Recommendation is the task of providing personalized suggestions to users based on their preferences and behavior.
Agentic AI systems have recently emerged as a critical and transformative approach in artificial intelligence, offering capabilities that extend far beyond traditional AI agents and contemporary generative AI models. This rapid evolution necessitates a clear conceptual and taxonomical understanding to differentiate this new paradigm. Our paper addresses this gap by providing a comprehensive review that establishes a precise definition and taxonomy for "agentic AI," with the aim of distinguishing it from previous AI paradigms. The concepts are gradually introduced, starting with a highlight of its diverse applications across the broader field of engineering. The paper then presents four detailed, state-of-the-art use case applications specifically within electrical engineering. These case studies demonstrate practical impact, ranging from an advanced agentic framework for streamlining complex power system studies and benchmarking to a novel system developed for survival analysis of dynamic pricing strategies in battery swapping stations. Finally, to ensure robust deployment, the paper provides detailed failure mode investigations. From these findings, we derive actionable recommendations for the design and implementation of safe, reliable, and accountable agentic AI systems, offering a critical resource for researchers and practitioners.
Dense retrieval has become a foundational paradigm in modern search systems, especially on short-video platforms. However, most industrial systems adopt a self-reinforcing training pipeline that relies on historically exposed user interactions for supervision. This paradigm inevitably leads to a filter bubble effect, where potentially relevant but previously unseen content is excluded from the training signal, biasing the model toward narrow and conservative retrieval. In this paper, we present CroPS (Cross-Perspective Positive Samples), a novel retrieval data engine designed to alleviate this problem by introducing diverse and semantically meaningful positive examples from multiple perspectives. CroPS enhances training with positive signals derived from user query reformulation behavior (query-level), engagement data in recommendation streams (system-level), and world knowledge synthesized by large language models (knowledge-level). To effectively utilize these heterogeneous signals, we introduce a Hierarchical Label Assignment (HLA) strategy and a corresponding H-InfoNCE loss that together enable fine-grained, relevance-aware optimization. Extensive experiments conducted on Kuaishou Search, a large-scale commercial short-video search platform, demonstrate that CroPS significantly outperforms strong baselines both offline and in live A/B tests, achieving superior retrieval performance and reducing query reformulation rates. CroPS is now fully deployed in Kuaishou Search, serving hundreds of millions of users daily.
Recently, large language models (LLMs) have been widely used as recommender systems, owing to their strong reasoning capability and their effectiveness in handling cold-start items. To better adapt LLMs for recommendation, retrieval-augmented generation (RAG) has been incorporated. Most existing RAG methods are user-based, retrieving purchase patterns of users similar to the target user and providing them to the LLM. In this work, we propose ItemRAG, an item-based RAG method for LLM-based recommendation that retrieves relevant items (rather than users) from item-item co-purchase histories. ItemRAG helps LLMs capture co-purchase patterns among items, which are beneficial for recommendations. Especially, our retrieval strategy incorporates semantically similar items to better handle cold-start items and uses co-purchase frequencies to improve the relevance of the retrieved items. Through extensive experiments, we demonstrate that ItemRAG consistently (1) improves the zero-shot LLM-based recommender by up to 43% in Hit-Ratio-1 and (2) outperforms user-based RAG baselines under both standard and cold-start item recommendation settings.
Multi-view multi-label feature selection aims to identify informative features from heterogeneous views, where each sample is associated with multiple interdependent labels. This problem is particularly important in machine learning involving high-dimensional, multimodal data such as social media, bioinformatics or recommendation systems. Existing Multi-View Multi-Label Feature Selection (MVMLFS) methods mainly focus on analyzing statistical information of data, but seldom consider semantic information. In this paper, we aim to use these two types of information jointly and propose a method that combines Large Language Models (LLMs) semantic reasoning with Graph Neural Networks (GNNs) structural modeling for MVMLFS. Specifically, the method consists of three main components. (1) LLM is first used as an evaluation agent to assess the latent semantic relevance among feature, view, and label descriptions. (2) A semantic-aware heterogeneous graph with two levels is designed to represent relations among features, views and labels: one is a semantic graph representing semantic relations, and the other is a statistical graph. (3) A lightweight Graph Attention Network (GAT) is applied to learn node embedding in the heterogeneous graph as feature saliency scores for ranking and selection. Experimental results on multiple benchmark datasets demonstrate the superiority of our method over state-of-the-art baselines, and it is still effective when applied to small-scale datasets, showcasing its robustness, flexibility, and generalization ability.
Recommender systems play a vital role in alleviating information overload and enriching users' online experience. In the era of large language models (LLMs), LLM-based recommender systems have emerged as a prevalent paradigm for advancing personalized recommendations. Recently, retrieval-augmented generation (RAG) has drawn growing interest to facilitate the recommendation capability of LLMs, incorporating useful information retrieved from external knowledge bases. However, as a rich source of up-to-date information, the web remains under-explored by existing RAG-based recommendations. In particular, unique challenges are posed from two perspectives: one is to generate effective queries for web retrieval, considering the inherent knowledge gap between web search and recommendations; another challenge lies in harnessing online websites that contain substantial noisy content. To tackle these limitations, we propose WebRec, a novel web-based RAG framework, which takes advantage of the reasoning capability of LLMs to interpret recommendation tasks into queries of user preferences that cater to web retrieval. Moreover, given noisy web-retrieved information, where relevant pieces of evidence are scattered far apart, an insightful MP-Head is designed to enhance LLM attentions between distant tokens of relevant information via message passing. Extensive experiments have been conducted to demonstrate the effectiveness of our proposed web-based RAG methods in recommendation scenarios.
