NoMIRACL: Knowing When You Don't Know for Robust Multilingual Retrieval-Augmented Generation

Retrieval-augmented generation (RAG) grounds large language model (LLM) output by leveraging external knowledge sources to reduce factual hallucinations. However, prior works lack a comprehensive evaluation of different language families, making it challenging to evaluate LLM robustness against errors in external retrieved knowledge. To overcome this, we establish NoMIRACL, a human-annotated dataset for evaluating LLM robustness in RAG across 18 typologically diverse languages. NoMIRACL includes both a non-relevant and a relevant subset. Queries in the non-relevant subset contain passages manually judged as non-relevant or noisy, whereas queries in the relevant subset include at least a single judged relevant passage. We measure LLM robustness using two metrics: (i) hallucination rate, measuring model tendency to hallucinate an answer, when the answer is not present in passages in the non-relevant subset, and (ii) error rate, measuring model inaccuracy to recognize relevant passages in the relevant subset. We build a GPT-4 baseline which achieves a 33.2% hallucination rate on the non-relevant and a 14.9% error rate on the relevant subset on average. Our evaluation reveals that GPT-4 hallucinates frequently in high-resource languages, such as French or English. This work highlights an important avenue for future research to improve LLM robustness to learn how to better reject non-relevant information in RAG.

HAGRID: A Human-LLM Collaborative Dataset for Generative Information-Seeking with Attribution

The rise of large language models (LLMs) had a transformative impact on search, ushering in a new era of search engines that are capable of generating search results in natural language text, imbued with citations for supporting sources. Building generative information-seeking models demands openly accessible datasets, which currently remain lacking. In this paper, we introduce a new dataset, HAGRID (Human-in-the-loop Attributable Generative Retrieval for Information-seeking Dataset) for building end-to-end generative information-seeking models that are capable of retrieving candidate quotes and generating attributed explanations. Unlike recent efforts that focus on human evaluation of black-box proprietary search engines, we built our dataset atop the English subset of MIRACL, a publicly available information retrieval dataset. HAGRID is constructed based on human and LLM collaboration. We first automatically collect attributed explanations that follow an in-context citation style using an LLM, i.e. GPT-3.5. Next, we ask human annotators to evaluate the LLM explanations based on two criteria: informativeness and attributability. HAGRID serves as a catalyst for the development of information-seeking models with better attribution capabilities.

Resources for Brewing BEIR: Reproducible Reference Models and an Official Leaderboard

BEIR is a benchmark dataset for zero-shot evaluation of information retrieval models across 18 different domain/task combinations. In recent years, we have witnessed the growing popularity of a representation learning approach to building retrieval models, typically using pretrained transformers in a supervised setting. This naturally begs the question: How effective are these models when presented with queries and documents that differ from the training data? Examples include searching in different domains (e.g., medical or legal text) and with different types of queries (e.g., keywords vs. well-formed questions). While BEIR was designed to answer these questions, our work addresses two shortcomings that prevent the benchmark from achieving its full potential: First, the sophistication of modern neural methods and the complexity of current software infrastructure create barriers to entry for newcomers. To this end, we provide reproducible reference implementations that cover the two main classes of approaches: learned dense and sparse models. Second, there does not exist a single authoritative nexus for reporting the effectiveness of different models on BEIR, which has led to difficulty in comparing different methods. To remedy this, we present an official self-service BEIR leaderboard that provides fair and consistent comparisons of retrieval models. By addressing both shortcomings, our work facilitates future explorations in a range of interesting research questions that BEIR enables.

Evaluating Open-Domain Question Answering in the Era of Large Language Models

Lexical matching remains the de facto evaluation method for open-domain question answering (QA). Unfortunately, lexical matching fails completely when a plausible candidate answer does not appear in the list of gold answers, which is increasingly the case as we shift from extractive to generative models. The recent success of large language models (LLMs) for QA aggravates lexical matching failures since candidate answers become longer, thereby making matching with the gold answers even more challenging. Without accurate evaluation, the true progress in open-domain QA remains unknown. In this paper, we conduct a thorough analysis of various open-domain QA models, including LLMs, by manually evaluating their answers on a subset of NQ-open, a popular benchmark. Our assessments reveal that while the true performance of all models is significantly underestimated, the performance of the InstructGPT (zero-shot) LLM increases by nearly +60%, making it on par with existing top models, and the InstructGPT (few-shot) model actually achieves a new state-of-the-art on NQ-open. We also find that more than 50% of lexical matching failures are attributed to semantically equivalent answers. We further demonstrate that regex matching ranks QA models consistent with human judgments, although still suffering from unnecessary strictness. Finally, we demonstrate that automated evaluation models are a reasonable surrogate for lexical matching in some circumstances, but not for long-form answers generated by LLMs. The automated models struggle in detecting hallucinations in LLM answers and are thus unable to evaluate LLMs. At this time, there appears to be no substitute for human evaluation.

Evaluating Embedding APIs for Information Retrieval

The ever-increasing size of language models curtails their widespread access to the community, thereby galvanizing many companies and startups into offering access to large language models through APIs. One particular API, suitable for dense retrieval, is the semantic embedding API that builds vector representations of a given text. With a growing number of APIs at our disposal, in this paper, our goal is to analyze semantic embedding APIs in realistic retrieval scenarios in order to assist practitioners and researchers in finding suitable services according to their needs. Specifically, we wish to investigate the capabilities of existing APIs on domain generalization and multilingual retrieval. For this purpose, we evaluate the embedding APIs on two standard benchmarks, BEIR, and MIRACL. We find that re-ranking BM25 results using the APIs is a budget-friendly approach and is most effective on English, in contrast to the standard practice, i.e., employing them as first-stage retrievers. For non-English retrieval, re-ranking still improves the results, but a hybrid model with BM25 works best albeit at a higher cost. We hope our work lays the groundwork for thoroughly evaluating APIs that are critical in search and more broadly, in information retrieval.

