What Prompts Don't Say: Understanding and Managing Underspecification in LLM Prompts

Building LLM-powered software requires developers to communicate their requirements through natural language, but developer prompts are frequently underspecified, failing to fully capture many user-important requirements. In this paper, we present an in-depth analysis of prompt underspecification, showing that while LLMs can often (41.1%) guess unspecified requirements by default, such behavior is less robust: Underspecified prompts are 2x more likely to regress over model or prompt changes, sometimes with accuracy drops by more than 20%. We then demonstrate that simply adding more requirements to a prompt does not reliably improve performance, due to LLMs' limited instruction-following capabilities and competing constraints, and standard prompt optimizers do not offer much help. To address this, we introduce novel requirements-aware prompt optimization mechanisms that can improve performance by 4.8% on average over baselines that naively specify everything in the prompt. Beyond prompt optimization, we envision that effectively managing prompt underspecification requires a broader process, including proactive requirements discovery, evaluation, and monitoring.

Orbit: A Framework for Designing and Evaluating Multi-objective Rankers

Machine learning in production needs to balance multiple objectives: This is particularly evident in ranking or recommendation models, where conflicting objectives such as user engagement, satisfaction, diversity, and novelty must be considered at the same time. However, designing multi-objective rankers is inherently a dynamic wicked problem -- there is no single optimal solution, and the needs evolve over time. Effective design requires collaboration between cross-functional teams and careful analysis of a wide range of information. In this work, we introduce Orbit, a conceptual framework for Objective-centric Ranker Building and Iteration. The framework places objectives at the center of the design process, to serve as boundary objects for communication and guide practitioners for design and evaluation. We implement Orbit as an interactive system, which enables stakeholders to interact with objective spaces directly and supports real-time exploration and evaluation of design trade-offs. We evaluate Orbit through a user study involving twelve industry practitioners, showing that it supports efficient design space exploration, leads to more informed decision-making, and enhances awareness of the inherent trade-offs of multiple objectives. Orbit (1) opens up new opportunities of an objective-centric design process for any multi-objective ML models, as well as (2) sheds light on future designs that push practitioners to go beyond a narrow metric-centric or example-centric mindset.

HiMemFormer: Hierarchical Memory-Aware Transformer for Multi-Agent Action Anticipation

Understanding and predicting human actions has been a long-standing challenge and is a crucial measure of perception in robotics AI. While significant progress has been made in anticipating the future actions of individual agents, prior work has largely overlooked a key aspect of real-world human activity -- interactions. To address this gap in human-like forecasting within multi-agent environments, we present the Hierarchical Memory-Aware Transformer (HiMemFormer), a transformer-based model for online multi-agent action anticipation. HiMemFormer integrates and distributes global memory that captures joint historical information across all agents through a transformer framework, with a hierarchical local memory decoder that interprets agent-specific features based on these global representations using a coarse-to-fine strategy. In contrast to previous approaches, HiMemFormer uniquely hierarchically applies the global context with agent-specific preferences to avoid noisy or redundant information in multi-agent action anticipation. Extensive experiments on various multi-agent scenarios demonstrate the significant performance of HiMemFormer, compared with other state-of-the-art methods.

What Is Wrong with My Model? Identifying Systematic Problems with Semantic Data Slicing

Machine learning models make mistakes, yet sometimes it is difficult to identify the systematic problems behind the mistakes. Practitioners engage in various activities, including error analysis, testing, auditing, and red-teaming, to form hypotheses of what can go (or has gone) wrong with their models. To validate these hypotheses, practitioners employ data slicing to identify relevant examples. However, traditional data slicing is limited by available features and programmatic slicing functions. In this work, we propose SemSlicer, a framework that supports semantic data slicing, which identifies a semantically coherent slice, without the need for existing features. SemSlicer uses Large Language Models to annotate datasets and generate slices from any user-defined slicing criteria. We show that SemSlicer generates accurate slices with low cost, allows flexible trade-offs between different design dimensions, reliably identifies under-performing data slices, and helps practitioners identify useful data slices that reflect systematic problems.

What You Say = What You Want? Teaching Humans to Articulate Requirements for LLMs

Prompting ChatGPT to achieve complex goals (e.g., creating a customer support chatbot) often demands meticulous prompt engineering, including aspects like fluent writing and chain-of-thought techniques. While emerging prompt optimizers can automatically refine many of these aspects, we argue that clearly conveying customized requirements (e.g., how to handle diverse inputs) remains a human-centric challenge. In this work, we introduce Requirement-Oriented Prompt Engineering (ROPE), a paradigm that focuses human attention on generating clear, complete requirements during prompting. We implement ROPE through an assessment and training suite that provides deliberate practice with LLM-generated feedback. In a study with 30 novices, we show that requirement-focused training doubles novices' prompting performance, significantly outperforming conventional prompt engineering training and prompt optimization. We also demonstrate that high-quality LLM outputs are directly tied to the quality of input requirements. Our work paves the way for more effective task delegation in human-LLM collaborative prompting.