Transformer-based architectures are widely adopted in sequential recommendation systems, yet their application in Financial Services (FS) presents distinct practical and modeling challenges for real-time recommendation. These include:a) long-range user interactions (implicit and explicit) spanning both digital and physical channels generating temporally heterogeneous context, b) the presence of multiple interrelated products require coordinated models to support varied ad placements and personalized feeds, while balancing competing business goals. We propose FinTRec, a transformer-based framework that addresses these challenges and its operational objectives in FS. While tree-based models have traditionally been preferred in FS due to their explainability and alignment with regulatory requirements, our study demonstrate that FinTRec offers a viable and effective shift toward transformer-based architectures. Through historic simulation and live A/B test correlations, we show FinTRec consistently outperforms the production-grade tree-based baseline. The unified architecture, when fine-tuned for product adaptation, enables cross-product signal sharing, reduces training cost and technical debt, while improving offline performance across all products. To our knowledge, this is the first comprehensive study of unified sequential recommendation modeling in FS that addresses both technical and business considerations.
Medication recommendation systems play a crucial role in assisting clinicians with personalized treatment decisions. While existing approaches have made significant progress in learning medication representations, they suffer from two fundamental limitations: (i) treating medical entities as independent features without modeling their synergistic effects on medication selection; (ii) employing static causal relationships that fail to adapt to patient-specific contexts and health states. To address these challenges, we propose CafeMed, a framework that integrates dynamic causal reasoning with cross-modal attention for safe and accurate medication recommendation. CafeMed introduces two key components: the Causal Weight Generator (CWG) that transforms static causal effects into dynamic modulation weights based on individual patient states, and the Channel Harmonized Attention Refinement Module (CHARM) that captures complex interdependencies between diagnoses and procedures. This design enables CafeMed to model how different medical conditions jointly influence treatment decisions while maintaining medication safety constraints. Extensive experiments on MIMIC-III and MIMIC-IV datasets demonstrate that CafeMed significantly outperforms state-of-the-art baselines, achieving superior accuracy in medication prediction while maintaining the lower drug--drug interaction rates. Our results indicate that incorporating dynamic causal relationships and cross-modal synergies leads to more clinically-aligned and personalized medication recommendations. Our code is released publicly at https://github.com/rkl71/CafeMed.
Amid the growing prevalence of human -- AI interaction, large language models and other AI-based entities increasingly provide forms of companionship to human users. Such AI companionship -- i.e., bonded relationships between humans and AI systems that resemble the relationships people have with family members, friends, and romantic partners -- might substantially benefit humans. Yet such relationships can also do profound harm. We propose a framework for analyzing potential negative impacts of AI companionship by identifying specific harmful traits of AI companions and speculatively mapping causal pathways back from these traits to possible causes and forward to potential harmful effects. We provide detailed, structured analysis of four potentially harmful traits -- the absence of natural endpoints for relationships, vulnerability to product sunsetting, high attachment anxiety, and propensity to engender protectiveness -- and briefly discuss fourteen others. For each trait, we propose hypotheses connecting causes -- such as misaligned optimization objectives and the digital nature of AI companions -- to fundamental harms -- including reduced autonomy, diminished quality of human relationships, and deception. Each hypothesized causal connection identifies a target for potential empirical evaluation. Our analysis examines harms at three levels: to human partners directly, to their relationships with other humans, and to society broadly. We examine how existing law struggles to address these emerging harms, discuss potential benefits of AI companions, and conclude with design recommendations for mitigating risks. This analysis offers immediate suggestions for reducing risks while laying a foundation for deeper investigation of this critical but understudied topic.
Serving deep learning based recommendation models (DLRM) at scale is challenging. Existing systems rely on CPU-based ANN indexing and filtering services, suffering from non-negligible costs and forgoing joint optimization opportunities. Such inefficiency makes them difficult to support more complex model architectures, such as learned similarities and multi-task retrieval. In this paper, we propose SilverTorch, a model-based system for serving recommendation models on GPUs. SilverTorch unifies model serving by replacing standalone indexing and filtering services with layers of served models. We propose a Bloom index algorithm on GPUs for feature filtering and a tensor-native fused Int8 ANN kernel on GPUs for nearest neighbor search. We further co-design the ANN search index and filtering index to reduce GPU memory utilization and eliminate unnecessary computation. Benefit from SilverTorch's serving paradigm, we introduce a OverArch scoring layer and a Value Model to aggregate results across multi-tasks. These advancements improve the accuracy for retrieval and enable future studies for serving more complex models. For ranking, SilverTorch's design accelerates item embedding calculation by caching the pre-calculated embeddings inside the serving model. Our evaluation on the industry-scale datasets show that SilverTorch achieves up to 5.6x lower latency and 23.7x higher throughput compared to the state-of-the-art approaches. We also demonstrate that SilverTorch's solution is 13.35x more cost-efficient than CPU-based solution while improving accuracy via serving more complex models. SilverTorch serves over hundreds of models online across major products and recommends contents for billions of daily active users.
Using multiple carousels, lists that wrap around and can be scrolled, is the basis for offering content in most contemporary movie streaming platforms. Carousels allow for highlighting different aspects of users' taste, that fall in categories such as genres and authors. However, while carousels offer structure and greater ease of navigation, they alone do not increase diversity in recommendations, while this is essential to keep users engaged. In this work we propose several approaches to effectively increase item diversity within the domain of book recommendations, on top of a collaborative filtering algorithm. These approaches are intended to improve book recommendations in the web catalogs of public libraries. Furthermore, we introduce metrics to evaluate the resulting strategies, and show that the proposed system finds a suitable balance between accuracy and beyond-accuracy aspects.