Towards Bidirectional Human-AI Alignment: A Systematic Review for Clarifications, Framework, and Future Directions

Recent advancements in general-purpose AI have highlighted the importance of guiding AI systems towards the intended goals, ethical principles, and values of individuals and groups, a concept broadly recognized as alignment. However, the lack of clarified definitions and scopes of human-AI alignment poses a significant obstacle, hampering collaborative efforts across research domains to achieve this alignment. In particular, ML- and philosophy-oriented alignment research often views AI alignment as a static, unidirectional process (i.e., aiming to ensure that AI systems' objectives match humans) rather than an ongoing, mutual alignment problem [429]. This perspective largely neglects the long-term interaction and dynamic changes of alignment. To understand these gaps, we introduce a systematic review of over 400 papers published between 2019 and January 2024, spanning multiple domains such as Human-Computer Interaction (HCI), Natural Language Processing (NLP), Machine Learning (ML), and others. We characterize, define and scope human-AI alignment. From this, we present a conceptual framework of "Bidirectional Human-AI Alignment" to organize the literature from a human-centered perspective. This framework encompasses both 1) conventional studies of aligning AI to humans that ensures AI produces the intended outcomes determined by humans, and 2) a proposed concept of aligning humans to AI, which aims to help individuals and society adjust to AI advancements both cognitively and behaviorally. Additionally, we articulate the key findings derived from literature analysis, including discussions about human values, interaction techniques, and evaluations. To pave the way for future studies, we envision three key challenges for future directions and propose examples of potential future solutions.

A Design Space for Intelligent and Interactive Writing Assistants

In our era of rapid technological advancement, the research landscape for writing assistants has become increasingly fragmented across various research communities. We seek to address this challenge by proposing a design space as a structured way to examine and explore the multidimensional space of intelligent and interactive writing assistants. Through a large community collaboration, we explore five aspects of writing assistants: task, user, technology, interaction, and ecosystem. Within each aspect, we define dimensions (i.e., fundamental components of an aspect) and codes (i.e., potential options for each dimension) by systematically reviewing 115 papers. Our design space aims to offer researchers and designers a practical tool to navigate, comprehend, and compare the various possibilities of writing assistants, and aid in the envisioning and design of new writing assistants.

Geranos: a Novel Tilted-Rotors Aerial Robot for the Transportation of Poles

In challenging terrains, constructing structures such as antennas and cable-car masts often requires the use of helicopters to transport loads via ropes. The swinging of the load, exacerbated by wind, impairs positioning accuracy, therefore necessitating precise manual placement by ground crews. This increases costs and risk of injuries. Challenging this paradigm, we present Geranos: a specialized multirotor Unmanned Aerial Vehicle (UAV) designed to enhance aerial transportation and assembly. Geranos demonstrates exceptional prowess in accurately positioning vertical poles, achieving this through an innovative integration of load transport and precision. Its unique ring design mitigates the impact of high pole inertia, while a lightweight two-part grasping mechanism ensures secure load attachment without active force. With four primary propellers countering gravity and four auxiliary ones enhancing lateral precision, Geranos achieves comprehensive position and attitude control around hovering. Our experimental demonstration mimicking antenna/cable-car mast installations showcases Geranos ability in stacking poles (3 kg, 2 m long) with remarkable sub-5 cm placement accuracy, without the need of human manual intervention.

Gentopia: A Collaborative Platform for Tool-Augmented LLMs

Augmented Language Models (ALMs) empower large language models with the ability to use tools, transforming them into intelligent agents for real-world interactions. However, most existing frameworks for ALMs, to varying degrees, are deficient in the following critical features: flexible customization, collaborative democratization, and holistic evaluation. We present gentopia, an ALM framework enabling flexible customization of agents through simple configurations, seamlessly integrating various language models, task formats, prompting modules, and plugins into a unified paradigm. Furthermore, we establish gentpool, a public platform enabling the registration and sharing of user-customized agents. Agents registered in gentpool are composable such that they can be assembled together for agent collaboration, advancing the democratization of artificial intelligence. To ensure high-quality agents, gentbench, an integral component of gentpool, is designed to thoroughly evaluate user-customized agents across diverse aspects such as safety, robustness, efficiency, etc. We release gentopia on Github and will continuously move forward.

MultiTurnCleanup: A Benchmark for Multi-Turn Spoken Conversational Transcript Cleanup

Current disfluency detection models focus on individual utterances each from a single speaker. However, numerous discontinuity phenomena in spoken conversational transcripts occur across multiple turns, hampering human readability and the performance of downstream NLP tasks. This study addresses these phenomena by proposing an innovative Multi-Turn Cleanup task for spoken conversational transcripts and collecting a new dataset, MultiTurnCleanup1. We design a data labeling schema to collect the high-quality dataset and provide extensive data analysis. Furthermore, we leverage two modeling approaches for experimental evaluation as benchmarks for future research.

