From Metrics to Meaning: Insights from a Mixed-Methods Field Experiment on Retail Robot Deployment

We report a mixed-methods field experiment of a conversational service robot deployed under everyday staffing discretion in a live bedding store. Over 12 days we alternated three conditions--Baseline (no robot), Robot-only, and Robot+Fixture--and video-annotated the service funnel from passersby to purchase. An explanatory sequential design then used six post-experiment staff interviews to interpret the quantitative patterns. Quantitatively, the robot increased stopping per passerby (highest with the fixture), yet clerk-led downstream steps per stopper--clerk approach, store entry, assisted experience, and purchase--decreased. Interviews explained this divergence: clerks avoided interrupting ongoing robot-customer talk, struggled with ambiguous timing amid conversational latency, and noted child-centered attraction that often satisfied curiosity at the doorway. The fixture amplified visibility but also anchored encounters at the threshold, creating a well-defined micro-space where needs could ``close'' without moving inside. We synthesize these strands into an integrative account from the initial show of interest on the part of a customer to their entering the store and derive actionable guidance. The results advance the understanding of interactions between customers, staff members, and the robot and offer practical recommendations for deploying service robots in high-touch retail.

Evaluating the Diagnostic Classification Ability of Multimodal Large Language Models: Insights from the Osteoarthritis Initiative

Multimodal large language models (MLLMs) show promising performance on medical visual question answering (VQA) and report generation, but these generation and explanation abilities do not reliably transfer to disease-specific classification. We evaluated MLLM architectures on knee osteoarthritis (OA) radiograph classification, which remains underrepresented in existing medical MLLM benchmarks, even though knee OA affects an estimated 300 to 400 million people worldwide. Through systematic ablation studies manipulating the vision encoder, the connector, and the large language model (LLM) across diverse training strategies, we measured each component's contribution to diagnostic accuracy. In our classification task, a trained vision encoder alone could outperform full MLLM pipelines in classification accuracy and fine-tuning the LLM provided no meaningful improvement over prompt-based guidance. And LoRA fine-tuning on a small, class-balanced dataset (500 images) gave better results than training on a much larger but class-imbalanced set (5,778 images), indicating that data balance and quality can matter more than raw scale for this task. These findings suggest that for domain-specific medical classification, LLMs are more effective as interpreters and report generators rather than as primary classifiers. Therefore, the MLLM architecture appears less suitable for medical image diagnostic classification tasks that demand high certainty. We recommend prioritizing vision encoder optimization and careful dataset curation when developing clinically applicable systems.

Exploring Diversity, Novelty, and Popularity Bias in ChatGPT's Recommendations

ChatGPT has emerged as a versatile tool, demonstrating capabilities across diverse domains. Given these successes, the Recommender Systems (RSs) community has begun investigating its applications within recommendation scenarios primarily focusing on accuracy. While the integration of ChatGPT into RSs has garnered significant attention, a comprehensive analysis of its performance across various dimensions remains largely unexplored. Specifically, the capabilities of providing diverse and novel recommendations or exploring potential biases such as popularity bias have not been thoroughly examined. As the use of these models continues to expand, understanding these aspects is crucial for enhancing user satisfaction and achieving long-term personalization. This study investigates the recommendations provided by ChatGPT-3.5 and ChatGPT-4 by assessing ChatGPT's capabilities in terms of diversity, novelty, and popularity bias. We evaluate these models on three distinct datasets and assess their performance in Top-N recommendation and cold-start scenarios. The findings reveal that ChatGPT-4 matches or surpasses traditional recommenders, demonstrating the ability to balance novelty and diversity in recommendations. Furthermore, in the cold-start scenario, ChatGPT models exhibit superior performance in both accuracy and novelty, suggesting they can be particularly beneficial for new users. This research highlights the strengths and limitations of ChatGPT's recommendations, offering new perspectives on the capacity of these models to provide recommendations beyond accuracy-focused metrics.

