(Why) Is My Prompt Getting Worse? Rethinking Regression Testing for Evolving LLM APIs

Large Language Models (LLMs) are increasingly integrated into software applications. Downstream application developers often access LLMs through APIs provided as a service. However, LLM APIs are often updated silently and scheduled to be deprecated, forcing users to continuously adapt to evolving models. This can cause performance regression and affect prompt design choices, as evidenced by our case study on toxicity detection. Based on our case study, we emphasize the need for and re-examine the concept of regression testing for evolving LLM APIs. We argue that regression testing LLMs requires fundamental changes to traditional testing approaches, due to different correctness notions, prompting brittleness, and non-determinism in LLM APIs.

Beyond Testers' Biases: Guiding Model Testing with Knowledge Bases using LLMs

Current model testing work has mostly focused on creating test cases. Identifying what to test is a step that is largely ignored and poorly supported. We propose Weaver, an interactive tool that supports requirements elicitation for guiding model testing. Weaver uses large language models to generate knowledge bases and recommends concepts from them interactively, allowing testers to elicit requirements for further testing. Weaver provides rich external knowledge to testers and encourages testers to systematically explore diverse concepts beyond their own biases. In a user study, we show that both NLP experts and non-experts identified more, as well as more diverse concepts worth testing when using Weaver. Collectively, they found more than 200 failing test cases for stance detection with zero-shot ChatGPT. Our case studies further show that Weaver can help practitioners test models in real-world settings, where developers define more nuanced application scenarios (e.g., code understanding and transcript summarization) using LLMs.

A Meta-Summary of Challenges in Building Products with ML Components -- Collecting Experiences from 4758+ Practitioners

Incorporating machine learning (ML) components into software products raises new software-engineering challenges and exacerbates existing challenges. Many researchers have invested significant effort in understanding the challenges of industry practitioners working on building products with ML components, through interviews and surveys with practitioners. With the intention to aggregate and present their collective findings, we conduct a meta-summary study: We collect 50 relevant papers that together interacted with over 4758 practitioners using guidelines for systematic literature reviews. We then collected, grouped, and organized the over 500 mentions of challenges within those papers. We highlight the most commonly reported challenges and hope this meta-summary will be a useful resource for the research community to prioritize research and education in this field.

MLTEing Models: Negotiating, Evaluating, and Documenting Model and System Qualities

Many organizations seek to ensure that machine learning (ML) and artificial intelligence (AI) systems work as intended in production but currently do not have a cohesive methodology in place to do so. To fill this gap, we propose MLTE (Machine Learning Test and Evaluation, colloquially referred to as "melt"), a framework and implementation to evaluate ML models and systems. The framework compiles state-of-the-art evaluation techniques into an organizational process for interdisciplinary teams, including model developers, software engineers, system owners, and other stakeholders. MLTE tooling supports this process by providing a domain-specific language that teams can use to express model requirements, an infrastructure to define, generate, and collect ML evaluation metrics, and the means to communicate results.

Capabilities for Better ML Engineering

In spite of machine learning's rapid growth, its engineering support is scattered in many forms, and tends to favor certain engineering stages, stakeholders, and evaluation preferences. We envision a capability-based framework, which uses fine-grained specifications for ML model behaviors to unite existing efforts towards better ML engineering. We use concrete scenarios (model design, debugging, and maintenance) to articulate capabilities' broad applications across various different dimensions, and their impact on building safer, more generalizable and more trustworthy models that reflect human needs. Through preliminary experiments, we show capabilities' potential for reflecting model generalizability, which can provide guidance for ML engineering process. We discuss challenges and opportunities for capabilities' integration into ML engineering.

