Large language models (LLMs) have shown promise for generative and knowledge-intensive tasks including question-answering (QA) tasks. However, the practical deployment still faces challenges, notably the issue of "hallucination", where models generate plausible-sounding but unfaithful or nonsensical information. This issue becomes particularly critical in the medical domain due to the uncommon professional concepts and potential social risks involved. This paper analyses the phenomenon of hallucination in medical generative QA systems using widely adopted LLMs and datasets. Our investigation centers on the identification and comprehension of common problematic answers, with a specific emphasis on hallucination. To tackle this challenge, we present an interactive self-reflection methodology that incorporates knowledge acquisition and answer generation. Through this feedback process, our approach steadily enhances the factuality, consistency, and entailment of the generated answers. Consequently, we harness the interactivity and multitasking ability of LLMs and produce progressively more precise and accurate answers. Experimental results on both automatic and human evaluation demonstrate the superiority of our approach in hallucination reduction compared to baselines.
Object hallucination poses a significant challenge in vision-language (VL) models, often leading to the generation of nonsensical or unfaithful responses with non-existent objects. However, the absence of a general measurement for evaluating object hallucination in VL models has hindered our understanding and ability to mitigate this issue. In this work, we present NOPE (Negative Object Presence Evaluation), a novel benchmark designed to assess object hallucination in VL models through visual question answering (VQA). We propose a cost-effective and scalable approach utilizing large language models to generate 29.5k synthetic negative pronoun (NegP) data of high quality for NOPE. We extensively investigate the performance of 10 state-of-the-art VL models in discerning the non-existence of objects in visual questions, where the ground truth answers are denoted as NegP (e.g., "none"). Additionally, we evaluate their standard performance on visual questions on 9 other VQA datasets. Through our experiments, we demonstrate that no VL model is immune to the vulnerability of object hallucination, as all models achieve accuracy below 10\% on NegP. Furthermore, we uncover that lexically diverse visual questions, question types with large scopes, and scene-relevant objects capitalize the risk of object hallucination in VL models.
In recent years, the rapid advancement of machine learning (ML) models, particularly transformer-based pre-trained models, has revolutionized Natural Language Processing (NLP) and Computer Vision (CV) fields. However, researchers have discovered that these models can inadvertently capture and reinforce social biases present in their training datasets, leading to potential social harms, such as uneven resource allocation and unfair representation of specific social groups. Addressing these biases and ensuring fairness in artificial intelligence (AI) systems has become a critical concern in the ML community. The recent introduction of pre-trained vision-and-language (VL) models in the emerging multimodal field demands attention to the potential social biases present in these models as well. Although VL models are susceptible to social bias, there is a limited understanding compared to the extensive discussions on bias in NLP and CV. This survey aims to provide researchers with a high-level insight into the similarities and differences of social bias studies in pre-trained models across NLP, CV, and VL. By examining these perspectives, the survey aims to offer valuable guidelines on how to approach and mitigate social bias in both unimodal and multimodal settings. The findings and recommendations presented here can benefit the ML community, fostering the development of fairer and non-biased AI models in various applications and research endeavors.
Democratizing access to natural language processing (NLP) technology is crucial, especially for underrepresented and extremely low-resource languages. Previous research has focused on developing labeled and unlabeled corpora for these languages through online scraping and document translation. While these methods have proven effective and cost-efficient, we have identified limitations in the resulting corpora, including a lack of lexical diversity and cultural relevance to local communities. To address this gap, we conduct a case study on Indonesian local languages. We compare the effectiveness of online scraping, human translation, and paragraph writing by native speakers in constructing datasets. Our findings demonstrate that datasets generated through paragraph writing by native speakers exhibit superior quality in terms of lexical diversity and cultural content. In addition, we present the \datasetname{} benchmark, encompassing 12 underrepresented and extremely low-resource languages spoken by millions of individuals in Indonesia. Our empirical experiment results using existing multilingual large language models conclude the need to extend these models to more underrepresented languages. We release the NusaWrites dataset at https://github.com/IndoNLP/nusa-writes.
Grounding dialogue response generation on external knowledge is proposed to produce informative and engaging responses. However, current knowledge-grounded dialogue (KGD) systems often fail to align the generated responses with human-preferred qualities due to several issues like hallucination and the lack of coherence. Upon analyzing multiple language model generations, we observe the presence of alternative generated responses within a single decoding process. These alternative responses are more faithful and exhibit a comparable or higher level of relevance to prior conversational turns compared to the optimal responses prioritized by the decoding processes. To address these challenges and driven by these observations, we propose Polished \& Informed Candidate Scoring (PICK), a generation re-scoring framework that empowers models to generate faithful and relevant responses without requiring additional labeled data or model tuning. Through comprehensive automatic and human evaluations, we demonstrate the effectiveness of PICK in generating responses that are more faithful while keeping them relevant to the dialogue history. Furthermore, PICK consistently improves the system's performance with both oracle and retrieved knowledge in all decoding strategies. We provide the detailed implementation in https://github.com/bryanwilie/pick .
