Towards Better Agents for Multi-Turn User Interaction: The Next User Turn Is More Than Context

User-facing tool agents must coordinate dialogue and tool use as user goals unfold over multiple turns. Yet interactive reinforcement learning typically reduces each rollout to a terminal reward, assigning the same credit to effective elicitation, errors, and later repair. The next user turn is more than context: it also provides noisy, temporally local evidence about the preceding user-to-user segment. We introduce \textbf{F}eedback-\textbf{A}ware \textbf{C}redit \textbf{A}ssignment (\textsc{FACA}), which aligns each reaction with that segment, derives a locally normalized reaction advantage, and adds it to verified terminal outcome advantage without an extra critic or rollout. Against an outcome-only Interactive GRPO control matched in simulator, visible dialogue, initialization, rollout, and optimization, \textsc{FACA} improves the nine-domain $τ$-family average across three independently trained runs by 5.91 and 10.22 percentage points at 8B and 14B, respectively. Gains concentrate in Telecom; at 8B, randomizing reaction polarity removes the Telecom gain. The same ordering holds zero-shot on Pare-Bench and Co-Gym. These results demonstrate that next-turn user reactions provide actionable local credit for improving multi-turn user-interacting agents.

OceanLight: Efficient Global Ocean Forecasting via Geometry-Adaptive Unstructured Mesh Representation

Reliable global ocean forecasting is critical for climate monitoring, marine navigation, and extreme event early warning. Physics-based ocean forecasting models impose prohibitive computational costs, while existing deep learning approaches predominantly rely on structured-grid architectures, incurring unnecessary computation on masked land cells and enforcing uniform resolution across dynamically heterogeneous ocean regions regardless of local flow complexity. Here we present OceanLight, an efficient global ocean forecasting framework innovatively combining geometry-adaptive unstructured mesh tokenization with a graph neural network (GNN) backbone. OceanLight achieves pointwise forecast accuracy and kinetic energy spectral fidelity exceeding both operational numerical analyses and state-of-the-art AI-based models, while surpassing all AI-based ocean models in geostrophic balance consistency. Furthermore, OceanLight demonstrates reliable mesoscale eddy representation, capturing coherent ocean structures beyond pointwise statistical optimization. These capabilities are delivered with a 62% reduction in GPU memory consumption and 70\% reduction in FLOPs relative to structured-grid baselines. Our unstructured mesh representation establishes a generalizable paradigm for scalable data-driven oceanography.

Learning Preference Adaptation for Large Language Model Personalization via Verbal Reinforcement Learning

Natural language user preferences provide an interpretable interface for LLM personalization. However, universal preference summaries often contain information irrelevant to a particular downstream task. Directly supplying the full preference summary therefore wastes context capacity and introduces cross-task distraction, while manually designing task-specific preference views is difficult to scale. In this work, we study \emph{task-specific preference adaptation}: given a universal user preference summary and a downstream task, derive a task-conditioned representation that preserves sufficient decision-relevant evidence while removing redundant context. To this end, we propose \textsc{AlignXada}, a training-free meta-learning framework that induces reusable textual refinement policies for adapting universal preference summaries to task-specific ones. The refinement policy is iteratively optimized by a meta learner through verbal reinforcement learning. Across 13 tasks and three downstream models (39 task--model cells), \textsc{AlignXada} achieves an average gain of 3.82 points, improving 33 cells while retaining only 22.8\% of the original profile tokens and outperforming RAG in 36 cells. An extended faithfulness analysis further shows that the refined profiles remain largely grounded in the source preferences while preserving task-relevant personalization signals, suggesting that profile-side adaptation serves as a practical complement to universal memory construction for lifelong personalized agents.

