ConvApparel: A Benchmark Dataset and Validation Framework for User Simulators in Conversational Recommenders

The promise of LLM-based user simulators to improve conversational AI is hindered by a critical "realism gap," leading to systems that are optimized for simulated interactions, but may fail to perform well in the real world. We introduce ConvApparel, a new dataset of human-AI conversations designed to address this gap. Its unique dual-agent data collection protocol -- using both "good" and "bad" recommenders -- enables counterfactual validation by capturing a wide spectrum of user experiences, enriched with first-person annotations of user satisfaction. We propose a comprehensive validation framework that combines statistical alignment, a human-likeness score, and counterfactual validation to test for generalization. Our experiments reveal a significant realism gap across all simulators. However, the framework also shows that data-driven simulators outperform a prompted baseline, particularly in counterfactual validation where they adapt more realistically to unseen behaviors, suggesting they embody more robust, if imperfect, user models.

Latent Reasoning with Supervised Thinking States

Reasoning with a chain-of-thought (CoT) enables Large Language Models (LLMs) to solve complex tasks but incurs significant inference costs due to the generation of long rationales. We propose Thinking States, a method that performs reasoning {\em while} the input is processing. Specifically, Thinking States generates sequences of thinking tokens every few input tokens, transforms the thoughts back into embedding space, and adds them to the following input tokens. This has two key advantages. First, it captures the recurrent nature of CoT, but where the thought tokens are generated as input is processing. Second, since the thoughts are represented as tokens, they can be learned from natural language supervision, and using teacher-forcing, which is parallelizable. Empirically, Thinking States outperforms other latent reasoning methods on multiple reasoning tasks, narrowing the gap to CoT on math problems, and matching its performance on 2-Hop QA with improved latency. On state-tracking tasks, we show Thinking States leads to stronger reasoning behavior than CoT, successfully extrapolating to longer sequences than seen during training.

DRAGged into Conflicts: Detecting and Addressing Conflicting Sources in Search-Augmented LLMs

Retrieval Augmented Generation (RAG) is a commonly used approach for enhancing large language models (LLMs) with relevant and up-to-date information. However, the retrieved sources can often contain conflicting information and it remains unclear how models should address such discrepancies. In this work, we first propose a novel taxonomy of knowledge conflict types in RAG, along with the desired model behavior for each type. We then introduce CONFLICTS, a high-quality benchmark with expert annotations of conflict types in a realistic RAG setting. CONFLICTS is the first benchmark that enables tracking progress on how models address a wide range of knowledge conflicts. We conduct extensive experiments on this benchmark, showing that LLMs often struggle to appropriately resolve conflicts between sources. While prompting LLMs to explicitly reason about the potential conflict in the retrieved documents significantly improves the quality and appropriateness of their responses, substantial room for improvement in future research remains.

MetaFaith: Faithful Natural Language Uncertainty Expression in LLMs

A critical component in the trustworthiness of LLMs is reliable uncertainty communication, yet LLMs often use assertive language when conveying false claims, leading to over-reliance and eroded trust. We present the first systematic study of $\textit{faithful confidence calibration}$ of LLMs, benchmarking models' ability to use linguistic expressions of uncertainty that $\textit{faithfully reflect}$ their intrinsic uncertainty, across a comprehensive array of models, datasets, and prompting strategies. Our results demonstrate that LLMs largely fail at this task, and that existing interventions are insufficient: standard prompt approaches provide only marginal gains, and existing, factuality-based calibration techniques can even harm faithful calibration. To address this critical gap, we introduce MetaFaith, a novel prompt-based calibration approach inspired by human metacognition. We show that MetaFaith robustly improves faithful calibration across diverse models and task domains, enabling up to 61% improvement in faithfulness and achieving an 83% win rate over original generations as judged by humans.

ReliableEval: A Recipe for Stochastic LLM Evaluation via Method of Moments

LLMs are highly sensitive to prompt phrasing, yet standard benchmarks typically report performance using a single prompt, raising concerns about the reliability of such evaluations. In this work, we argue for a stochastic method of moments evaluation over the space of meaning-preserving prompt perturbations. We introduce a formal definition of reliable evaluation that accounts for prompt sensitivity, and suggest ReliableEval - a method for estimating the number of prompt resamplings needed to obtain meaningful results. Using our framework, we stochastically evaluate five frontier LLMs and find that even top-performing models like GPT-4o and Claude-3.7-Sonnet exhibit substantial prompt sensitivity. Our approach is model-, task-, and metric-agnostic, offering a recipe for meaningful and robust LLM evaluation.