Query-Focused Meeting Summarization (QFMS) aims to generate a summary of a given meeting transcript conditioned upon a query. The main challenges for QFMS are the long input text length and sparse query-relevant information in the meeting transcript. In this paper, we propose a knowledge-enhanced two-stage framework called Knowledge-Aware Summarizer (KAS) to tackle the challenges. In the first stage, we introduce knowledge-aware scores to improve the query-relevant segment extraction. In the second stage, we incorporate query-relevant knowledge in the summary generation. Experimental results on the QMSum dataset show that our approach achieves state-of-the-art performance. Further analysis proves the competency of our methods in generating relevant and faithful summaries.
Speech emotion recognition plays a crucial role in human-computer interactions. However, most speech emotion recognition research is biased toward English-speaking adults, which hinders its applicability to other demographic groups in different languages and age groups. In this work, we analyze the transferability of emotion recognition across three different languages--English, Mandarin Chinese, and Cantonese; and 2 different age groups--adults and the elderly. To conduct the experiment, we develop an English-Mandarin speech emotion benchmark for adults and the elderly, BiMotion, and a Cantonese speech emotion dataset, YueMotion. This study concludes that different language and age groups require specific speech features, thus making cross-lingual inference an unsuitable method. However, cross-group data augmentation is still beneficial to regularize the model, with linguistic distance being a significant influence on cross-lingual transferability. We release publicly release our code at https://github.com/HLTCHKUST/elderly_ser.
The challenge of fairness arises when Automatic Speech Recognition (ASR) systems do not perform equally well for all sub-groups of the population. In the past few years there have been many improvements in overall speech recognition quality, but without any particular focus on advancing Equality and Equity for all user groups for whom systems do not perform well. ASR fairness is therefore also a robustness issue. Meanwhile, data privacy also takes priority in production systems. In this paper, we present a privacy preserving approach to improve fairness and robustness of end-to-end ASR without using metadata, zip codes, or even speaker or utterance embeddings directly in training. We extract utterance level embeddings using a speaker ID model trained on a public dataset, which we then use in an unsupervised fashion to create acoustic clusters. We use cluster IDs instead of speaker utterance embeddings as extra features during model training, which shows improvements for all demographic groups and in particular for different accents.
The capability to generate responses with diversity and faithfulness using factual knowledge is paramount for creating a human-like, trustworthy dialogue system. Common strategies either adopt a two-step paradigm, which optimizes knowledge selection and response generation separately, and may overlook the inherent correlation between these two tasks, or leverage conditional variational method to jointly optimize knowledge selection and response generation by employing an inference network. In this paper, we present an end-to-end learning framework, termed Sequential Posterior Inference (SPI), capable of selecting knowledge and generating dialogues by approximately sampling from the posterior distribution. Unlike other methods, SPI does not require the inference network or assume a simple geometry of the posterior distribution. This straightforward and intuitive inference procedure of SPI directly queries the response generation model, allowing for accurate knowledge selection and generation of faithful responses. In addition to modeling contributions, our experimental results on two common dialogue datasets (Wizard of Wikipedia and Holl-E) demonstrate that SPI outperforms previous strong baselines according to both automatic and human evaluation metrics.
Instruction-tuned large language models (LLMs) have shown remarkable generalization capability over multiple tasks in multiple languages. Nevertheless, their generalization towards different languages varies especially to underrepresented languages or even to unseen languages. Prior works on adapting new languages to LLMs find that naively adapting new languages to instruction-tuned LLMs will result in catastrophic forgetting, which in turn causes the loss of multitasking ability in these LLMs. To tackle this, we propose the Instruct-Align a.k.a (IA)$^1$ framework, which enables instruction-tuned LLMs to learn cross-lingual alignment between unseen and previously learned languages via alignment-based cross-lingual instruction-tuning. Our preliminary result on BLOOMZ-560M shows that (IA)$^1$ is able to learn a new language effectively with only a limited amount of parallel data and at the same time prevent catastrophic forgetting by applying continual instruction-tuning through experience replay. Our work contributes to the progression of language adaptation methods for instruction-tuned LLMs and opens up the possibility of adapting underrepresented low-resource languages into existing instruction-tuned LLMs. Our code will be publicly released upon acceptance.