to the baseline methods such as Cut and Paste, Cut And Paste Neural Rendering, and Image Harmonization

MResT: Multi-Resolution Sensing for Real-Time Control with Vision-Language Models

Leveraging sensing modalities across diverse spatial and temporal resolutions can improve performance of robotic manipulation tasks. Multi-spatial resolution sensing provides hierarchical information captured at different spatial scales and enables both coarse and precise motions. Simultaneously multi-temporal resolution sensing enables the agent to exhibit high reactivity and real-time control. In this work, we propose a framework, MResT (Multi-Resolution Transformer), for learning generalizable language-conditioned multi-task policies that utilize sensing at different spatial and temporal resolutions using networks of varying capacities to effectively perform real time control of precise and reactive tasks. We leverage off-the-shelf pretrained vision-language models to operate on low-frequency global features along with small non-pretrained models to adapt to high frequency local feedback. Through extensive experiments in 3 domains (coarse, precise and dynamic manipulation tasks), we show that our approach significantly improves (2X on average) over recent multi-task baselines. Further, our approach generalizes well to visual and geometric variations in target objects and to varying interaction forces.

Visibility into AI Agents

Increased delegation of commercial, scientific, governmental, and personal activities to AI agents -- systems capable of pursuing complex goals with limited supervision -- may exacerbate existing societal risks and introduce new risks. Understanding and mitigating these risks involves critically evaluating existing governance structures, revising and adapting these structures where needed, and ensuring accountability of key stakeholders. Information about where, why, how, and by whom certain AI agents are used, which we refer to as visibility, is critical to these objectives. In this paper, we assess three categories of measures to increase visibility into AI agents: agent identifiers, real-time monitoring, and activity logging. For each, we outline potential implementations that vary in intrusiveness and informativeness. We analyze how the measures apply across a spectrum of centralized through decentralized deployment contexts, accounting for various actors in the supply chain including hardware and software service providers. Finally, we discuss the implications of our measures for privacy and concentration of power. Further work into understanding the measures and mitigating their negative impacts can help to build a foundation for the governance of AI agents.

Macro Graph Neural Networks for Online Billion-Scale Recommender Systems

Predicting Click-Through Rate (CTR) in billion-scale recommender systems poses a long-standing challenge for Graph Neural Networks (GNNs) due to the overwhelming computational complexity involved in aggregating billions of neighbors. To tackle this, GNN-based CTR models usually sample hundreds of neighbors out of the billions to facilitate efficient online recommendations. However, sampling only a small portion of neighbors results in a severe sampling bias and the failure to encompass the full spectrum of user or item behavioral patterns. To address this challenge, we name the conventional user-item recommendation graph as "micro recommendation graph" and introduce a more suitable MAcro Recommendation Graph (MAG) for billion-scale recommendations. MAG resolves the computational complexity problems in the infrastructure by reducing the node count from billions to hundreds. Specifically, MAG groups micro nodes (users and items) with similar behavior patterns to form macro nodes. Subsequently, we introduce tailored Macro Graph Neural Networks (MacGNN) to aggregate information on a macro level and revise the embeddings of macro nodes. MacGNN has already served Taobao's homepage feed for two months, providing recommendations for over one billion users. Extensive offline experiments on three public benchmark datasets and an industrial dataset present that MacGNN significantly outperforms twelve CTR baselines while remaining computationally efficient. Besides, online A/B tests confirm MacGNN's superiority in billion-scale recommender systems.

