Learning to Warm Up Cold Item Embeddings for Cold-start Recommendation with Meta Scaling and Shifting Networks

Recently, embedding techniques have achieved impressive success in recommender systems. However, the embedding techniques are data demanding and suffer from the cold-start problem. Especially, for the cold-start item which only has limited interactions, it is hard to train a reasonable item ID embedding, called cold ID embedding, which is a major challenge for the embedding techniques. The cold item ID embedding has two main problems: (1) A gap is existing between the cold ID embedding and the deep model. (2) Cold ID embedding would be seriously affected by noisy interaction. However, most existing methods do not consider both two issues in the cold-start problem, simultaneously. To address these problems, we adopt two key ideas: (1) Speed up the model fitting for the cold item ID embedding (fast adaptation). (2) Alleviate the influence of noise. Along this line, we propose Meta Scaling and Shifting Networks to generate scaling and shifting functions for each item, respectively. The scaling function can directly transform cold item ID embeddings into warm feature space which can fit the model better, and the shifting function is able to produce stable embeddings from the noisy embeddings. With the two meta networks, we propose Meta Warm Up Framework (MWUF) which learns to warm up cold ID embeddings. Moreover, MWUF is a general framework that can be applied upon various existing deep recommendation models. The proposed model is evaluated on three popular benchmarks, including both recommendation and advertising datasets. The evaluation results demonstrate its superior performance and compatibility.

Transfer-Meta Framework for Cross-domain Recommendation to Cold-Start Users

Cold-start problems are enormous challenges in practical recommender systems. One promising solution for this problem is cross-domain recommendation (CDR) which leverages rich information from an auxiliary (source) domain to improve the performance of recommender system in the target domain. In these CDR approaches, the family of Embedding and Mapping methods for CDR (EMCDR) is very effective, which explicitly learn a mapping function from source embeddings to target embeddings with overlapping users. However, these approaches suffer from one serious problem: the mapping function is only learned on limited overlapping users, and the function would be biased to the limited overlapping users, which leads to unsatisfying generalization ability and degrades the performance on cold-start users in the target domain. With the advantage of meta learning which has good generalization ability to novel tasks, we propose a transfer-meta framework for CDR (TMCDR) which has a transfer stage and a meta stage. In the transfer (pre-training) stage, a source model and a target model are trained on source and target domains, respectively. In the meta stage, a task-oriented meta network is learned to implicitly transform the user embedding in the source domain to the target feature space. In addition, the TMCDR is a general framework that can be applied upon various base models, e.g., MF, BPR, CML. By utilizing data from Amazon and Douban, we conduct extensive experiments on 6 cross-domain tasks to demonstrate the superior performance and compatibility of TMCDR.

Long Short-Term Temporal Meta-learning in Online Recommendation

An effective online recommendation system should jointly capture user long-term and short-term preferences in both user internal and external behaviors. However, it is challenging to conduct fast adaptations to variable new topics while making full use of all information in large-scale systems, due to the online efficiency limitation and complexity of real-world systems. To address this, we propose a novel Long Short-Term Temporal Meta-learning framework (LSTTM) for online recommendation, which captures user preferences from a global long-term graph and an internal short-term graph. To improve online learning for short-term interests, we propose a temporal MAML method with asynchronous online updating for fast adaptation, which regards recommendations at different time periods as different tasks. In experiments, LSTTM achieves significant improvements on both offline and online evaluations. LSTTM has also been deployed on a widely-used online system, affecting millions of users. The idea of temporal MAML can be easily transferred to other models and temporal tasks.

UPRec: User-Aware Pre-training for Recommender Systems

Existing sequential recommendation methods rely on large amounts of training data and usually suffer from the data sparsity problem. To tackle this, the pre-training mechanism has been widely adopted, which attempts to leverage large-scale data to perform self-supervised learning and transfer the pre-trained parameters to downstream tasks. However, previous pre-trained models for recommendation focus on leverage universal sequence patterns from user behaviour sequences and item information, whereas ignore capturing personalized interests with the heterogeneous user information, which has been shown effective in contributing to personalized recommendation. In this paper, we propose a method to enhance pre-trained models with heterogeneous user information, called User-aware Pre-training for Recommendation (UPRec). Specifically, UPRec leverages the user attributes andstructured social graphs to construct self-supervised objectives in the pre-training stage and proposes two user-aware pre-training tasks. Comprehensive experimental results on several real-world large-scale recommendation datasets demonstrate that UPRec can effectively integrate user information into pre-trained models and thus provide more appropriate recommendations for users.

