Abstract:Retrieval-Augmented Generation (RAG) is widely regarded as a novel paradigm born from the limitations of large language models (LLMs)--a mechanism to ground their outputs in external knowledge. This view, however, is incomplete when considered within a broader historical context. In this paper, we argue that the core ideas underlying RAG are not new: foundational concepts such as integrating retrieval and language generation, knowledge augmentation, answer verification, and iterative query (or prompt) refinement had already been studied and instantiated in information retrieval (IR) and question answering (QA) research dating back to the early 2000s, well before the emergence of LLMs. We make this case by systematically tracing the intellectual lineage of modern RAG and Agentic RAG back to their classical IR and QA antecedents, and examining why this continuity has gone under-recognized -- a consequence of community fragmentation, shifting terminology, and the recency bias endemic to fast-moving fields. Rather than treating LLMs as the origin point of retrieval-augmented intelligence, we propose viewing them as a new interface layer atop a decades-old QA architecture. This reframing is not merely historical: by situating RAG within the longer trajectory of IR research, we surface underutilized prior work -- on user modeling, answer validation, and query refinement -- that can directly inform next-generation RAG design, reducing unintentional rediscovery and fostering genuine cross-community integration.
Abstract:Agentic systems large language model (LLM) based architectures capable of reasoning, planning, acting, and coordinating with tools and other agents are rapidly transitioning from research prototypes to production scale deployments across domains such as software engineering, scientific discovery, and finance. While academic work has emphasized benchmarks and algorithmic innovation, deployment raises new challenges around robustness, safety, and reliability. This tutorial brings together researchers and practitioners to explore advances in reasoning and planning, multi agent coordination, and evaluation, highlighting open challenges arising from deployment experience. Through applied case studies in pharmaceutical discovery and financial systems, we analyze common design patterns that make agentic systems successful, and discuss practical mitigation strategies for failure modes, such as verification pipelines, fallback mechanisms, and human in the loop supervision. Attendees will gain a comprehensive view of the field along with concrete design patterns, evaluation checklists, and templates for safe and reliable deployment across industries.
Abstract:Most existing dialogue systems are user-driven, primarily designed to fulfill user requests. However, in many critical real-world scenarios, a conversational agent must proactively extract information to achieve its own objectives rather than merely respond. To address this gap, we introduce \emph{Inquisitive Conversational Agents (ICAs)} and develop an ICA specifically tailored to U.S. Supreme Court oral arguments. We propose a Dual Hierarchical Reinforcement Learning framework featuring two cooperating RL agents, each with its own policy, to coordinate strategic dialogue management and fine-grained utterance generation. By learning when and how to ask probing questions, the agent emulates judicial questioning patterns and systematically uncovers crucial information to fulfill its legal objectives. Evaluations on a U.S. Supreme Court dataset show that our method outperforms various baselines across multiple metrics. It represents an important first step toward broader high-stakes, domain-specific applications.
Abstract:Most conversational agents (CAs) are designed to satisfy user needs through user-driven interactions. However, many real-world settings, such as academic interviewing, judicial proceedings, and journalistic investigations, involve broader institutional decision-making processes and require agents that can elicit information from users. In this paper, we introduce Information Elicitation Agents (IEAs) in which the agent's goal is to elicit information from users to support the agent's institutional or task-oriented objectives. To enable systematic research on this setting, we present YIELD, a 26M-token dataset of 2,281 ethically sourced, human-to-human dialogues. Moreover, we formalize information elicitation as a finite-horizon POMDP and propose novel metrics tailored to IEAs. Pilot experiments on multiple foundation LLMs show that training on YIELD improves their alignment with real elicitation behavior and findings are corroborated by human evaluation. We release YIELD under CC BY 4.0. The dataset, project code, evaluation tools, and fine-tuned model adapters are available at: https://github.com/infosenselab/yield.
Abstract:Information ecosystems increasingly shape how people internalize exposure to adverse digital experiences, raising concerns about the long-term consequences for information health. In modern search and recommendation systems, ranking and personalization policies play a central role in shaping such exposure and its long-term effects on users. To study these effects in a controlled setting, we present FrameRef, a large-scale dataset of 1,073,740 systematically reframed claims across five framing dimensions: authoritative, consensus, emotional, prestige, and sensationalist, and propose a simulation-based framework for modeling sequential information exposure and reinforcement dynamics characteristic of ranking and recommendation systems. Within this framework, we construct framing-sensitive agent personas by fine-tuning language models with framing-conditioned loss attenuation, inducing targeted biases while preserving overall task competence. Using Monte Carlo trajectory sampling, we show that small, systematic shifts in acceptance and confidence can compound over time, producing substantial divergence in cumulative information health trajectories. Human evaluation further confirms that FrameRef's generated framings measurably affect human judgment. Together, our dataset and framework provide a foundation for systematic information health research through simulation, complementing and informing responsible human-centered research. We release FrameRef, code, documentation, human evaluation data, and persona adapter models at https://github.com/infosenselab/frameref.




