LogEval: A Comprehensive Benchmark Suite for Large Language Models In Log Analysis

Log analysis is crucial for ensuring the orderly and stable operation of information systems, particularly in the field of Artificial Intelligence for IT Operations (AIOps). Large Language Models (LLMs) have demonstrated significant potential in natural language processing tasks. In the AIOps domain, they excel in tasks such as anomaly detection, root cause analysis of faults, operations and maintenance script generation, and alert information summarization. However, the performance of current LLMs in log analysis tasks remains inadequately validated. To address this gap, we introduce LogEval, a comprehensive benchmark suite designed to evaluate the capabilities of LLMs in various log analysis tasks for the first time. This benchmark covers tasks such as log parsing, log anomaly detection, log fault diagnosis, and log summarization. LogEval evaluates each task using 4,000 publicly available log data entries and employs 15 different prompts for each task to ensure a thorough and fair assessment. By rigorously evaluating leading LLMs, we demonstrate the impact of various LLM technologies on log analysis performance, focusing on aspects such as self-consistency and few-shot contextual learning. We also discuss findings related to model quantification, Chinese-English question-answering evaluation, and prompt engineering. These findings provide insights into the strengths and weaknesses of LLMs in multilingual environments and the effectiveness of different prompt strategies. Various evaluation methods are employed for different tasks to accurately measure the performance of LLMs in log analysis, ensuring a comprehensive assessment. The insights gained from LogEvals evaluation reveal the strengths and limitations of LLMs in log analysis tasks, providing valuable guidance for researchers and practitioners.

From Handcrafted Features to LLMs: A Brief Survey for Machine Translation Quality Estimation

Machine Translation Quality Estimation (MTQE) is the task of estimating the quality of machine-translated text in real time without the need for reference translations, which is of great importance for the development of MT. After two decades of evolution, QE has yielded a wealth of results. This article provides a comprehensive overview of QE datasets, annotation methods, shared tasks, methodologies, challenges, and future research directions. It begins with an introduction to the background and significance of QE, followed by an explanation of the concepts and evaluation metrics for word-level QE, sentence-level QE, document-level QE, and explainable QE. The paper categorizes the methods developed throughout the history of QE into those based on handcrafted features, deep learning, and Large Language Models (LLMs), with a further division of deep learning-based methods into classic deep learning and those incorporating pre-trained language models (LMs). Additionally, the article details the advantages and limitations of each method and offers a straightforward comparison of different approaches. Finally, the paper discusses the current challenges in QE research and provides an outlook on future research directions.

Clustering and Ranking: Diversity-preserved Instruction Selection through Expert-aligned Quality Estimation

With contributions from the open-source community, a vast amount of instruction tuning (IT) data has emerged. Given the significant resource allocation required by training and evaluating models, it is advantageous to have an efficient method for selecting high-quality IT data. However, existing methods for instruction data selection have limitations such as relying on fragile external APIs, being affected by biases in GPT models, or reducing the diversity of the selected instruction dataset. In this paper, we propose an industrial-friendly, expert-aligned and diversity-preserved instruction data selection method: Clustering and Ranking (CaR). CaR consists of two steps. The first step involves ranking instruction pairs using a scoring model that is well aligned with expert preferences (achieving an accuracy of 84.25%). The second step involves preserving dataset diversity through a clustering process.In our experiment, CaR selected a subset containing only 1.96% of Alpaca's IT data, yet the underlying AlpaCaR model trained on this subset outperforms Alpaca by an average of 32.1% in GPT-4 evaluations. Furthermore, our method utilizes small models (355M parameters) and requires only 11.2% of the monetary cost compared to existing methods, making it easily deployable in industrial scenarios.

