Abstract:Machine translation (MT) has become indispensable for cross-border communication in globalized industries like e-commerce, finance, and legal services, with recent advancements in large language models (LLMs) significantly enhancing translation quality. However, applying general-purpose MT models to industrial scenarios reveals critical limitations due to domain-specific terminology, cultural nuances, and stylistic conventions absent in generic benchmarks. Existing evaluation frameworks inadequately assess performance in specialized contexts, creating a gap between academic benchmarks and real-world efficacy. To address this, we propose a three-level translation capability framework: (1) Basic Linguistic Competence, (2) Domain-Specific Proficiency, and (3) Cultural Adaptation, emphasizing the need for holistic evaluation across these dimensions. We introduce TransBench, a benchmark tailored for industrial MT, initially targeting international e-commerce with 17,000 professionally translated sentences spanning 4 main scenarios and 33 language pairs. TransBench integrates traditional metrics (BLEU, TER) with Marco-MOS, a domain-specific evaluation model, and provides guidelines for reproducible benchmark construction. Our contributions include: (1) a structured framework for industrial MT evaluation, (2) the first publicly available benchmark for e-commerce translation, (3) novel metrics probing multi-level translation quality, and (4) open-sourced evaluation tools. This work bridges the evaluation gap, enabling researchers and practitioners to systematically assess and enhance MT systems for industry-specific needs.
Abstract:Large Language Models (LLMs) have achieved remarkable progress in recent years; however, their excellent performance is still largely limited to major world languages, primarily English. Many LLMs continue to face challenges with multilingual tasks, especially when it comes to low-resource languages. To address this issue, we introduced Marco-LLM: Massive multilingual training for cross-lingual enhancement LLM. We have collected a substantial amount of multilingual data for several low-resource languages and conducted extensive continual pre-training using the Qwen2 models. This effort has resulted in a multilingual LLM named Marco-LLM. Through comprehensive evaluations on various multilingual benchmarks, including MMMLU, AGIEval, Belebele, Flores-200, XCOPA and many others, Marco-LLM has demonstrated substantial improvements over state-of-the-art LLMs. Furthermore, Marco-LLM achieved substantial enhancements in any-to-any machine translation tasks, showing the effectiveness of our multilingual LLM. Marco-LLM is a pioneering multilingual LLM designed to not only perform exceptionally well in multilingual tasks, including low-resource languages, but also maintain strong performance in English and other major languages, closing the performance gap between high- and low-resource language capabilities. By bridging languages, this effort demonstrates our dedication to ensuring LLMs work accurately across various languages.
Abstract:Interactive and non-interactive model are the two de-facto standard frameworks in vector-based cross-lingual information retrieval (V-CLIR), which embed queries and documents in synchronous and asynchronous fashions, respectively. From the retrieval accuracy and computational efficiency perspectives, each model has its own superiority and shortcoming. In this paper, we propose a novel framework to leverage the advantages of these two paradigms. Concretely, we introduce semi-interactive mechanism, which builds our model upon non-interactive architecture but encodes each document together with its associated multilingual queries. Accordingly, cross-lingual features can be better learned like an interactive model. Besides, we further transfer knowledge from a well-trained interactive model to ours by reusing its word embeddings and adopting knowledge distillation. Our model is initialized from a multilingual pre-trained language model M-BERT, and evaluated on two open-resource CLIR datasets derived from Wikipedia and an in-house dataset collected from a real-world search engine. Extensive analyses reveal that our methods significantly boost the retrieval accuracy while maintaining the computational efficiency.