Abstract:Recent research on proactive conversational agents (PCAs) mainly focuses on improving the system's capabilities in anticipating and planning action sequences to accomplish tasks and achieve goals before users articulate their requests. This perspectives paper highlights the importance of moving towards building human-centered PCAs that emphasize human needs and expectations, and that considers ethical and social implications of these agents, rather than solely focusing on technological capabilities. The distinction between a proactive and a reactive system lies in the proactive system's initiative-taking nature. Without thoughtful design, proactive systems risk being perceived as intrusive by human users. We address the issue by establishing a new taxonomy concerning three key dimensions of human-centered PCAs, namely Intelligence, Adaptivity, and Civility. We discuss potential research opportunities and challenges based on this new taxonomy upon the five stages of PCA system construction. This perspectives paper lays a foundation for the emerging area of conversational information retrieval research and paves the way towards advancing human-centered proactive conversational systems.



Abstract:Many early neural Information Retrieval (NeurIR) methods are re-rankers that rely on a traditional first-stage retriever due to expensive query time computations. Recently, representation-based retrievers have gained much attention, which learns query representation and document representation separately, making it possible to pre-compute document representations offline and reduce the workload at query time. Both dense and sparse representation-based retrievers have been explored. However, these methods focus on finding the representation that best represents a text (aka metric learning) and the actual retrieval function that is responsible for similarity matching between query and document is kept at a minimum by using dot product. One drawback is that unlike traditional term-level inverted index, the index formed by these embeddings cannot be easily re-used by another retrieval method. Another drawback is that keeping the interaction at minimum hurts retrieval effectiveness. On the contrary, interaction-based retrievers are known for their better retrieval effectiveness. In this paper, we propose a novel SEgment-based Neural Indexing method, SEINE, which provides a general indexing framework that can flexibly support a variety of interaction-based neural retrieval methods. We emphasize on a careful decomposition of common components in existing neural retrieval methods and propose to use segment-level inverted index to store the atomic query-document interaction values. Experiments on LETOR MQ2007 and MQ2008 datasets show that our indexing method can accelerate multiple neural retrieval methods up to 28-times faster without sacrificing much effectiveness.




Abstract:This paper contains what the Georgetown InfoSense group has done in regard to solving the challenges presented by TREC iKAT 2023. Our submitted runs outperform the median runs by a significant margin, exhibiting superior performance in nDCG across various cut numbers and in overall success rate. Our approach uses a Generate-Retrieve-Generate method, which we've found to greatly outpace Retrieve-Then-Generate approaches for the purposes of iKAT. Our solution involves the use of Large Language Models (LLMs) for initial answers, answer grounding by BM25, passage quality filtering by logistic regression, and answer generation by LLMs again. We leverage several purpose-built Language Models, including BERT, Chat-based, and text-to-transfer-based models, for text understanding, classification, generation, and summarization. The official results of the TREC evaluation contradict our initial self-evaluation, which may suggest that a decrease in the reliance on our retrieval and classification methods is better. Nonetheless, our findings suggest that the sequence of involving these different components matters, where we see an essentiality of using LLMs before using search engines.




Abstract:This paper is interested in investigating whether human gaze signals can be leveraged to improve state-of-the-art search engine performance and how to incorporate this new input signal marked by human attention into existing neural retrieval models. In this paper, we propose GazBy ({\bf Gaz}e-based {\bf B}ert model for document relevanc{\bf y}), a light-weight joint model that integrates human gaze fixation estimation into transformer models to predict document relevance, incorporating more nuanced information about cognitive processing into information retrieval (IR). We evaluate our model on the Text Retrieval Conference (TREC) Deep Learning (DL) 2019 and 2020 Tracks. Our experiments show encouraging results and illustrate the effective and ineffective entry points for using human gaze to help with transformer-based neural retrievers. With the rise of virtual reality (VR) and augmented reality (AR), human gaze data will become more available. We hope this work serves as a first step exploring using gaze signals in modern neural search engines.




Abstract:This paper presents a novel approach that supports natural language voice instructions to guide deep reinforcement learning (DRL) algorithms when training self-driving cars. DRL methods are popular approaches for autonomous vehicle (AV) agents. However, most existing methods are sample- and time-inefficient and lack a natural communication channel with the human expert. In this paper, how new human drivers learn from human coaches motivates us to study new ways of human-in-the-loop learning and a more natural and approachable training interface for the agents. We propose incorporating natural language voice instructions (NLI) in model-based deep reinforcement learning to train self-driving cars. We evaluate the proposed method together with a few state-of-the-art DRL methods in the CARLA simulator. The results show that NLI can help ease the training process and significantly boost the agents' learning speed.