A Training-Free Large Reasoning Model-based Knowledge Tracing Framework for Unified Prediction and Prescription

Knowledge Tracing (KT) aims to estimate a learner's evolving mastery based on interaction histories. Recent studies have explored Large Language Models (LLMs) for KT via autoregressive nature, but such approaches typically require fine-tuning and exhibit unstable or near-random performance. Moreover, prior KT systems primarily focus on prediction and rely on multi-stage pipelines for feedback and recommendation, resulting in increased system complexity and resources. To address this gap, we propose Thinking-KT, a training-free KT framework that incorporates Test-Time Scaling (TTS), enabling even small LLMs to achieve competitive KT performance. Moreover, in this framework, a small LLM can jointly perform KT prediction, personalized feedback generation, and learning recommendation in a unified output without degrading prediction accuracy. Beyond performance, we present the systematic analysis of reasoning traces in KT. Our results demonstrate that TTS is a critical yet underexplored factor in LLM-based KT, and that small LLMs can serve as unified ITS engines.

Beyond Homophily: Community Search on Heterophilic Graphs

Community search aims to identify a refined set of nodes that are most relevant to a given query, supporting tasks ranging from fraud detection to recommendation. Unlike homophilic graphs, many real-world networks are heterophilic, where edges predominantly connect dissimilar nodes. Therefore, structural signals that once reflected smooth, low-frequency similarity now appear as sharp, high-frequency contrasts. However, both classical algorithms (e.g., k-core, k-truss) and recent ML-based models struggle to achieve effective community search on heterophilic graphs, where edge signs or semantics are generally unknown. Algorithm-based methods often return communities with mixed class labels, while GNNs, built on homophily, smooth away meaningful signals and blur community boundaries. Therefore, we propose Adaptive Community Search (AdaptCS), a unified framework featuring three key designs: (i) an AdaptCS Encoder that disentangles multi-hop and multi-frequency signals, enabling the model to capture both smooth (homophilic) and contrastive (heterophilic) relations; (ii) a memory-efficient low-rank optimization that removes the main computational bottleneck and ensures model scalability; and (iii) an Adaptive Community Score (ACS) that guides online search by balancing embedding similarity and topological relations. Extensive experiments on both heterophilic and homophilic benchmarks demonstrate that AdaptCS outperforms the best-performing baseline by an average of 11% in F1-score, retains robustness across heterophily levels, and achieves up to 2 orders of magnitude speedup.

EHRSummarizer: A Privacy-Aware, FHIR-Native Architecture for Structured Clinical Summarization of Electronic Health Records

Clinicians routinely navigate fragmented electronic health record (EHR) interfaces to assemble a coherent picture of a patient's problems, medications, recent encounters, and longitudinal trends. This work describes EHRSummarizer, a privacy-aware, FHIR-native reference architecture that retrieves a targeted set of high-yield FHIR R4 resources, normalizes them into a consistent clinical context package, and produces structured summaries intended to support structured chart review. The system can be configured for data minimization, stateless processing, and flexible deployment, including local inference within an organization's trust boundary. To mitigate the risk of unsupported or unsafe behavior, the summarization stage is constrained to evidence present in the retrieved context package, is intended to indicate missing or unavailable domains where feasible, and avoids diagnostic or treatment recommendations. Prototype demonstrations on synthetic and test FHIR environments illustrate end-to-end behavior and output formats; however, this manuscript does not report clinical outcomes or controlled workflow studies. We outline an evaluation plan centered on faithfulness, omission risk, temporal correctness, usability, and operational monitoring to guide future institutional assessments.

Learning Resilient Elections with Adversarial GNNs

In the face of adverse motives, it is indispensable to achieve a consensus. Elections have been the canonical way by which modern democracy has operated since the 17th century. Nowadays, they regulate markets, provide an engine for modern recommender systems or peer-to-peer networks, and remain the main approach to represent democracy. However, a desirable universal voting rule that satisfies all hypothetical scenarios is still a challenging topic, and the design of these systems is at the forefront of mechanism design research. Automated mechanism design is a promising approach, and recent works have demonstrated that set-invariant architectures are uniquely suited to modelling electoral systems. However, various concerns prevent the direct application to real-world settings, such as robustness to strategic voting. In this paper, we generalise the expressive capability of learned voting rules, and combine improvements in neural network architecture with adversarial training to improve the resilience of voting rules while maximizing social welfare. We evaluate the effectiveness of our methods on both synthetic and real-world datasets. Our method resolves critical limitations of prior work regarding learning voting rules by representing elections using bipartite graphs, and learning such voting rules using graph neural networks. We believe this opens new frontiers for applying machine learning to real-world elections.

