PANDA (Pedantic ANswer-correctness Determination and Adjudication):Improving Automatic Evaluation for Question Answering and Text Generation

Question answering (QA) can only make progress if we know if an answer is correct, but for many of the most challenging and interesting QA examples, current answer correctness (AC) metrics do not align with human judgments, particularly verbose, free form answers from large language models (LLM). There are two challenges: a lack of data and that models are too big. LLM based scorers correlate better with humans, but this expensive task has only been tested on limited QA datasets. We rectify these issues by providing clear guidelines for evaluating machine QA adopted from human QA contests. We also introduce Precise ANswer correctness Determination and Adjudication (PANDA), a small, efficient, deterministic AC classifier (812 KB) that more accurately evaluates answer correctness.

CFMatch: Aligning Automated Answer Equivalence Evaluation with Expert Judgments For Open-Domain Question Answering

Question answering (QA) can only make progress if we know if an answer is correct, but for many of the most challenging and interesting QA examples, current evaluation metrics to determine answer equivalence (AE) often do not align with human judgments, particularly more verbose, free-form answers from large language models (LLM). There are two challenges: a lack of data and that models are too big: LLM-based scorers can correlate better with human judges, but this task has only been tested on limited QA datasets, and even when available, update of the model is limited because LLMs are large and often expensive. We rectify both of these issues by providing clear and consistent guidelines for evaluating AE in machine QA adopted from professional human QA contests. We also introduce a combination of standard evaluation and a more efficient, robust, and lightweight discriminate AE classifier-based matching method (CFMatch, smaller than 1 MB), trained and validated to more accurately evaluate answer correctness in accordance with adopted expert AE rules that are more aligned with human judgments.