SELF-GUIDE: Better Task-Specific Instruction Following via Self-Synthetic Finetuning

Large language models (LLMs) hold the promise of solving diverse tasks when provided with appropriate natural language prompts. However, prompting often leads models to make predictions with lower accuracy compared to finetuning a model with ample training data. On the other hand, while finetuning LLMs on task-specific data generally improves their performance, abundant annotated datasets are not available for all tasks. Previous work has explored generating task-specific data from state-of-the-art LLMs and using this data to finetune smaller models, but this approach requires access to a language model other than the one being trained, which introduces cost, scalability challenges, and legal hurdles associated with continuously relying on more powerful LLMs. In response to these, we propose SELF-GUIDE, a multi-stage mechanism in which we synthesize task-specific input-output pairs from the student LLM, then use these input-output pairs to finetune the student LLM itself. In our empirical evaluation of the Natural Instructions V2 benchmark, we find that SELF-GUIDE improves the performance of LLM by a substantial margin. Specifically, we report an absolute improvement of approximately 15% for classification tasks and 18% for generation tasks in the benchmark's metrics. This sheds light on the promise of self-synthesized data guiding LLMs towards becoming task-specific experts without any external learning signals.

Synthetic Multimodal Question Generation

Multimodal Retrieval Augmented Generation (MMRAG) is a powerful approach to question-answering over multimodal documents. A key challenge with evaluating MMRAG is the paucity of high-quality datasets matching the question styles and modalities of interest. In light of this, we propose SMMQG, a synthetic data generation framework. SMMQG leverages interplay between a retriever, large language model (LLM) and large multimodal model (LMM) to generate question and answer pairs directly from multimodal documents, with the questions conforming to specified styles and modalities. We use SMMQG to generate an MMRAG dataset of 1024 questions over Wikipedia documents and evaluate state-of-the-art models using it, revealing insights into model performance that are attainable only through style- and modality-specific evaluation data. Next, we measure the quality of data produced by SMMQG via a human study. We find that the quality of our synthetic data is on par with the quality of the crowdsourced benchmark MMQA and that downstream evaluation results using both datasets strongly concur.

WebCanvas: Benchmarking Web Agents in Online Environments

For web agents to be practically useful, they must adapt to the continuously evolving web environment characterized by frequent updates to user interfaces and content. However, most existing benchmarks only capture the static aspects of the web. To bridge this gap, we introduce WebCanvas, an innovative online evaluation framework for web agents that effectively addresses the dynamic nature of web interactions. WebCanvas contains three main components to facilitate realistic assessments: (1) A novel evaluation metric which reliably capture critical intermediate actions or states necessary for task completions while disregarding noise caused by insignificant events or changed web-elements. (2) A benchmark dataset called Mind2Web-Live, a refined version of original Mind2Web static dataset containing 542 tasks with 2439 intermediate evaluation states; (3) Lightweight and generalizable annotation tools and testing pipelines that enables the community to collect and maintain the high-quality, up-to-date dataset. Building on WebCanvas, we open-source an agent framework with extensible modules for reasoning, providing a foundation for the community to conduct online inference and evaluations. Our best-performing agent achieves a task success rate of 23.1% and a task completion rate of 48.8% on the Mind2Web-Live test set. Additionally, we analyze the performance discrepancies across various websites, domains, and experimental environments. We encourage the community to contribute further insights on online agent evaluation, thereby advancing this field of research.

Beyond Relevance: Evaluate and Improve Retrievers on Perspective Awareness

The task of Information Retrieval (IR) requires a system to identify relevant documents based on users' information needs. In real-world scenarios, retrievers are expected to not only rely on the semantic relevance between the documents and the queries but also recognize the nuanced intents or perspectives behind a user query. For example, when asked to verify a claim, a retrieval system is expected to identify evidence from both supporting vs. contradicting perspectives, for the downstream system to make a fair judgment call. In this work, we study whether retrievers can recognize and respond to different perspectives of the queries -- beyond finding relevant documents for a claim, can retrievers distinguish supporting vs. opposing documents? We reform and extend six existing tasks to create a benchmark for retrieval, where we have diverse perspectives described in free-form text, besides root, neutral queries. We show that current retrievers covered in our experiments have limited awareness of subtly different perspectives in queries and can also be biased toward certain perspectives. Motivated by the observation, we further explore the potential to leverage geometric features of retriever representation space to improve the perspective awareness of retrievers in a zero-shot manner. We demonstrate the efficiency and effectiveness of our projection-based methods on the same set of tasks. Further analysis also shows how perspective awareness improves performance on various downstream tasks, with 4.2% higher accuracy on AmbigQA and 29.9% more correlation with designated viewpoints on essay writing, compared to non-perspective-aware baselines.

Better Synthetic Data by Retrieving and Transforming Existing Datasets

Despite recent advances in large language models, building dependable and deployable NLP models typically requires abundant, high-quality training data. However, task-specific data is not available for many use cases, and manually curating task-specific data is labor-intensive. Recent work has studied prompt-driven synthetic data generation using large language models, but these generated datasets tend to lack complexity and diversity. To address these limitations, we introduce a method, DataTune, to make better use of existing, publicly available datasets to improve automatic dataset generation. DataTune performs dataset transformation, enabling the repurposing of publicly available datasets into a format that is directly aligned with the specific requirements of target tasks. On a diverse set of language-based tasks from the BIG-Bench benchmark, we find that finetuning language models via DataTune improves over a few-shot prompting baseline by 49% and improves over existing methods that use synthetic or retrieved training data by 34%. We find that dataset transformation significantly increases the diversity and difficulty of generated data on many tasks. We integrate DataTune into an open-source repository to make this method accessible to the community: https://github.com/neulab/prompt2model.