DeMPT: Decoding-enhanced Multi-phase Prompt Tuning for Making LLMs Be Better Context-aware Translators

Generally, the decoder-only large language models (LLMs) are adapted to context-aware neural machine translation (NMT) in a concatenating way, where LLMs take the concatenation of the source sentence (i.e., intra-sentence context) and the inter-sentence context as the input, and then to generate the target tokens sequentially. This adaptation strategy, i.e., concatenation mode, considers intra-sentence and inter-sentence contexts with the same priority, despite an apparent difference between the two kinds of contexts. In this paper, we propose an alternative adaptation approach, named Decoding-enhanced Multi-phase Prompt Tuning (DeMPT), to make LLMs discriminately model and utilize the inter- and intra-sentence context and more effectively adapt LLMs to context-aware NMT. First, DeMPT divides the context-aware NMT process into three separate phases. During each phase, different continuous prompts are introduced to make LLMs discriminately model various information. Second, DeMPT employs a heuristic way to further discriminately enhance the utilization of the source-side inter- and intra-sentence information at the final decoding phase. Experiments show that our approach significantly outperforms the concatenation method, and further improves the performance of LLMs in discourse modeling.

UCorrect: An Unsupervised Framework for Automatic Speech Recognition Error Correction

Error correction techniques have been used to refine the output sentences from automatic speech recognition (ASR) models and achieve a lower word error rate (WER). Previous works usually adopt end-to-end models and has strong dependency on Pseudo Paired Data and Original Paired Data. But when only pre-training on Pseudo Paired Data, previous models have negative effect on correction. While fine-tuning on Original Paired Data, the source side data must be transcribed by a well-trained ASR model, which takes a lot of time and not universal. In this paper, we propose UCorrect, an unsupervised Detector-Generator-Selector framework for ASR Error Correction. UCorrect has no dependency on the training data mentioned before. The whole procedure is first to detect whether the character is erroneous, then to generate some candidate characters and finally to select the most confident one to replace the error character. Experiments on the public AISHELL-1 dataset and WenetSpeech dataset show the effectiveness of UCorrect for ASR error correction: 1) it achieves significant WER reduction, achieves 6.83\% even without fine-tuning and 14.29\% after fine-tuning; 2) it outperforms the popular NAR correction models by a large margin with a competitive low latency; and 3) it is an universal method, as it reduces all WERs of the ASR model with different decoding strategies and reduces all WERs of ASR models trained on different scale datasets.

Automatic Instruction Optimization for Open-source LLM Instruction Tuning

Instruction tuning is crucial for enabling Language Learning Models (LLMs) in responding to human instructions. The quality of instruction pairs used for tuning greatly affects the performance of LLMs. However, the manual creation of high-quality instruction datasets is costly, leading to the adoption of automatic generation of instruction pairs by LLMs as a popular alternative in the training of open-source LLMs. To ensure the high quality of LLM-generated instruction datasets, several approaches have been proposed. Nevertheless, existing methods either compromise dataset integrity by filtering a large proportion of samples, or are unsuitable for industrial applications. In this paper, instead of discarding low-quality samples, we propose CoachLM, a novel approach to enhance the quality of instruction datasets through automatic revisions on samples in the dataset. CoachLM is trained from the samples revised by human experts and significantly increases the proportion of high-quality samples in the dataset from 17.7% to 78.9%. The effectiveness of CoachLM is further assessed on various real-world instruction test sets. The results show that CoachLM improves the instruction-following capabilities of the instruction-tuned LLM by an average of 29.9%, which even surpasses larger LLMs with nearly twice the number of parameters. Furthermore, CoachLM is successfully deployed in a data management system for LLMs at Huawei, resulting in an efficiency improvement of up to 20% in the cleaning of 40k real-world instruction pairs. We release the training data and code of CoachLM (https://github.com/lunyiliu/CoachLM).