Diagnosis Before Recovery: Turning Agent Failures into Selective Self-Correction

Self-correction is particularly useful when a failure constrains the next repair. Coding agents benefit from this property because compilers, tests, and execution traces turn many failures into typed recovery signals, but broad language-agent tasks often expose only a coarse task failure. This creates a tension for generic recovery playbooks: they broaden the agent's context precisely when the system needs a narrower repair interface, mixing incompatible signals for invalid actions, missing procedures, and strict-format errors. Our insight is that development-set failures can recover part of the missing diagnostic substrate by deciding which recovery interventions are admissible before test-time correction. We propose DARC, a diagnosis-guided recovery harness that profiles task-family failure modes, prunes mismatched interventions from a shared recovery library, and freezes a verifier-selected success-cost policy for deployment. This causal order makes correction selective: the harness first determines what kind of failure can be repaired, then decides how much recovery evidence to spend. In ALFWorld, AppWorld, and XBRL Finance, the same protocol yields an action-validity harness, a procedural-recovery fallback, and a format-precision retrieval policy; in each evaluated setting it improves average task performance over base agents and broad playbooks while reducing environment steps or retrieval budget. Our experiments show that failures need not trigger uniformly more context: DARC turns self-correction from prompt expansion into recovery-interface design. DARC provides a practical route toward more reliable agents in domains where compiler-like feedback is absent: making failures actionable before making contexts larger.

Self-evolving Agentic Customer Support System at LinkedIn

Enterprise support agents operate in rapidly changing environments where policies, product capabilities, and knowledge bases evolve continuously, making static assistants brittle and costly to maintain. We present LinkedIn's self-evolving agentic support system, which integrates retrieval-augmented generation with evolutionary auto-prompting and a modular, production-aligned evaluation framework to enable safe, continuous improvement without retraining foundation models. The system treats prompts, retrieval, and evaluation as a closed-loop, versioned workflow with operational guardrails. Offline simulations and ablations show clear quality gains over vanilla RAG and baseline agents, including reduced hallucinations and improved response completeness. In a two-week user-randomized A/B test on LinkedIn's production support traffic, the integrated self-evolved workflow increased QA self-serve by 9.0 percentage points, cancellation self-serve by 4.8 points, and routing accuracy by 30.6 points. These results demonstrate a practical path to scalable, self-evolving AI agents in real-world enterprise settings.

TacWAM: Anchor-Guided World Action Model with Mechanics-Aware Tactile Prediction

World Action Models (WAMs) combine future-state prediction with robot action generation, but existing approaches largely rely on visual futures. Visual prediction captures scene structure and object motion, yet provides limited supervision for force, deformation, shear, and slip during contact-rich manipulation. This creates two design requirements: tactile futures should carry meaningful physical information, and they should not become privileged cues for action generation. We present TacWAM, a mechanics-aware tactile WAM that addresses this challenge in three steps. First, a Spatially Aligned Fusion (SAF) Tactile Encoder maps tactile appearance, dense force fields, and deformation flow into a shared latent prediction space, with bilateral force and torque reconstruction preserving global contact information. Second, a tactile history encoder provides temporal context so future tactile prediction reflects how force and deformation change beyond the current tactile observation. Third, Anchor-Guided Tri-Modal (AGT) Attention separates current visual and tactile anchors, future prediction tokens, and action tokens, allowing future tactile states to supervise training without being directly read by the action branch. We evaluate TacWAM on four real-world contact-rich manipulation tasks covering fragile grasping, sustained surface contact, and dynamic in-hand manipulation. TacWAM achieves an average success rate of 75.0%, exceeding the strongest evaluated baseline by 37.5 percentage points. Staged ablations show consistent degradation when tactile history is removed and access to future prediction targets is relaxed. These results indicate that future tactile supervision can improve contact-aware action learning when combined with informative tactile representations and deployment-consistent information constraints.

WorldScape Policy 2.0: Empowering Steerable World Action Modeling with Reasoning-Augmented Memory

World Action Models (WAMs) offer a promising paradigm for robotic manipulation by jointly modeling visual state transitions and robot actions. However, existing WAMs are constrained by limited temporal context, coarse episode-level language supervision, and predominantly text-only conditioning, which hinder task-progress tracking and fine-grained language-video-action grounding while limiting visual-context reasoning and cross-embodiment transfer. In this paper, we introduce WorldScape Policy 2.0, a controllable WAM with reasoning-augmented long short-term memory. Its causal short-term visual memory supplies recent observations as DiT prefill to preserve local interaction dynamics, while its long short-term event memory organizes historical VLM outputs into global-history, local-active, and event-boundary representations for progress-aware retrieval. The retrieved history augments perception and autoregressively generated planning tokens, yielding an implicit subgoal condition for autonomous planning; semantic forcing further transfers event-level instruction semantics into this latent planning pathway. To establish fine-grained multimodal controllability, we construct ManipEvent-5M, an event-grounded embodied pretraining dataset containing nearly 5 million event segments with aligned action trajectories, episode-level task instructions, segment-level subtask captions, goal images, and video demonstrations. These designs provide a unified interface for autonomous planning from high-level instructions and controllable execution from fine-grained text, goal-image, or video-context prompts. Experiments in both simulation and real-world platforms demonstrate superior capabilities in long-horizon autonomous planning, fine-grained instruction following and in-context adaptation.