MDCure: A Scalable Pipeline for Multi-Document Instruction-Following

Multi-document (MD) processing is crucial for LLMs to handle real-world tasks such as summarization and question-answering across large sets of documents. While LLMs have improved at processing long inputs, MD contexts still present challenges, such as managing inter-document dependencies, redundancy, and incoherent structures. We introduce MDCure, a scalable and effective fine-tuning pipeline to enhance the MD capabilities of LLMs without the computational cost of pre-training or reliance on human annotated data. MDCure is based on generation of high-quality synthetic MD instruction data from sets of related articles via targeted prompts. We further introduce MDCureRM, a multi-objective reward model which filters generated data based on their training utility for MD settings. With MDCure, we fine-tune a variety of LLMs, from the FlanT5, Qwen2, and LLAMA3.1 model families, up to 70B parameters in size. Extensive evaluations on a wide range of MD and long-context benchmarks spanning various tasks show MDCure consistently improves performance over pre-trained baselines and over corresponding base models by up to 75.5%. Our code, datasets, and models are available at https://github.com/yale-nlp/MDCure.

CoverBench: A Challenging Benchmark for Complex Claim Verification

There is a growing line of research on verifying the correctness of language models' outputs. At the same time, LMs are being used to tackle complex queries that require reasoning. We introduce CoverBench, a challenging benchmark focused on verifying LM outputs in complex reasoning settings. Datasets that can be used for this purpose are often designed for other complex reasoning tasks (e.g., QA) targeting specific use-cases (e.g., financial tables), requiring transformations, negative sampling and selection of hard examples to collect such a benchmark. CoverBench provides a diversified evaluation for complex claim verification in a variety of domains, types of reasoning, relatively long inputs, and a variety of standardizations, such as multiple representations for tables where available, and a consistent schema. We manually vet the data for quality to ensure low levels of label noise. Finally, we report a variety of competitive baseline results to show CoverBench is challenging and has very significant headroom. The data is available at https://huggingface.co/datasets/google/coverbench .

SEAM: A Stochastic Benchmark for Multi-Document Tasks

Various tasks, such as summarization, multi-hop question answering, or coreference resolution, are naturally phrased over collections of real-world documents. Such tasks present a unique set of challenges, revolving around the lack of coherent narrative structure across documents, which often leads to contradiction, omission, or repetition of information. Despite their real-world application and challenging properties, there is currently no benchmark which specifically measures the abilities of large language models (LLMs) on multi-document tasks. To bridge this gap, we present SEAM (a Stochastic Evaluation Approach for Multi-document tasks), a conglomerate benchmark over a diverse set of multi-document datasets, setting conventional evaluation criteria, input-output formats, and evaluation protocols. In particular, SEAM addresses the sensitivity of LLMs to minor prompt variations through repeated evaluations, where in each evaluation we sample uniformly at random the values of arbitrary factors (e.g., the order of documents). We evaluate different LLMs on SEAM finding that multi-document tasks pose a significant challenge for LLMs, even for state-of-the-art models with 70B parameters. In addition, we show that the stochastic approach uncovers underlying statistical trends which cannot be observed in a static benchmark. We hope that SEAM will spur progress via consistent and meaningful evaluation of multi-document tasks.

Identifying User Goals from UI Trajectories

Autonomous agents that interact with graphical user interfaces (GUIs) hold significant potential for enhancing user experiences. To further improve these experiences, agents need to be personalized and proactive. By effectively comprehending user intentions through their actions and interactions with GUIs, agents will be better positioned to achieve these goals. This paper introduces the task of goal identification from observed UI trajectories, aiming to infer the user's intended task based on their GUI interactions. We propose a novel evaluation metric to assess whether two task descriptions are paraphrases within a specific UI environment. By Leveraging the inverse relation with the UI automation task, we utilized the Android-In-The-Wild and Mind2Web datasets for our experiments. Using our metric and these datasets, we conducted several experiments comparing the performance of humans and state-of-the-art models, specifically GPT-4 and Gemini-1.5 Pro. Our results show that Gemini performs better than GPT but still underperforms compared to humans, indicating significant room for improvement.

Can Few-shot Work in Long-Context? Recycling the Context to Generate Demonstrations

Despite recent advancements in Large Language Models (LLMs), their performance on tasks involving long contexts remains sub-optimal. In-Context Learning (ICL) with few-shot examples may be an appealing solution to enhance LLM performance in this scenario; However, naively adding ICL examples with long context introduces challenges, including substantial token overhead added for each few-shot example and context mismatch between the demonstrations and the target query. In this work, we propose to automatically generate few-shot examples for long context QA tasks by recycling contexts. Specifically, given a long input context (1-3k tokens) and a query, we generate additional query-output pairs from the given context as few-shot examples, while introducing the context only once. This ensures that the demonstrations are leveraging the same context as the target query while only adding a small number of tokens to the prompt. We further enhance each demonstration by instructing the model to explicitly identify the relevant paragraphs before the answer, which improves performance while providing fine-grained attribution to the answer source. We apply our method on multiple LLMs and obtain substantial improvements on various QA datasets with long context, especially when the answer lies within the middle of the context. Surprisingly, despite introducing only single-hop ICL examples, LLMs also successfully generalize to multi-hop long-context QA using our approach.