ConvXAI: Delivering Heterogeneous AI Explanations via Conversations to Support Human-AI Scientific Writing

While various AI explanation (XAI) methods have been proposed to interpret AI systems, whether the state-of-the-art XAI methods are practically useful for humans remains inconsistent findings. To improve the usefulness of XAI methods, a line of studies identifies the gaps between the diverse and dynamic real-world user needs with the status quo of XAI methods. Although prior studies envision mitigating these gaps by integrating multiple XAI methods into the universal XAI interfaces (e.g., conversational or GUI-based XAI systems), there is a lack of work investigating how these systems should be designed to meet practical user needs. In this study, we present ConvXAI, a conversational XAI system that incorporates multiple XAI types, and empowers users to request a variety of XAI questions via a universal XAI dialogue interface. Particularly, we innovatively embed practical user needs (i.e., four principles grounding on the formative study) into ConvXAI design to improve practical usefulness. Further, we design the domain-specific language (DSL) to implement the essential conversational XAI modules and release the core conversational universal XAI API for generalization. The findings from two within-subjects studies with 21 users show that ConvXAI is more useful for humans in perceiving the understanding and writing improvement, and improving the writing process in terms of productivity and sentence quality. Finally, this work contributes insight into the design space of useful XAI, reveals humans' XAI usage patterns with empirical evidence in practice, and identifies opportunities for future useful XAI work.

Understanding Individual and Team-based Human Factors in Detecting Deepfake Texts

In recent years, Natural Language Generation (NLG) techniques in AI (e.g., T5, GPT-3, ChatGPT) have shown a massive improvement and are now capable of generating human-like long coherent texts at scale, yielding so-called deepfake texts. This advancement, despite their benefits, can also cause security and privacy issues (e.g., plagiarism, identity obfuscation, disinformation attack). As such, it has become critically important to develop effective, practical, and scalable solutions to differentiate deepfake texts from human-written texts. Toward this challenge, in this work, we investigate how factors such as skill levels and collaborations impact how humans identify deepfake texts, studying three research questions: (1) do collaborative teams detect deepfake texts better than individuals? (2) do expert humans detect deepfake texts better than non-expert humans? (3) what are the factors that maximize the detection performance of humans? We implement these questions on two platforms: (1) non-expert humans or asynchronous teams on Amazon Mechanical Turk (AMT) and (2) expert humans or synchronous teams on the Upwork. By analyzing the detection performance and the factors that affected performance, some of our key findings are: (1) expert humans detect deepfake texts significantly better than non-expert humans, (2) synchronous teams on the Upwork detect deepfake texts significantly better than individuals, while asynchronous teams on the AMT detect deepfake texts weakly better than individuals, and (3) among various error categories, examining coherence and consistency in texts is useful in detecting deepfake texts. In conclusion, our work could inform the design of future tools/framework to improve collaborative human detection of deepfake texts.

Parachute: Evaluating Interactive Human-LM Co-writing Systems

A surge of advances in language models (LMs) has led to significant interest in using LMs to build co-writing systems, in which humans and LMs interactively contribute to a shared writing artifact. However, there is a lack of studies assessing co-writing systems in interactive settings. We propose a human-centered evaluation framework, Parachute, for interactive co-writing systems. Parachute showcases an integrative view of interaction evaluation, where each evaluation aspect consists of categorized practical metrics. Furthermore, we present Parachute with a use case to demonstrate how to evaluate and compare co-writing systems using Parachute.

SpeechPrompt v2: Prompt Tuning for Speech Classification Tasks

Prompt tuning is a technology that tunes a small set of parameters to steer a pre-trained language model (LM) to directly generate the output for downstream tasks. Recently, prompt tuning has demonstrated its storage and computation efficiency in both natural language processing (NLP) and speech processing fields. These advantages have also revealed prompt tuning as a candidate approach to serving pre-trained LM for multiple tasks in a unified manner. For speech processing, SpeechPrompt shows its high parameter efficiency and competitive performance on a few speech classification tasks. However, whether SpeechPrompt is capable of serving a large number of tasks is unanswered. In this work, we propose SpeechPrompt v2, a prompt tuning framework capable of performing a wide variety of speech classification tasks, covering multiple languages and prosody-related tasks. The experiment result shows that SpeechPrompt v2 achieves performance on par with prior works with less than 0.15M trainable parameters in a unified framework.

ScatterShot: Interactive In-context Example Curation for Text Transformation

The in-context learning capabilities of LLMs like GPT-3 allow annotators to customize an LLM to their specific tasks with a small number of examples. However, users tend to include only the most obvious patterns when crafting examples, resulting in underspecified in-context functions that fall short on unseen cases. Further, it is hard to know when "enough" examples have been included even for known patterns. In this work, we present ScatterShot, an interactive system for building high-quality demonstration sets for in-context learning. ScatterShot iteratively slices unlabeled data into task-specific patterns, samples informative inputs from underexplored or not-yet-saturated slices in an active learning manner, and helps users label more efficiently with the help of an LLM and the current example set. In simulation studies on two text perturbation scenarios, ScatterShot sampling improves the resulting few-shot functions by 4-5 percentage points over random sampling, with less variance as more examples are added. In a user study, ScatterShot greatly helps users in covering different patterns in the input space and labeling in-context examples more efficiently, resulting in better in-context learning and less user effort.