Scaling Mixture-of-Experts Video Pretraining for Embodied Intelligence

Despite the recent promise in robot control, video generative models suffer from a domain mismatch due to their primary focus on content creation. For example, their design inherently prioritizes visual fidelity and creativity over computational efficiency and physical realism. In this work, we present LingBot-Video, a DiT-based video pretraining paradigm specifically tailored for embodied intelligence. From the architecture perspective, we adopt the Mixture-of-Experts (MoE), instead of dense, framework to achieve a better trade-off between modeling capacity and inference efficiency, and manage to scale it up from scratch. From the data perspective, we construct a data profiling engine that augments standard internet videos with extensive robot-oriented footage, encompassing manipulation, navigation, and egocentric perspectives, to equip the base model with an intrinsic understanding of actions and world dynamics. From the training perspective, we develop a multi-dimensional reward system to enforce the alignment regarding physical rationality and task completion, going beyond standard criteria such as aesthetics, prompt-following, and motion consistency. Comprehensive evaluations validate its performance and efficiency as a video foundation model. We contribute LingBot-Video as the inaugural large-scale, open-source MoE video foundation model to the community, in a pioneering effort to bridge digital creativity and physical actuation.

From Foundation to Application: Improving VLA Models in Practice

Despite recent progress of VLA foundation models, the disparity between laboratory conditions and real-world applications continues to impede their practical implementation. To bridge this gap, we present LingBot-VLA 2.0, which advances LingBot-VLA through improvements in three functional domains. (1) Generalization across tasks and embodiments. Compared to the previous version, we revamp the data processing pipeline and curate around 60,000 hours of data for pretraining, including 50,000 hours of robot trajectories spanning 20 robot configurations and 10,000 hours of egocentric human videos. (2) Expanded action space in addition to dual-arm hardware platforms. In particular, our system accommodates degrees of freedom for the heads, waists, mobile bases, and dexterous hands, thereby empowering the robots to tackle more complex tasks in practical scenarios. (3) Predictive dynamics modeling for improved temporal reasoning. Specifically, we formulate future prediction as a proxy task, facilitated by a video representation model for semantic priors and a depth estimation model for geometric cues. Evaluations on the GM-100 benchmark, conducted in a generalist setting, validate the beneficial impact of these proposed modifications. Furthermore, benefiting from the expanded pretraining data that covers whole-body degrees of freedom, LingBot-VLA-2.0 demonstrates strong cross-embodiment long-horizon mobile manipulation capability across the two robotic platforms.

Worldscape-MoE: A Unified Mixture-of-Experts World Model for Scalable Heterogeneous Action Control

World models are rapidly becoming a core infrastructure for embodied intelligence and interactive agents: they provide controllable simulators in which agents can perceive, act, forecast, and acquire scalable experience. Yet current video generation world models are still organized around isolated control interfaces, such as camera trajectories, robot actions, or hand-joint signals. This fragmentation is increasingly a scaling bottleneck. The central challenge is not the absence of controllable generators, but the lack of a unified and extensible learning framework that can absorb heterogeneous action supervision while preserving a shared model of world dynamics. In this work, we introduce Worldscape-MoE, a Mixture-of-Experts world model built on Diffusion Transformers for scalable heterogeneous action control. Our key observation is that different controls specify different interfaces to the same underlying world: although their representations differ, they constrain shared physical regularities, scene dynamics, and interaction semantics. Worldscape-MoE operationalizes this observation through modality-aware control injection, shared and control-specific experts, and a progressive MoE tuning strategy that supports continual extension to new action modalities. Experiments across locomotion, robotic manipulation, and egocentric hand control show that heterogeneous supervision improves rather than interferes with individual control capabilities. Worldscape-MoE achieves strong results on WorldArena, improves locomotion and hand-control metrics, exhibits robust out-of-distribution generalization, and demonstrates scaling behavior as additional control data and experts are integrated.