Improving Accuracy and Diversity in Matching of Recommendation with Diversified Preference Network

Recently, real-world recommendation systems need to deal with millions of candidates. It is extremely challenging to conduct sophisticated end-to-end algorithms on the entire corpus due to the tremendous computation costs. Therefore, conventional recommendation systems usually contain two modules. The matching module focuses on the coverage, which aims to efficiently retrieve hundreds of items from large corpora, while the ranking module generates specific ranks for these items. Recommendation diversity is an essential factor that impacts user experience. Most efforts have explored recommendation diversity in ranking, while the matching module should take more responsibility for diversity. In this paper, we propose a novel Heterogeneous graph neural network framework for diversified recommendation (GraphDR) in matching to improve both recommendation accuracy and diversity. Specifically, GraphDR builds a huge heterogeneous preference network to record different types of user preferences, and conduct a field-level heterogeneous graph attention network for node aggregation. We also innovatively conduct a neighbor-similarity based loss to balance both recommendation accuracy and diversity for the diversified matching task. In experiments, we conduct extensive online and offline evaluations on a real-world recommendation system with various accuracy and diversity metrics and achieve significant improvements. We also conduct model analyses and case study for a better understanding of our model. Moreover, GraphDR has been deployed on a well-known recommendation system, which affects millions of users. The source code will be released.

Denoising Relation Extraction from Document-level Distant Supervision

Distant supervision (DS) has been widely used to generate auto-labeled data for sentence-level relation extraction (RE), which improves RE performance. However, the existing success of DS cannot be directly transferred to the more challenging document-level relation extraction (DocRE), since the inherent noise in DS may be even multiplied in document level and significantly harm the performance of RE. To address this challenge, we propose a novel pre-trained model for DocRE, which denoises the document-level DS data via multiple pre-training tasks. Experimental results on the large-scale DocRE benchmark show that our model can capture useful information from noisy DS data and achieve promising results.

Knowledge Transfer via Pre-training for Recommendation: A Review and Prospect

Recommender systems aim to provide item recommendations for users, and are usually faced with data sparsity problem (e.g., cold start) in real-world scenarios. Recently pre-trained models have shown their effectiveness in knowledge transfer between domains and tasks, which can potentially alleviate the data sparsity problem in recommender systems. In this survey, we first provide a review of recommender systems with pre-training. In addition, we show the benefits of pre-training to recommender systems through experiments. Finally, we discuss several promising directions for future research for recommender systems with pre-training.

FAQ-based Question Answering via Knowledge Anchors

Question answering (QA) aims to understand user questions and find appropriate answers. In real-world QA systems, Frequently Asked Question (FAQ) based QA is usually a practical and effective solution, especially for some complicated questions (e.g., How and Why). Recent years have witnessed the great successes of knowledge graphs (KGs) utilized in KBQA systems, while there are still few works focusing on making full use of KGs in FAQ-based QA. In this paper, we propose a novel Knowledge Anchor based Question Answering (KAQA) framework for FAQ-based QA to better understand questions and retrieve more appropriate answers. More specifically, KAQA mainly consists of three parts: knowledge graph construction, query anchoring and query-document matching. We consider entities and triples of KGs in texts as knowledge anchors to precisely capture the core semantics, which brings in higher precision and better interpretability. The multi-channel matching strategy also enable most sentence matching models to be flexibly plugged in out KAQA framework to fit different real-world computation costs. In experiments, we evaluate our models on a query-document matching task over a real-world FAQ-based QA dataset, with detailed analysis over different settings and cases. The results confirm the effectiveness and robustness of the KAQA framework in real-world FAQ-based QA.

Neural Snowball for Few-Shot Relation Learning

Knowledge graphs typically undergo open-ended growth of new relations. This cannot be well handled by relation extraction that focuses on pre-defined relations with sufficient training data. To address new relations with few-shot instances, we propose a novel bootstrapping approach, Neural Snowball, to learn new relations by transferring semantic knowledge about existing relations. More specifically, we design Relation Siamese Networks (RelSN) to learn the metric of relational similarities between instances based on existing relations and their labeled data. Afterwards, given a new relation and its few-shot instances, we use RelSN to accumulate reliable instances from unlabeled corpora; these instances are used to train a relation classifier, which can further identify new facts of the new relation. The process is conducted iteratively like a snowball. Experiments show that our model can gather high-quality instances for better few-shot relation learning and achieves significant improvement compared to baselines. Codes and datasets will be released soon.

Real-time Attention Based Look-alike Model for Recommender System

Recently, deep learning models play more and more important roles in contents recommender systems. However, although the performance of recommendations is greatly improved, the "Matthew effect" becomes increasingly evident. While the head contents get more and more popular, many competitive long-tail contents are difficult to achieve timely exposure because of lacking behavior features. This issue has badly impacted the quality and diversity of recommendations. To solve this problem, look-alike algorithm is a good choice to extend audience for high quality long-tail contents. But the traditional look-alike models which widely used in online advertising are not suitable for recommender systems because of the strict requirement of both real-time and effectiveness. This paper introduces a real-time attention based look-alike model (RALM) for recommender systems, which tackles the challenge of conflict between real-time and effectiveness. RALM realizes real-time look-alike audience extension benefiting from seeds-to-user similarity prediction and improves the effectiveness through optimizing user representation learning and look-alike learning modeling. For user representation learning, we propose a novel neural network structure named attention merge layer to replace the concatenation layer, which significantly improves the expressive ability of multi-fields feature learning. On the other hand, considering the various members of seeds, we design global attention unit and local attention unit to learn robust and adaptive seeds representation with respect to a certain target user. At last, we introduce seeds clustering mechanism which not only reduces the time complexity of attention units prediction but also minimizes the loss of seeds information at the same time. According to our experiments, RALM shows superior effectiveness and performance than popular look-alike models.