VAULT: VAriable Unified Long Text Representation for Machine Reading Comprehension

Existing models on Machine Reading Comprehension (MRC) require complex model architecture for effectively modeling long texts with paragraph representation and classification, thereby making inference computationally inefficient for production use. In this work, we propose VAULT: a light-weight and parallel-efficient paragraph representation for MRC based on contextualized representation from long document input, trained using a new Gaussian distribution-based objective that pays close attention to the partially correct instances that are close to the ground-truth. We validate our VAULT architecture showing experimental results on two benchmark MRC datasets that require long context modeling; one Wikipedia-based (Natural Questions (NQ)) and the other on TechNotes (TechQA). VAULT can achieve comparable performance on NQ with a state-of-the-art (SOTA) complex document modeling approach while being 16 times faster, demonstrating the efficiency of our proposed model. We also demonstrate that our model can also be effectively adapted to a completely different domain -- TechQA -- with large improvement over a model fine-tuned on a previously published large PLM.

Towards Robust Neural Retrieval Models with Synthetic Pre-Training

Recent work has shown that commonly available machine reading comprehension (MRC) datasets can be used to train high-performance neural information retrieval (IR) systems. However, the evaluation of neural IR has so far been limited to standard supervised learning settings, where they have outperformed traditional term matching baselines. We conduct in-domain and out-of-domain evaluations of neural IR, and seek to improve its robustness across different scenarios, including zero-shot settings. We show that synthetic training examples generated using a sequence-to-sequence generator can be effective towards this goal: in our experiments, pre-training with synthetic examples improves retrieval performance in both in-domain and out-of-domain evaluation on five different test sets.

Are Multilingual BERT models robust? A Case Study on Adversarial Attacks for Multilingual Question Answering

Recent approaches have exploited weaknesses in monolingual question answering (QA) models by adding adversarial statements to the passage. These attacks caused a reduction in state-of-the-art performance by almost 50%. In this paper, we are the first to explore and successfully attack a multilingual QA (MLQA) system pre-trained on multilingual BERT using several attack strategies for the adversarial statement reducing performance by as much as 85%. We show that the model gives priority to English and the language of the question regardless of the other languages in the QA pair. Further, we also show that adding our attack strategies during training helps alleviate the attacks.

Towards Confident Machine Reading Comprehension

There has been considerable progress on academic benchmarks for the Reading Comprehension (RC) task with State-of-the-Art models closing the gap with human performance on extractive question answering. Datasets such as SQuAD 2.0 & NQ have also introduced an auxiliary task requiring models to predict when a question has no answer in the text. However, in production settings, it is also necessary to provide confidence estimates for the performance of the underlying RC model at both answer extraction and "answerability" detection. We propose a novel post-prediction confidence estimation model, which we call Mr.C (short for Mr. Confident), that can be trained to improve a system's ability to refrain from making incorrect predictions with improvements of up to 4 points as measured by Area Under the Curve (AUC) scores. Mr.C can benefit from a novel white-box feature that leverages the underlying RC model's gradients. Performance prediction is particularly important in cases of domain shift (as measured by training RC models on SQUAD 2.0 and evaluating on NQ), where Mr.C not only improves AUC, but also traditional answerability prediction (as measured by a 5 point improvement in F1).

Multilingual Transfer Learning for QA Using Translation as Data Augmentation

Prior work on multilingual question answering has mostly focused on using large multilingual pre-trained language models (LM) to perform zero-shot language-wise learning: train a QA model on English and test on other languages. In this work, we explore strategies that improve cross-lingual transfer by bringing the multilingual embeddings closer in the semantic space. Our first strategy augments the original English training data with machine translation-generated data. This results in a corpus of multilingual silver-labeled QA pairs that is 14 times larger than the original training set. In addition, we propose two novel strategies, language adversarial training and language arbitration framework, which significantly improve the (zero-resource) cross-lingual transfer performance and result in LM embeddings that are less language-variant. Empirically, we show that the proposed models outperform the previous zero-shot baseline on the recently introduced multilingual MLQA and TyDiQA datasets.

Answer Span Correction in Machine Reading Comprehension

Answer validation in machine reading comprehension (MRC) consists of verifying an extracted answer against an input context and question pair. Previous work has looked at re-assessing the "answerability" of the question given the extracted answer. Here we address a different problem: the tendency of existing MRC systems to produce partially correct answers when presented with answerable questions. We explore the nature of such errors and propose a post-processing correction method that yields statistically significant performance improvements over state-of-the-art MRC systems in both monolingual and multilingual evaluation.

Multi-Stage Pre-training for Low-Resource Domain Adaptation

Transfer learning techniques are particularly useful in NLP tasks where a sizable amount of high-quality annotated data is difficult to obtain. Current approaches directly adapt a pre-trained language model (LM) on in-domain text before fine-tuning to downstream tasks. We show that extending the vocabulary of the LM with domain-specific terms leads to further gains. To a bigger effect, we utilize structure in the unlabeled data to create auxiliary synthetic tasks, which helps the LM transfer to downstream tasks. We apply these approaches incrementally on a pre-trained Roberta-large LM and show considerable performance gain on three tasks in the IT domain: Extractive Reading Comprehension, Document Ranking and Duplicate Question Detection.

The TechQA Dataset

We introduce TechQA, a domain-adaptation question answering dataset for the technical support domain. The TechQA corpus highlights two real-world issues from the automated customer support domain. First, it contains actual questions posed by users on a technical forum, rather than questions generated specifically for a competition or a task. Second, it has a real-world size -- 600 training, 310 dev, and 490 evaluation question/answer pairs -- thus reflecting the cost of creating large labeled datasets with actual data. Consequently, TechQA is meant to stimulate research in domain adaptation rather than being a resource to build QA systems from scratch. The dataset was obtained by crawling the IBM Developer and IBM DeveloperWorks forums for questions with accepted answers that appear in a published IBM Technote---a technical document that addresses a specific technical issue. We also release a collection of the 801,998 publicly available Technotes as of April 4, 2019 as a companion resource that might be used for pretraining, to learn representations of the IT domain language.

Ensembling Strategies for Answering Natural Questions

Many of the top question answering systems today utilize ensembling to improve their performance on tasks such as the Stanford Question Answering Dataset (SQuAD) and Natural Questions (NQ) challenges. Unfortunately most of these systems do not publish their ensembling strategies used in their leaderboard submissions. In this work, we investigate a number of ensembling techniques and demonstrate a strategy which improves our F1 score for short answers on the dev set for NQ by 2.3 F1 points over our single model (which outperforms the previous SOTA by 1.9 F1 points).