LLM Internal States Reveal Hallucination Risk Faced With a Query

The hallucination problem of Large Language Models (LLMs) significantly limits their reliability and trustworthiness. Humans have a self-awareness process that allows us to recognize what we don't know when faced with queries. Inspired by this, our paper investigates whether LLMs can estimate their own hallucination risk before response generation. We analyze the internal mechanisms of LLMs broadly both in terms of training data sources and across 15 diverse Natural Language Generation (NLG) tasks, spanning over 700 datasets. Our empirical analysis reveals two key insights: (1) LLM internal states indicate whether they have seen the query in training data or not; and (2) LLM internal states show they are likely to hallucinate or not regarding the query. Our study explores particular neurons, activation layers, and tokens that play a crucial role in the LLM perception of uncertainty and hallucination risk. By a probing estimator, we leverage LLM self-assessment, achieving an average hallucination estimation accuracy of 84.32\% at run time.

Belief Revision: The Adaptability of Large Language Models Reasoning

The capability to reason from text is crucial for real-world NLP applications. Real-world scenarios often involve incomplete or evolving data. In response, individuals update their beliefs and understandings accordingly. However, most existing evaluations assume that language models (LMs) operate with consistent information. We introduce Belief-R, a new dataset designed to test LMs' belief revision ability when presented with new evidence. Inspired by how humans suppress prior inferences, this task assesses LMs within the newly proposed delta reasoning ($\Delta R$) framework. Belief-R features sequences of premises designed to simulate scenarios where additional information could necessitate prior conclusions drawn by LMs. We evaluate $\sim$30 LMs across diverse prompting strategies and found that LMs generally struggle to appropriately revise their beliefs in response to new information. Further, models adept at updating often underperformed in scenarios without necessary updates, highlighting a critical trade-off. These insights underscore the importance of improving LMs' adaptiveness to changing information, a step toward more reliable AI systems.

High-Dimension Human Value Representation in Large Language Models

The widespread application of Large Language Models (LLMs) across various tasks and fields has necessitated the alignment of these models with human values and preferences. Given various approaches of human value alignment, ranging from Reinforcement Learning with Human Feedback (RLHF), to constitutional learning, etc. there is an urgent need to understand the scope and nature of human values injected into these models before their release. There is also a need for model alignment without a costly large scale human annotation effort. We propose UniVaR, a high-dimensional representation of human value distributions in LLMs, orthogonal to model architecture and training data. Trained from the value-relevant output of eight multilingual LLMs and tested on the output from four multilingual LLMs, namely LlaMA2, ChatGPT, JAIS and Yi, we show that UniVaR is a powerful tool to compare the distribution of human values embedded in different LLMs with different langauge sources. Through UniVaR, we explore how different LLMs prioritize various values in different languages and cultures, shedding light on the complex interplay between human values and language modeling.

Cendol: Open Instruction-tuned Generative Large Language Models for Indonesian Languages

Large language models (LLMs) show remarkable human-like capability in various domains and languages. However, a notable quality gap arises in low-resource languages, e.g., Indonesian indigenous languages, rendering them ineffective and inefficient in such linguistic contexts. To bridge this quality gap, we introduce Cendol, a collection of Indonesian LLMs encompassing both decoder-only and encoder-decoder architectures across a range of model sizes. We highlight Cendol's effectiveness across a diverse array of tasks, attaining 20% improvement, and demonstrate its capability to generalize to unseen tasks and indigenous languages of Indonesia. Furthermore, Cendol models showcase improved human favorability despite their limitations in capturing indigenous knowledge and cultural values in Indonesia. In addition, we discuss the shortcomings of parameter-efficient tunings, such as LoRA, for language adaptation. Alternatively, we propose the usage of vocabulary adaptation to enhance efficiency. Lastly, we evaluate the safety of Cendol and showcase that safety in pre-training in one language such as English is transferable to low-resource languages, such as Indonesian, even without RLHF and safety fine-tuning.

Contrastive Learning for Inference in Dialogue

Inference, especially those derived from inductive processes, is a crucial component in our conversation to complement the information implicitly or explicitly conveyed by a speaker. While recent large language models show remarkable advances in inference tasks, their performance in inductive reasoning, where not all information is present in the context, is far behind deductive reasoning. In this paper, we analyze the behavior of the models based on the task difficulty defined by the semantic information gap -- which distinguishes inductive and deductive reasoning (Johnson-Laird, 1988, 1993). Our analysis reveals that the disparity in information between dialogue contexts and desired inferences poses a significant challenge to the inductive inference process. To mitigate this information gap, we investigate a contrastive learning approach by feeding negative samples. Our experiments suggest negative samples help models understand what is wrong and improve their inference generations.

