Summary of a Haystack: A Challenge to Long-Context LLMs and RAG Systems

LLMs and RAG systems are now capable of handling millions of input tokens or more. However, evaluating the output quality of such systems on long-context tasks remains challenging, as tasks like Needle-in-a-Haystack lack complexity. In this work, we argue that summarization can play a central role in such evaluation. We design a procedure to synthesize Haystacks of documents, ensuring that specific \textit{insights} repeat across documents. The "Summary of a Haystack" (SummHay) task then requires a system to process the Haystack and generate, given a query, a summary that identifies the relevant insights and precisely cites the source documents. Since we have precise knowledge of what insights should appear in a haystack summary and what documents should be cited, we implement a highly reproducible automatic evaluation that can score summaries on two aspects - Coverage and Citation. We generate Haystacks in two domains (conversation, news), and perform a large-scale evaluation of 10 LLMs and corresponding 50 RAG systems. Our findings indicate that SummHay is an open challenge for current systems, as even systems provided with an Oracle signal of document relevance lag our estimate of human performance (56\%) by 10+ points on a Joint Score. Without a retriever, long-context LLMs like GPT-4o and Claude 3 Opus score below 20% on SummHay. We show SummHay can also be used to study enterprise RAG systems and position bias in long-context models. We hope future systems can equal and surpass human performance on SummHay.

Investigating the prompt leakage effect and black-box defenses for multi-turn LLM interactions

Prompt leakage in large language models (LLMs) poses a significant security and privacy threat, particularly in retrieval-augmented generation (RAG) systems. However, leakage in multi-turn LLM interactions along with mitigation strategies has not been studied in a standardized manner. This paper investigates LLM vulnerabilities against prompt leakage across 4 diverse domains and 10 closed- and open-source LLMs. Our unique multi-turn threat model leverages the LLM's sycophancy effect and our analysis dissects task instruction and knowledge leakage in the LLM response. In a multi-turn setting, our threat model elevates the average attack success rate (ASR) to 86.2%, including a 99% leakage with GPT-4 and claude-1.3. We find that some black-box LLMs like Gemini show variable susceptibility to leakage across domains - they are more likely to leak contextual knowledge in the news domain compared to the medical domain. Our experiments measure specific effects of 6 black-box defense strategies, including a query-rewriter in the RAG scenario. Our proposed multi-tier combination of defenses still has an ASR of 5.3% for black-box LLMs, indicating room for enhancement and future direction for LLM security research.

MiniCheck: Efficient Fact-Checking of LLMs on Grounding Documents

Recognizing if LLM output can be grounded in evidence is central to many tasks in NLP: retrieval-augmented generation, summarization, document-grounded dialogue, and more. Current approaches to this kind of "fact-checking" are based on verifying each piece of a model generation against potential evidence using an LLM. However, this process can be very computationally expensive, requiring many calls to LLMs to check a single response. In this work, we show how to build small models that have GPT-4-level performance but for 400x lower cost. We do this by constructing synthetic training data with GPT-4, which involves creating realistic yet challenging instances of factual errors via a structured generation procedure. Training on this data teaches models to check each fact in the claim and recognize synthesis of information across sentences. For evaluation, we unify pre-existing datasets into a benchmark LLM-AggreFact, collected from recent work on fact-checking and grounding LLM generations. Our best system MiniCheck-FT5 (770M parameters) outperforms all systems of comparable size and reaches GPT-4 accuracy. We release LLM-AggreFact, code for data synthesis, and models.

Are You Sure? Challenging LLMs Leads to Performance Drops in The FlipFlop Experiment

The interactive nature of Large Language Models (LLMs) theoretically allows models to refine and improve their answers, yet systematic analysis of the multi-turn behavior of LLMs remains limited. In this paper, we propose the FlipFlop experiment: in the first round of the conversation, an LLM responds to a prompt containing a classification task. In a second round, the LLM is challenged with a follow-up phrase like "Are you sure?", offering an opportunity for the model to reflect on its initial answer, and decide whether to confirm or flip its answer. A systematic study of nine LLMs on seven classification tasks reveals that models flip their answers on average 46% of the time and that all models see a deterioration of accuracy between their first and final prediction, with an average drop of 17%. The FlipFlop experiment illustrates the universality of sycophantic behavior in LLMs and provides a robust framework to analyze model behavior and evaluate potential solutions.

Salespeople vs SalesBot: Exploring the Role of Educational Value in Conversational Recommender Systems

Making big purchases requires consumers to research or consult a salesperson to gain domain expertise. However, existing conversational recommender systems (CRS) often overlook users' lack of background knowledge, focusing solely on gathering preferences. In this work, we define a new problem space for conversational agents that aim to provide both product recommendations and educational value through mixed-type mixed-initiative dialog. We introduce SalesOps, a framework that facilitates the simulation and evaluation of such systems by leveraging recent advancements in large language models (LLMs). We build SalesBot and ShopperBot, a pair of LLM-powered agents that can simulate either side of the framework. A comprehensive human study compares SalesBot against professional salespeople, revealing that although SalesBot approaches professional performance in terms of fluency and informativeness, it lags behind in recommendation quality. We emphasize the distinct limitations both face in providing truthful information, highlighting the challenges of ensuring faithfulness in the CRS context. We release our code and make all data available.

