IndoRobusta: Towards Robustness Against Diverse Code-Mixed Indonesian Local Languages

Significant progress has been made on Indonesian NLP. Nevertheless, exploration of the code-mixing phenomenon in Indonesian is limited, despite many languages being frequently mixed with Indonesian in daily conversation. In this work, we explore code-mixing in Indonesian with four embedded languages, i.e., English, Sundanese, Javanese, and Malay; and introduce IndoRobusta, a framework to evaluate and improve the code-mixing robustness. Our analysis shows that the pre-training corpus bias affects the model's ability to better handle Indonesian-English code-mixing when compared to other local languages, despite having higher language diversity.

Mitigating Framing Bias with Polarity Minimization Loss

Framing bias plays a significant role in exacerbating political polarization by distorting the perception of actual events. Media outlets with divergent political stances often use polarized language in their reporting of the same event. We propose a new loss function that encourages the model to minimize the polarity difference between the polarized input articles to reduce framing bias. Specifically, our loss is designed to jointly optimize the model to map polarity ends bidirectionally. Our experimental results demonstrate that incorporating the proposed polarity minimization loss leads to a substantial reduction in framing bias when compared to a BART-based multi-document summarization model. Notably, we find that the effectiveness of this approach is most pronounced when the model is trained to minimize the polarity loss associated with informational framing bias (i.e., skewed selection of information to report).

Contrastive Learning for Inference in Dialogue

Inference, especially those derived from inductive processes, is a crucial component in our conversation to complement the information implicitly or explicitly conveyed by a speaker. While recent large language models show remarkable advances in inference tasks, their performance in inductive reasoning, where not all information is present in the context, is far behind deductive reasoning. In this paper, we analyze the behavior of the models based on the task difficulty defined by the semantic information gap -- which distinguishes inductive and deductive reasoning (Johnson-Laird, 1988, 1993). Our analysis reveals that the disparity in information between dialogue contexts and desired inferences poses a significant challenge to the inductive inference process. To mitigate this information gap, we investigate a contrastive learning approach by feeding negative samples. Our experiments suggest negative samples help models understand what is wrong and improve their inference generations.

InstructTODS: Large Language Models for End-to-End Task-Oriented Dialogue Systems

Large language models (LLMs) have been used for diverse tasks in natural language processing (NLP), yet remain under-explored for task-oriented dialogue systems (TODS), especially for end-to-end TODS. We present InstructTODS, a novel off-the-shelf framework for zero-shot end-to-end task-oriented dialogue systems that can adapt to diverse domains without fine-tuning. By leveraging LLMs, InstructTODS generates a proxy belief state that seamlessly translates user intentions into dynamic queries for efficient interaction with any KB. Our extensive experiments demonstrate that InstructTODS achieves comparable performance to fully fine-tuned TODS in guiding dialogues to successful completion without prior knowledge or task-specific data. Furthermore, a rigorous human evaluation of end-to-end TODS shows that InstructTODS produces dialogue responses that notably outperform both the gold responses and the state-of-the-art TODS in terms of helpfulness, informativeness, and humanness. Moreover, the effectiveness of LLMs in TODS is further supported by our comprehensive evaluations on TODS subtasks: dialogue state tracking, intent classification, and response generation. Code and implementations could be found here https://github.com/WillyHC22/InstructTODS/

Towards Mitigating Hallucination in Large Language Models via Self-Reflection

Large language models (LLMs) have shown promise for generative and knowledge-intensive tasks including question-answering (QA) tasks. However, the practical deployment still faces challenges, notably the issue of "hallucination", where models generate plausible-sounding but unfaithful or nonsensical information. This issue becomes particularly critical in the medical domain due to the uncommon professional concepts and potential social risks involved. This paper analyses the phenomenon of hallucination in medical generative QA systems using widely adopted LLMs and datasets. Our investigation centers on the identification and comprehension of common problematic answers, with a specific emphasis on hallucination. To tackle this challenge, we present an interactive self-reflection methodology that incorporates knowledge acquisition and answer generation. Through this feedback process, our approach steadily enhances the factuality, consistency, and entailment of the generated answers. Consequently, we harness the interactivity and multitasking ability of LLMs and produce progressively more precise and accurate answers. Experimental results on both automatic and human evaluation demonstrate the superiority of our approach in hallucination reduction compared to baselines.