NJUNLP's Participation for the WMT2023 Quality Estimation Shared Task

We introduce the submissions of the NJUNLP team to the WMT 2023 Quality Estimation (QE) shared task. Our team submitted predictions for the English-German language pair on all two sub-tasks: (i) sentence- and word-level quality prediction; and (ii) fine-grained error span detection. This year, we further explore pseudo data methods for QE based on NJUQE framework (https://github.com/NJUNLP/njuqe). We generate pseudo MQM data using parallel data from the WMT translation task. We pre-train the XLMR large model on pseudo QE data, then fine-tune it on real QE data. At both stages, we jointly learn sentence-level scores and word-level tags. Empirically, we conduct experiments to find the key hyper-parameters that improve the performance. Technically, we propose a simple method that covert the word-level outputs to fine-grained error span results. Overall, our models achieved the best results in English-German for both word-level and fine-grained error span detection sub-tasks by a considerable margin.

Translate Meanings, Not Just Words: IdiomKB's Role in Optimizing Idiomatic Translation with Language Models

To translate well, machine translation (MT) systems and general-purposed language models (LMs) need a deep understanding of both source and target languages and cultures. Therefore, idioms, with their non-compositional nature, pose particular challenges for Transformer-based systems, as literal translations often miss the intended meaning. Traditional methods, which replace idioms using existing knowledge bases (KBs), often lack scale and context awareness. Addressing these challenges, our approach prioritizes context awareness and scalability, allowing for offline storage of idioms in a manageable KB size. This ensures efficient serving with smaller models and provides a more comprehensive understanding of idiomatic expressions. We introduce a multilingual idiom KB (IdiomKB) developed using large LMs to address this. This KB facilitates better translation by smaller models, such as BLOOMZ (7.1B), Alpaca (7B), and InstructGPT (6.7B), by retrieving idioms' figurative meanings. We present a novel, GPT-4-powered metric for human-aligned evaluation, demonstrating that IdiomKB considerably boosts model performance. Human evaluations further validate our KB's quality.

LogPrompt: Prompt Engineering Towards Zero-Shot and Interpretable Log Analysis

Automated log analysis is crucial in modern software-intensive systems for ensuring reliability and resilience throughout software maintenance and engineering life cycles. Existing methods perform tasks such as log parsing and log anomaly detection by providing a single prediction value without interpretation. However, given the increasing volume of system events, the limited interpretability of analysis results hinders analysts' trust and their ability to take appropriate actions. Moreover, these methods require substantial in-domain training data, and their performance declines sharply (by up to 62.5%) in online scenarios involving unseen logs from new domains, a common occurrence due to rapid software updates. In this paper, we propose LogPrompt, a novel zero-shot and interpretable log analysis approach. LogPrompt employs large language models (LLMs) to perform zero-shot log analysis tasks via a suite of advanced prompt strategies tailored for log tasks, which enhances LLMs' performance by up to 107.5% compared with simple prompts. Experiments on nine publicly available evaluation datasets across two tasks demonstrate that LogPrompt, despite using no training data, outperforms existing approaches trained on thousands of logs by up to around 50%. We also conduct a human evaluation of LogPrompt's interpretability, with six practitioners possessing over 10 years of experience, who highly rated the generated content in terms of usefulness and readability (averagely 4.42/5). LogPrompt also exhibits remarkable compatibility with open-source and smaller-scale LLMs, making it flexible for practical deployment.

Collective Human Opinions in Semantic Textual Similarity

Despite the subjective nature of semantic textual similarity (STS) and pervasive disagreements in STS annotation, existing benchmarks have used averaged human ratings as the gold standard. Averaging masks the true distribution of human opinions on examples of low agreement, and prevents models from capturing the semantic vagueness that the individual ratings represent. In this work, we introduce USTS, the first Uncertainty-aware STS dataset with ~15,000 Chinese sentence pairs and 150,000 labels, to study collective human opinions in STS. Analysis reveals that neither a scalar nor a single Gaussian fits a set of observed judgements adequately. We further show that current STS models cannot capture the variance caused by human disagreement on individual instances, but rather reflect the predictive confidence over the aggregate dataset.