Aspirations and Practice of Model Documentation: Moving the Needle with Nudging and Traceability

Machine learning models have been widely developed, released, and adopted in numerous applications. Meanwhile, the documentation practice for machine learning models often falls short of established practices for traditional software components, which impedes model accountability, inadvertently abets inappropriate or misuse of models, and may trigger negative social impact. Recently, model cards, a template for documenting machine learning models, have attracted notable attention, but their impact on the practice of model documentation is unclear. In this work, we examine publicly available model cards and other similar documentation. Our analysis reveals a substantial gap between the suggestions made in the original model card work and the content in actual documentation. Motivated by this observation and literature on fields such as software documentation, interaction design, and traceability, we further propose a set of design guidelines that aim to support the documentation practice for machine learning models including (1) the collocation of documentation environment with the coding environment, (2) nudging the consideration of model card sections during model development, and (3) documentation derived from and traced to the source. We designed a prototype tool named DocML following those guidelines to support model development in computational notebooks. A lab study reveals the benefit of our tool to shift the behavior of data scientists towards documentation quality and accountability.

More Engineering, No Silos: Rethinking Processes and Interfaces in Collaboration between Interdisciplinary Teams for Machine Learning Projects

The introduction of machine learning (ML) components in software projects has created the need for software engineers to collaborate with data scientists and other specialists. While collaboration can always be challenging, ML introduces additional challenges with its exploratory model development process, additional skills and knowledge needed, difficulties testing ML systems, need for continuous evolution and monitoring, and non-traditional quality requirements such as fairness and explainability. Through interviews with 45 practitioners from 28 organizations, we identified key collaboration challenges that teams face when building and deploying ML systems into production. We report on common collaboration points in the development of production ML systems for requirements, data, and integration, as well as corresponding team patterns and challenges. We find that most of these challenges center around communication, documentation, engineering, and process and collect recommendations to address these challenges.

Feature Interactions on Steroids: On the Composition of ML Models

The lack of specifications is a key difference between traditional software engineering and machine learning. We discuss how it drastically impacts how we think about divide-and-conquer approaches to system design, and how it impacts reuse, testing and debugging activities. Traditionally, specifications provide a cornerstone for compositional reasoning and for the divide-and-conquer strategy of how we build large and complex systems from components, but those are hard to come by for machine-learned components. While the lack of specification seems like a fundamental new problem at first sight, in fact software engineers routinely deal with iffy specifications in practice: we face weak specifications, wrong specifications, and unanticipated interactions among components and their specifications. Machine learning may push us further, but the problems are not fundamentally new. Rethinking machine-learning model composition from the perspective of the feature interaction problem, we may even teach us a thing or two on how to move forward, including the importance of integration testing, of requirements engineering, and of design.

Understanding the Nature of System-Related Issues in Machine Learning Frameworks: An Exploratory Study

Modern systems are built using development frameworks. These frameworks have a major impact on how the resulting system executes, how configurations are managed, how it is tested, and how and where it is deployed. Machine learning (ML) frameworks and the systems developed using them differ greatly from traditional frameworks. Naturally, the issues that manifest in such frameworks may differ as well---as may the behavior of developers addressing those issues. We are interested in characterizing the system-related issues---issues impacting performance, memory and resource usage, and other quality attributes---that emerge in ML frameworks, and how they differ from those in traditional frameworks. We have conducted a moderate-scale exploratory study analyzing real-world system-related issues from 10 popular machine learning frameworks. Our findings offer implications for the development of machine learning systems, including differences in the frequency of occurrence of certain issue types, observations regarding the impact of debate and time on issue correction, and differences in the specialization of developers. We hope that this exploratory study will enable developers to improve their expectations, plan for risk, and allocate resources accordingly when making use of the tools provided by these frameworks to develop ML-based systems.

Teaching Software Engineering for AI-Enabled Systems

Software engineers have significant expertise to offer when building intelligent systems, drawing on decades of experience and methods for building systems that are scalable, responsive and robust, even when built on unreliable components. Systems with artificial-intelligence or machine-learning (ML) components raise new challenges and require careful engineering. We designed a new course to teach software-engineering skills to students with a background in ML. We specifically go beyond traditional ML courses that teach modeling techniques under artificial conditions and focus, in lecture and assignments, on realism with large and changing datasets, robust and evolvable infrastructure, and purposeful requirements engineering that considers ethics and fairness as well. We describe the course and our infrastructure and share experience and all material from teaching the course for the first time.