Negative Object Presence Evaluation (NOPE) to Measure Object Hallucination in Vision-Language Models

Object hallucination poses a significant challenge in vision-language (VL) models, often leading to the generation of nonsensical or unfaithful responses with non-existent objects. However, the absence of a general measurement for evaluating object hallucination in VL models has hindered our understanding and ability to mitigate this issue. In this work, we present NOPE (Negative Object Presence Evaluation), a novel benchmark designed to assess object hallucination in VL models through visual question answering (VQA). We propose a cost-effective and scalable approach utilizing large language models to generate 29.5k synthetic negative pronoun (NegP) data of high quality for NOPE. We extensively investigate the performance of 10 state-of-the-art VL models in discerning the non-existence of objects in visual questions, where the ground truth answers are denoted as NegP (e.g., "none"). Additionally, we evaluate their standard performance on visual questions on 9 other VQA datasets. Through our experiments, we demonstrate that no VL model is immune to the vulnerability of object hallucination, as all models achieve accuracy below 10\% on NegP. Furthermore, we uncover that lexically diverse visual questions, question types with large scopes, and scene-relevant objects capitalize the risk of object hallucination in VL models.

Survey of Social Bias in Vision-Language Models

In recent years, the rapid advancement of machine learning (ML) models, particularly transformer-based pre-trained models, has revolutionized Natural Language Processing (NLP) and Computer Vision (CV) fields. However, researchers have discovered that these models can inadvertently capture and reinforce social biases present in their training datasets, leading to potential social harms, such as uneven resource allocation and unfair representation of specific social groups. Addressing these biases and ensuring fairness in artificial intelligence (AI) systems has become a critical concern in the ML community. The recent introduction of pre-trained vision-and-language (VL) models in the emerging multimodal field demands attention to the potential social biases present in these models as well. Although VL models are susceptible to social bias, there is a limited understanding compared to the extensive discussions on bias in NLP and CV. This survey aims to provide researchers with a high-level insight into the similarities and differences of social bias studies in pre-trained models across NLP, CV, and VL. By examining these perspectives, the survey aims to offer valuable guidelines on how to approach and mitigate social bias in both unimodal and multimodal settings. The findings and recommendations presented here can benefit the ML community, fostering the development of fairer and non-biased AI models in various applications and research endeavors.

NusaWrites: Constructing High-Quality Corpora for Underrepresented and Extremely Low-Resource Languages

Democratizing access to natural language processing (NLP) technology is crucial, especially for underrepresented and extremely low-resource languages. Previous research has focused on developing labeled and unlabeled corpora for these languages through online scraping and document translation. While these methods have proven effective and cost-efficient, we have identified limitations in the resulting corpora, including a lack of lexical diversity and cultural relevance to local communities. To address this gap, we conduct a case study on Indonesian local languages. We compare the effectiveness of online scraping, human translation, and paragraph writing by native speakers in constructing datasets. Our findings demonstrate that datasets generated through paragraph writing by native speakers exhibit superior quality in terms of lexical diversity and cultural content. In addition, we present the \datasetname{} benchmark, encompassing 12 underrepresented and extremely low-resource languages spoken by millions of individuals in Indonesia. Our empirical experiment results using existing multilingual large language models conclude the need to extend these models to more underrepresented languages. We release the NusaWrites dataset at https://github.com/IndoNLP/nusa-writes.

PICK: Polished & Informed Candidate Scoring for Knowledge-Grounded Dialogue Systems

Grounding dialogue response generation on external knowledge is proposed to produce informative and engaging responses. However, current knowledge-grounded dialogue (KGD) systems often fail to align the generated responses with human-preferred qualities due to several issues like hallucination and the lack of coherence. Upon analyzing multiple language model generations, we observe the presence of alternative generated responses within a single decoding process. These alternative responses are more faithful and exhibit a comparable or higher level of relevance to prior conversational turns compared to the optimal responses prioritized by the decoding processes. To address these challenges and driven by these observations, we propose Polished \& Informed Candidate Scoring (PICK), a generation re-scoring framework that empowers models to generate faithful and relevant responses without requiring additional labeled data or model tuning. Through comprehensive automatic and human evaluations, we demonstrate the effectiveness of PICK in generating responses that are more faithful while keeping them relevant to the dialogue history. Furthermore, PICK consistently improves the system's performance with both oracle and retrieved knowledge in all decoding strategies. We provide the detailed implementation in https://github.com/bryanwilie/pick .

Improving Query-Focused Meeting Summarization with Query-Relevant Knowledge

Query-Focused Meeting Summarization (QFMS) aims to generate a summary of a given meeting transcript conditioned upon a query. The main challenges for QFMS are the long input text length and sparse query-relevant information in the meeting transcript. In this paper, we propose a knowledge-enhanced two-stage framework called Knowledge-Aware Summarizer (KAS) to tackle the challenges. In the first stage, we introduce knowledge-aware scores to improve the query-relevant segment extraction. In the second stage, we incorporate query-relevant knowledge in the summary generation. Experimental results on the QMSum dataset show that our approach achieves state-of-the-art performance. Further analysis proves the competency of our methods in generating relevant and faithful summaries.