Words Like Knives: Backstory-Personalized Modeling and Detection of Violent Communication

Conversational breakdowns in close relationships are deeply shaped by personal histories and emotional context, yet most NLP research treats conflict detection as a general task, overlooking the relational dynamics that influence how messages are perceived. In this work, we leverage nonviolent communication (NVC) theory to evaluate LLMs in detecting conversational breakdowns and assessing how relationship backstory influences both human and model perception of conflicts. Given the sensitivity and scarcity of real-world datasets featuring conflict between familiar social partners with rich personal backstories, we contribute the PersonaConflicts Corpus, a dataset of N=5,772 naturalistic simulated dialogues spanning diverse conflict scenarios between friends, family members, and romantic partners. Through a controlled human study, we annotate a subset of dialogues and obtain fine-grained labels of communication breakdown types on individual turns, and assess the impact of backstory on human and model perception of conflict in conversation. We find that the polarity of relationship backstories significantly shifted human perception of communication breakdowns and impressions of the social partners, yet models struggle to meaningfully leverage those backstories in the detection task. Additionally, we find that models consistently overestimate how positively a message will make a listener feel. Our findings underscore the critical role of personalization to relationship contexts in enabling LLMs to serve as effective mediators in human communication for authentic connection.

Breaking mBad! Supervised Fine-tuning for Cross-Lingual Detoxification

As large language models (LLMs) become increasingly prevalent in global applications, ensuring that they are toxicity-free across diverse linguistic contexts remains a critical challenge. We explore "Cross-lingual Detoxification", a cross-lingual paradigm that mitigates toxicity, enabling detoxification capabilities to transfer between high and low-resource languages across different script families. We analyze cross-lingual detoxification's effectiveness through 504 extensive settings to evaluate toxicity reduction in cross-distribution settings with limited data and investigate how mitigation impacts model performance on non-toxic tasks, revealing trade-offs between safety and knowledge preservation. Our code and dataset are publicly available at https://github.com/himanshubeniwal/Breaking-mBad.

SOTOPIA-S4: a user-friendly system for flexible, customizable, and large-scale social simulation

Social simulation through large language model (LLM) agents is a promising approach to explore and validate hypotheses related to social science questions and LLM agents behavior. We present SOTOPIA-S4, a fast, flexible, and scalable social simulation system that addresses the technical barriers of current frameworks while enabling practitioners to generate multi-turn and multi-party LLM-based interactions with customizable evaluation metrics for hypothesis testing. SOTOPIA-S4 comes as a pip package that contains a simulation engine, an API server with flexible RESTful APIs for simulation management, and a web interface that enables both technical and non-technical users to design, run, and analyze simulations without programming. We demonstrate the usefulness of SOTOPIA-S4 with two use cases involving dyadic hiring negotiation and multi-party planning scenarios.

Rethinking Theory of Mind Benchmarks for LLMs: Towards A User-Centered Perspective

The last couple of years have witnessed emerging research that appropriates Theory-of-Mind (ToM) tasks designed for humans to benchmark LLM's ToM capabilities as an indication of LLM's social intelligence. However, this approach has a number of limitations. Drawing on existing psychology and AI literature, we summarize the theoretical, methodological, and evaluation limitations by pointing out that certain issues are inherently present in the original ToM tasks used to evaluate human's ToM, which continues to persist and exacerbated when appropriated to benchmark LLM's ToM. Taking a human-computer interaction (HCI) perspective, these limitations prompt us to rethink the definition and criteria of ToM in ToM benchmarks in a more dynamic, interactional approach that accounts for user preferences, needs, and experiences with LLMs in such evaluations. We conclude by outlining potential opportunities and challenges towards this direction.

Out of Style: RAG's Fragility to Linguistic Variation

Despite the impressive performance of Retrieval-augmented Generation (RAG) systems across various NLP benchmarks, their robustness in handling real-world user-LLM interaction queries remains largely underexplored. This presents a critical gap for practical deployment, where user queries exhibit greater linguistic variations and can trigger cascading errors across interdependent RAG components. In this work, we systematically analyze how varying four linguistic dimensions (formality, readability, politeness, and grammatical correctness) impact RAG performance. We evaluate two retrieval models and nine LLMs, ranging from 3 to 72 billion parameters, across four information-seeking Question Answering (QA) datasets. Our results reveal that linguistic reformulations significantly impact both retrieval and generation stages, leading to a relative performance drop of up to 40.41% in Recall@5 scores for less formal queries and 38.86% in answer match scores for queries containing grammatical errors. Notably, RAG systems exhibit greater sensitivity to such variations compared to LLM-only generations, highlighting their vulnerability to error propagation due to linguistic shifts. These findings highlight the need for improved robustness techniques to enhance reliability in diverse user interactions.