InstructTODS: Large Language Models for End-to-End Task-Oriented Dialogue Systems

Large language models (LLMs) have been used for diverse tasks in natural language processing (NLP), yet remain under-explored for task-oriented dialogue systems (TODS), especially for end-to-end TODS. We present InstructTODS, a novel off-the-shelf framework for zero-shot end-to-end task-oriented dialogue systems that can adapt to diverse domains without fine-tuning. By leveraging LLMs, InstructTODS generates a proxy belief state that seamlessly translates user intentions into dynamic queries for efficient interaction with any KB. Our extensive experiments demonstrate that InstructTODS achieves comparable performance to fully fine-tuned TODS in guiding dialogues to successful completion without prior knowledge or task-specific data. Furthermore, a rigorous human evaluation of end-to-end TODS shows that InstructTODS produces dialogue responses that notably outperform both the gold responses and the state-of-the-art TODS in terms of helpfulness, informativeness, and humanness. Moreover, the effectiveness of LLMs in TODS is further supported by our comprehensive evaluations on TODS subtasks: dialogue state tracking, intent classification, and response generation. Code and implementations could be found here https://github.com/WillyHC22/InstructTODS/

NusaWrites: Constructing High-Quality Corpora for Underrepresented and Extremely Low-Resource Languages

Democratizing access to natural language processing (NLP) technology is crucial, especially for underrepresented and extremely low-resource languages. Previous research has focused on developing labeled and unlabeled corpora for these languages through online scraping and document translation. While these methods have proven effective and cost-efficient, we have identified limitations in the resulting corpora, including a lack of lexical diversity and cultural relevance to local communities. To address this gap, we conduct a case study on Indonesian local languages. We compare the effectiveness of online scraping, human translation, and paragraph writing by native speakers in constructing datasets. Our findings demonstrate that datasets generated through paragraph writing by native speakers exhibit superior quality in terms of lexical diversity and cultural content. In addition, we present the \datasetname{} benchmark, encompassing 12 underrepresented and extremely low-resource languages spoken by millions of individuals in Indonesia. Our empirical experiment results using existing multilingual large language models conclude the need to extend these models to more underrepresented languages. We release the NusaWrites dataset at https://github.com/IndoNLP/nusa-writes.

PICK: Polished & Informed Candidate Scoring for Knowledge-Grounded Dialogue Systems

Grounding dialogue response generation on external knowledge is proposed to produce informative and engaging responses. However, current knowledge-grounded dialogue (KGD) systems often fail to align the generated responses with human-preferred qualities due to several issues like hallucination and the lack of coherence. Upon analyzing multiple language model generations, we observe the presence of alternative generated responses within a single decoding process. These alternative responses are more faithful and exhibit a comparable or higher level of relevance to prior conversational turns compared to the optimal responses prioritized by the decoding processes. To address these challenges and driven by these observations, we propose Polished \& Informed Candidate Scoring (PICK), a generation re-scoring framework that empowers models to generate faithful and relevant responses without requiring additional labeled data or model tuning. Through comprehensive automatic and human evaluations, we demonstrate the effectiveness of PICK in generating responses that are more faithful while keeping them relevant to the dialogue history. Furthermore, PICK consistently improves the system's performance with both oracle and retrieved knowledge in all decoding strategies. We provide the detailed implementation in https://github.com/bryanwilie/pick .

A Multitask, Multilingual, Multimodal Evaluation of ChatGPT on Reasoning, Hallucination, and Interactivity

This paper proposes a framework for quantitatively evaluating interactive LLMs such as ChatGPT using publicly available data sets. We carry out an extensive technical evaluation of ChatGPT using 23 data sets covering 8 different common NLP application tasks. We evaluate the multitask, multilingual and multi-modal aspects of ChatGPT based on these data sets and a newly designed multimodal dataset. We find that ChatGPT outperforms LLMs with zero-shot learning on most tasks and even outperforms fine-tuned models on some tasks. We find that it is better at understanding non-Latin script languages than generating them. It is able to generate multimodal content from textual prompts, via an intermediate code generation step. Moreover, we find that ChatGPT is 63.41% accurate on average in 10 different reasoning categories under logical reasoning, non-textual reasoning, and commonsense reasoning, hence making it an unreliable reasoner. It is, for example, better at deductive than inductive reasoning. ChatGPT suffers from hallucination problems like other LLMs and it generates more extrinsic hallucinations from its parametric memory as it does not have access to an external knowledge base. Finally, the interactive feature of ChatGPT enables human collaboration with the underlying LLM to improve its performance, i.e, 8% ROUGE-1 on summarization and 2% ChrF++ on machine translation, in a multi-turn "prompt engineering" fashion. We also release codebase for evaluation set extraction.

NusaCrowd: Open Source Initiative for Indonesian NLP Resources

We present NusaCrowd, a collaborative initiative to collect and unite existing resources for Indonesian languages, including opening access to previously non-public resources. Through this initiative, we have has brought together 137 datasets and 117 standardized data loaders. The quality of the datasets has been assessed manually and automatically, and their effectiveness has been demonstrated in multiple experiments. NusaCrowd's data collection enables the creation of the first zero-shot benchmarks for natural language understanding and generation in Indonesian and its local languages. Furthermore, NusaCrowd brings the creation of the first multilingual automatic speech recognition benchmark in Indonesian and its local languages. Our work is intended to help advance natural language processing research in under-represented languages.