LitE-SNN: Designing Lightweight and Efficient Spiking Neural Network through Spatial-Temporal Compressive Network Search and Joint Optimization

Spiking Neural Networks (SNNs) mimic the information-processing mechanisms of the human brain and are highly energy-efficient, making them well-suited for low-power edge devices. However, the pursuit of accuracy in current studies leads to large, long-timestep SNNs, conflicting with the resource constraints of these devices. In order to design lightweight and efficient SNNs, we propose a new approach named LitESNN that incorporates both spatial and temporal compression into the automated network design process. Spatially, we present a novel Compressive Convolution block (CompConv) to expand the search space to support pruning and mixed-precision quantization while utilizing the shared weights and pruning mask to reduce the computation. Temporally, we are the first to propose a compressive timestep search to identify the optimal number of timesteps under specific computation cost constraints. Finally, we formulate a joint optimization to simultaneously learn the architecture parameters and spatial-temporal compression strategies to achieve high performance while minimizing memory and computation costs. Experimental results on CIFAR10, CIFAR100, and Google Speech Command datasets demonstrate our proposed LitESNNs can achieve competitive or even higher accuracy with remarkably smaller model sizes and fewer computation costs. Furthermore, we validate the effectiveness of our LitESNN on the trade-off between accuracy and resource cost and show the superiority of our joint optimization. Additionally, we conduct energy analysis to further confirm the energy efficiency of LitESNN

Unfair TOS: An Automated Approach using Customized BERT

Terms of Service (ToS) form an integral part of any agreement as it defines the legal relationship between a service provider and an end-user. Not only do they establish and delineate reciprocal rights and responsibilities, but they also provide users with information on essential aspects of contracts that pertain to the use of digital spaces. These aspects include a wide range of topics, including limitation of liability, data protection, etc. Users tend to accept the ToS without going through it before using any application or service. Such ignorance puts them in a potentially weaker situation in case any action is required. Existing methodologies for the detection or classification of unfair clauses are however obsolete and show modest performance. In this research paper, we present SOTA(State of The Art) results on unfair clause detection from ToS documents based on unprecedented custom BERT Fine-tuning in conjunction with SVC(Support Vector Classifier). The study shows proficient performance with a macro F1-score of 0.922 at unfair clause detection, and superior performance is also shown in the classification of unfair clauses by each tag. Further, a comparative analysis is performed by answering research questions on the Transformer models utilized. In order to further research and experimentation the code and results are made available on https://github.com/batking24/Unfair-TOS-An-Automated-Approach-based-on-Fine-tuning-BERT-in-conjunction-with-ML.

Hybrid of DiffStride and Spectral Pooling in Convolutional Neural Networks

Stride determines the distance between adjacent filter positions as the filter moves across the input. A fixed stride causes important information contained in the image can not be captured, so that important information is not classified. Therefore, in previous research, the DiffStride Method was applied, namely the Strided Convolution Method with which it can learn its own stride value. Severe Quantization and a constraining lower bound on preserved information are arises with Max Pooling Downsampling Method. Spectral Pooling reduce the constraint lower bound on preserved information by cutting off the representation in the frequency domain. In this research a CNN Model is proposed with the Downsampling Learnable Stride Technique performed by Backpropagation combined with the Spectral Pooling Technique. Diffstride and Spectral Pooling techniques are expected to maintain most of the information contained in the image. In this study, we compare the Hybrid Method, which is a combined implementation of Spectral Pooling and DiffStride against the Baseline Method, which is the DiffStride implementation on ResNet 18. The accuracy result of the DiffStride combination with Spectral Pooling improves over DiffStride which is baseline method by 0.0094. This shows that the Hybrid Method can maintain most of the information by cutting of the representation in the frequency domain and determine the stride of the learning result through Backpropagation.

Multi-Granularity Information Interaction Framework for Incomplete Utterance Rewriting

Recent approaches in Incomplete Utterance Rewriting (IUR) fail to capture the source of important words, which is crucial to edit the incomplete utterance, and introduce words from irrelevant utterances. We propose a novel and effective multi-task information interaction framework including context selection, edit matrix construction, and relevance merging to capture the multi-granularity of semantic information. Benefiting from fetching the relevant utterance and figuring out the important words, our approach outperforms existing state-of-the-art models on two benchmark datasets Restoration-200K and CANAND in this field. Code will be provided on \url{https://github.com/yanmenxue/QR}.