PolyGuard: A Multilingual Safety Moderation Tool for 17 Languages

Truly multilingual safety moderation efforts for Large Language Models (LLMs) have been hindered by a narrow focus on a small set of languages (e.g., English, Chinese) as well as a limited scope of safety definition, resulting in significant gaps in moderation capabilities. To bridge these gaps, we release POLYGUARD, a new state-of-the-art multilingual safety model for safeguarding LLM generations, and the corresponding training and evaluation datasets. POLYGUARD is trained on POLYGUARDMIX, the largest multilingual safety training corpus to date containing 1.91M samples across 17 languages (e.g., Chinese, Czech, English, Hindi). We also introduce POLYGUARDPROMPTS, a high quality multilingual benchmark with 29K samples for the evaluation of safety guardrails. Created by combining naturally occurring multilingual human-LLM interactions and human-verified machine translations of an English-only safety dataset (WildGuardMix; Han et al., 2024), our datasets contain prompt-output pairs with labels of prompt harmfulness, response harmfulness, and response refusal. Through extensive evaluations across multiple safety and toxicity benchmarks, we demonstrate that POLYGUARD outperforms existing state-of-the-art open-weight and commercial safety classifiers by 5.5%. Our contributions advance efforts toward safer multilingual LLMs for all global users.

Un-Straightening Generative AI: How Queer Artists Surface and Challenge the Normativity of Generative AI Models

Queer people are often discussed as targets of bias, harm, or discrimination in research on generative AI. However, the specific ways that queer people engage with generative AI, and thus possible uses that support queer people, have yet to be explored. We conducted a workshop study with 13 queer artists, during which we gave participants access to GPT-4 and DALL-E 3 and facilitated group sensemaking activities. We found our participants struggled to use these models due to various normative values embedded in their designs, such as hyper-positivity and anti-sexuality. We describe various strategies our participants developed to overcome these models' limitations and how, nevertheless, our participants found value in these highly-normative technologies. Drawing on queer feminist theory, we discuss implications for the conceptualization of "state-of-the-art" models and consider how FAccT researchers might support queer alternatives.

Disparities in LLM Reasoning Accuracy and Explanations: A Case Study on African American English

Large Language Models (LLMs) have demonstrated remarkable capabilities in reasoning tasks, leading to their widespread deployment. However, recent studies have highlighted concerning biases in these models, particularly in their handling of dialectal variations like African American English (AAE). In this work, we systematically investigate dialectal disparities in LLM reasoning tasks. We develop an experimental framework comparing LLM performance given Standard American English (SAE) and AAE prompts, combining LLM-based dialect conversion with established linguistic analyses. We find that LLMs consistently produce less accurate responses and simpler reasoning chains and explanations for AAE inputs compared to equivalent SAE questions, with disparities most pronounced in social science and humanities domains. These findings highlight systematic differences in how LLMs process and reason about different language varieties, raising important questions about the development and deployment of these systems in our multilingual and multidialectal world. Our code repository is publicly available at https://github.com/Runtaozhou/dialect_bias_eval.

Mind the Gesture: Evaluating AI Sensitivity to Culturally Offensive Non-Verbal Gestures

Gestures are an integral part of non-verbal communication, with meanings that vary across cultures, and misinterpretations that can have serious social and diplomatic consequences. As AI systems become more integrated into global applications, ensuring they do not inadvertently perpetuate cultural offenses is critical. To this end, we introduce Multi-Cultural Set of Inappropriate Gestures and Nonverbal Signs (MC-SIGNS), a dataset of 288 gesture-country pairs annotated for offensiveness, cultural significance, and contextual factors across 25 gestures and 85 countries. Through systematic evaluation using MC-SIGNS, we uncover critical limitations: text-to-image (T2I) systems exhibit strong US-centric biases, performing better at detecting offensive gestures in US contexts than in non-US ones; large language models (LLMs) tend to over-flag gestures as offensive; and vision-language models (VLMs) default to US-based interpretations when responding to universal concepts like wishing someone luck, frequently suggesting culturally inappropriate gestures. These findings highlight the urgent need for culturally-aware AI safety mechanisms to ensure equitable global deployment of AI technologies.

Mitigating Bias in RAG: Controlling the Embedder

In retrieval augmented generation (RAG) systems, each individual component -- the LLM, embedder, and corpus -- could introduce biases in the form of skews towards outputting certain perspectives or identities. In this work, we study the conflict between biases of each component and their relationship to the overall bias of the RAG system, which we call bias conflict. Examining both gender and political biases as case studies, we show that bias conflict can be characterized through a linear relationship among components despite its complexity in 6 different LLMs. Through comprehensive fine-tuning experiments creating 120 differently biased embedders, we demonstrate how to control bias while maintaining utility and reveal the importance of reverse-biasing the embedder to mitigate bias in the overall system. Additionally, we find that LLMs and tasks exhibit varying sensitivities to the embedder bias, a crucial factor to consider for debiasing. Our results underscore that a fair RAG system can be better achieved by carefully controlling the bias of the embedder rather than increasing its fairness.