Simple Yet Effective Neural Ranking and Reranking Baselines for Cross-Lingual Information Retrieval

The advent of multilingual language models has generated a resurgence of interest in cross-lingual information retrieval (CLIR), which is the task of searching documents in one language with queries from another. However, the rapid pace of progress has led to a confusing panoply of methods and reproducibility has lagged behind the state of the art. In this context, our work makes two important contributions: First, we provide a conceptual framework for organizing different approaches to cross-lingual retrieval using multi-stage architectures for mono-lingual retrieval as a scaffold. Second, we implement simple yet effective reproducible baselines in the Anserini and Pyserini IR toolkits for test collections from the TREC 2022 NeuCLIR Track, in Persian, Russian, and Chinese. Our efforts are built on a collaboration of the two teams that submitted the most effective runs to the TREC evaluation. These contributions provide a firm foundation for future advances.

Making a MIRACL: Multilingual Information Retrieval Across a Continuum of Languages

MIRACL (Multilingual Information Retrieval Across a Continuum of Languages) is a multilingual dataset we have built for the WSDM 2023 Cup challenge that focuses on ad hoc retrieval across 18 different languages, which collectively encompass over three billion native speakers around the world. These languages have diverse typologies, originate from many different language families, and are associated with varying amounts of available resources -- including what researchers typically characterize as high-resource as well as low-resource languages. Our dataset is designed to support the creation and evaluation of models for monolingual retrieval, where the queries and the corpora are in the same language. In total, we have gathered over 700k high-quality relevance judgments for around 77k queries over Wikipedia in these 18 languages, where all assessments have been performed by native speakers hired by our team. Our goal is to spur research that will improve retrieval across a continuum of languages, thus enhancing information access capabilities for diverse populations around the world, particularly those that have been traditionally underserved. This overview paper describes the dataset and baselines that we share with the community. The MIRACL website is live at http://miracl.ai/.

FaithDial: A Faithful Benchmark for Information-Seeking Dialogue

The goal of information-seeking dialogue is to respond to seeker queries with natural language utterances that are grounded on knowledge sources. However, dialogue systems often produce unsupported utterances, a phenomenon known as hallucination. Dziri et al. (2022)'s investigation of hallucinations has revealed that existing knowledge-grounded benchmarks are contaminated with hallucinated responses at an alarming level (>60% of the responses) and models trained on this data amplify hallucinations even further (>80% of the responses). To mitigate this behavior, we adopt a data-centric solution and create FaithDial, a new benchmark for hallucination-free dialogues, by editing hallucinated responses in the Wizard of Wikipedia (WoW) benchmark. We observe that FaithDial is more faithful than WoW while also maintaining engaging conversations. We show that FaithDial can serve as a training signal for: i) a hallucination critic, which discriminates whether an utterance is faithful or not, and boosts the performance by 21.1 F1 score on the BEGIN benchmark compared to existing datasets for dialogue coherence; ii) high-quality dialogue generation. We benchmark a series of state-of-the-art models and propose an auxiliary contrastive objective that achieves the highest level of faithfulness and abstractiveness based on several automated metrics. Further, we find that the benefits of FaithDial generalize to zero-shot transfer on other datasets, such as CMU-Dog and TopicalChat. Finally, human evaluation reveals that responses generated by models trained on FaithDial are perceived as more interpretable, cooperative, and engaging.

When Chosen Wisely, More Data Is What You Need: A Universal Sample-Efficient Strategy For Data Augmentation

Data Augmentation (DA) is known to improve the generalizability of deep neural networks. Most existing DA techniques naively add a certain number of augmented samples without considering the quality and the added computational cost of these samples. To tackle this problem, a common strategy, adopted by several state-of-the-art DA methods, is to adaptively generate or re-weight augmented samples with respect to the task objective during training. However, these adaptive DA methods: (1) are computationally expensive and not sample-efficient, and (2) are designed merely for a specific setting. In this work, we present a universal DA technique, called Glitter, to overcome both issues. Glitter can be plugged into any DA method, making training sample-efficient without sacrificing performance. From a pre-generated pool of augmented samples, Glitter adaptively selects a subset of worst-case samples with maximal loss, analogous to adversarial DA. Without altering the training strategy, the task objective can be optimized on the selected subset. Our thorough experiments on the GLUE benchmark, SQuAD, and HellaSwag in three widely used training setups including consistency training, self-distillation and knowledge distillation reveal that Glitter is substantially faster to train and achieves a competitive performance, compared to strong baselines.

Not Far Away, Not So Close: Sample Efficient Nearest Neighbour Data Augmentation via MiniMax

In Natural Language Processing (NLP), finding data augmentation techniques that can produce high-quality human-interpretable examples has always been challenging. Recently, leveraging kNN such that augmented examples are retrieved from large repositories of unlabelled sentences has made a step toward interpretable augmentation. Inspired by this paradigm, we introduce Minimax-kNN, a sample efficient data augmentation strategy tailored for Knowledge Distillation (KD). We exploit a semi-supervised approach based on KD to train a model on augmented data. In contrast to existing kNN augmentation techniques that blindly incorporate all samples, our method dynamically selects a subset of augmented samples that maximizes KL-divergence between the teacher and student models. This step aims to extract the most efficient samples to ensure our augmented data covers regions in the input space with maximum loss value. We evaluated our technique on several text classification tasks and demonstrated that Minimax-kNN consistently outperforms strong baselines. Our results show that Minimax-kNN requires fewer augmented examples and less computation to achieve superior performance over the state-of-the-art kNN-based augmentation techniques.