Distortion Instead of Hallucination: The Effect of Reasoning Under Strict Constraints

With the widespread adoption of large language models (LLMs), hallucinations, which are non-factual fabrications in model outputs, have become serious concerns. Reasoning capabilities have received attention as a self-verification process to improve output reliability. However, the effect of reasoning within a closed system where LLMs cannot rely on external tools or knowledge has yet to be clarified. We therefore conduct experiments under strict constraints (recommending peer-reviewed journal articles in computer science) to examine the effect of reasoning across multiple models (GPT-5.2 and Gemini 3 Flash). Our results reveal a problematic trade-off between constraint compliance and factual accuracy. Non-reasoning models exhibit high constraint violation rates (66-75%) but maintain factual accuracy, while reasoning models reduce violations (13-26%) but systematically distort known facts to satisfy constraints and increase complete fabrication. This trade-off pattern is consistent across both models despite different architectures, indicating a fundamental limitation of reasoning. Furthermore, reasoning does not uniformly improve output authenticity: effects diverge by model, reflecting different allocations of the compliance-truthfulness trade-off. These findings challenge the assumption that reasoning universally improves reliability: reasoning models trade honest constraint violations for detection-resistant distortions.

Adaptive Diffusion-based Augmentation for Recommendation

Recommendation systems often rely on implicit feedback, where only positive user-item interactions can be observed. Negative sampling is therefore crucial to provide proper negative training signals. However, existing methods tend to mislabel potentially positive but unobserved items as negatives and lack precise control over negative sample selection. We aim to address these by generating controllable negative samples, rather than sampling from the existing item pool. In this context, we propose Adaptive Diffusion-based Augmentation for Recommendation (ADAR), a novel and model-agnostic module that leverages diffusion to synthesize informative negatives. Inspired by the progressive corruption process in diffusion, ADAR simulates a continuous transition from positive to negative, allowing for fine-grained control over sample hardness. To mine suitable negative samples, we theoretically identify the transition point at which a positive sample turns negative and derive a score-aware function to adaptively determine the optimal sampling timestep. By identifying this transition point, ADAR generates challenging negative samples that effectively refine the model's decision boundary. Experiments confirm that ADAR is broadly compatible and boosts the performance of existing recommendation models substantially, including collaborative filtering and sequential recommendation, without architectural modifications.

Automated Post-Incident Policy Gap Analysis via Threat-Informed Evidence Mapping using Large Language Models

Cybersecurity post-incident reviews are essential for identifying control failures and improving organisational resilience, yet they remain labour-intensive, time-consuming, and heavily reliant on expert judgment. This paper investigates whether Large Language Models (LLMs) can augment post-incident review workflows by autonomously analysing system evidence and identifying security policy gaps. We present a threat-informed, agentic framework that ingests log data, maps observed behaviours to the MITRE ATT&CK framework, and evaluates organisational security policies for adequacy and compliance. Using a simulated brute-force attack scenario against a Windows OpenSSH service (MITRE ATT&CK T1110), the system leverages GPT-4o for reasoning, LangGraph for multi-agent workflow orchestration, and LlamaIndex for traceable policy retrieval. Experimental results indicate that the LLM-based pipeline can interpret log-derived evidence, identify insufficient or missing policy controls, and generate actionable remediation recommendations with explicit evidence-to-policy traceability. Unlike prior work that treats log analysis and policy validation as isolated tasks, this study integrates both into a unified end-to-end proof-of-concept post-incident review framework. The findings suggest that LLM-assisted analysis has the potential to improve the efficiency, consistency, and auditability of post-incident evaluations, while highlighting the continued need for human oversight in high-stakes cybersecurity decision-making.