Automatic and Human-AI Interactive Text Generation

In this tutorial, we focus on text-to-text generation, a class of natural language generation (NLG) tasks, that takes a piece of text as input and then generates a revision that is improved according to some specific criteria (e.g., readability or linguistic styles), while largely retaining the original meaning and the length of the text. This includes many useful applications, such as text simplification, paraphrase generation, style transfer, etc. In contrast to text summarization and open-ended text completion (e.g., story), the text-to-text generation tasks we discuss in this tutorial are more constrained in terms of semantic consistency and targeted language styles. This level of control makes these tasks ideal testbeds for studying the ability of models to generate text that is both semantically adequate and stylistically appropriate. Moreover, these tasks are interesting from a technical standpoint, as they require complex combinations of lexical and syntactical transformations, stylistic control, and adherence to factual knowledge, -- all at once. With a special focus on text simplification and revision, this tutorial aims to provide an overview of the state-of-the-art natural language generation research from four major aspects -- Data, Models, Human-AI Collaboration, and Evaluation -- and to discuss and showcase a few significant and recent advances: (1) the use of non-retrogressive approaches; (2) the shift from fine-tuning to prompting with large language models; (3) the development of new learnable metric and fine-grained human evaluation framework; (4) a growing body of studies and datasets on non-English languages; (5) the rise of HCI+NLP+Accessibility interdisciplinary research to create real-world writing assistant systems.

Beyond the Chat: Executable and Verifiable Text-Editing with LLMs

Conversational interfaces powered by Large Language Models (LLMs) have recently become a popular way to obtain feedback during document editing. However, standard chat-based conversational interfaces do not support transparency and verifiability of the editing changes that they suggest. To give the author more agency when editing with an LLM, we present InkSync, an editing interface that suggests executable edits directly within the document being edited. Because LLMs are known to introduce factual errors, Inksync also supports a 3-stage approach to mitigate this risk: Warn authors when a suggested edit introduces new information, help authors Verify the new information's accuracy through external search, and allow an auditor to perform an a-posteriori verification by Auditing the document via a trace of all auto-generated content. Two usability studies confirm the effectiveness of InkSync's components when compared to standard LLM-based chat interfaces, leading to more accurate, more efficient editing, and improved user experience.

Art or Artifice? Large Language Models and the False Promise of Creativity

Researchers have argued that large language models (LLMs) exhibit high-quality writing capabilities from blogs to stories. However, evaluating objectively the creativity of a piece of writing is challenging. Inspired by the Torrance Test of Creative Thinking (TTCT), which measures creativity as a process, we use the Consensual Assessment Technique [3] and propose the Torrance Test of Creative Writing (TTCW) to evaluate creativity as a product. TTCW consists of 14 binary tests organized into the original dimensions of Fluency, Flexibility, Originality, and Elaboration. We recruit 10 creative writers and implement a human assessment of 48 stories written either by professional authors or LLMs using TTCW. Our analysis shows that LLM-generated stories pass 3-10X less TTCW tests than stories written by professionals. In addition, we explore the use of LLMs as assessors to automate the TTCW evaluation, revealing that none of the LLMs positively correlate with the expert assessments.

Embrace Divergence for Richer Insights: A Multi-document Summarization Benchmark and a Case Study on Summarizing Diverse Information from News Articles

Previous research in multi-document news summarization has typically concentrated on collating information that all sources agree upon. However, to our knowledge, the summarization of diverse information dispersed across multiple articles about an event has not been previously investigated. The latter imposes a different set of challenges for a summarization model. In this paper, we propose a new task of summarizing diverse information encountered in multiple news articles encompassing the same event. To facilitate this task, we outlined a data collection schema for identifying diverse information and curated a dataset named DiverseSumm. The dataset includes 245 news stories, with each story comprising 10 news articles and paired with a human-validated reference. Moreover, we conducted a comprehensive analysis to pinpoint the position and verbosity biases when utilizing Large Language Model (LLM)-based metrics for evaluating the coverage and faithfulness of the summaries, as well as their correlation with human assessments. We applied our findings to study how LLMs summarize multiple news articles by analyzing which type of diverse information LLMs are capable of identifying. Our analyses suggest that despite the extraordinary capabilities of LLMs in single-document summarization, the proposed task remains a complex challenge for them mainly due to their limited coverage, with GPT-4 only able to cover less than 40% of the diverse information on average.

XGen-7B Technical Report

Large Language Models (LLMs) have become ubiquitous across various domains, transforming the way we interact with information and conduct research. However, most high-performing LLMs remain confined behind proprietary walls, hindering scientific progress. Most open-source LLMs, on the other hand, are limited in their ability to support longer sequence lengths, which is a key requirement for many tasks that require inference over an input context. To address this, we have trained XGen, a series of 7B parameter models on up to 8K sequence length for up to 1.5T tokens. We have also finetuned the XGen models on public-domain instructional data, creating their instruction-tuned counterparts (XGen-Inst). We open-source our models for both research advancements and commercial applications. Our evaluation on standard benchmarks shows that XGen models achieve comparable or better results when compared with state-of-the-art open-source LLMs. Our targeted evaluation on long sequence modeling tasks shows the benefits of our 8K-sequence models over 2K-sequence open-source LLMs.