Abstract:Machine translation (MT) has become indispensable for cross-border communication in globalized industries like e-commerce, finance, and legal services, with recent advancements in large language models (LLMs) significantly enhancing translation quality. However, applying general-purpose MT models to industrial scenarios reveals critical limitations due to domain-specific terminology, cultural nuances, and stylistic conventions absent in generic benchmarks. Existing evaluation frameworks inadequately assess performance in specialized contexts, creating a gap between academic benchmarks and real-world efficacy. To address this, we propose a three-level translation capability framework: (1) Basic Linguistic Competence, (2) Domain-Specific Proficiency, and (3) Cultural Adaptation, emphasizing the need for holistic evaluation across these dimensions. We introduce TransBench, a benchmark tailored for industrial MT, initially targeting international e-commerce with 17,000 professionally translated sentences spanning 4 main scenarios and 33 language pairs. TransBench integrates traditional metrics (BLEU, TER) with Marco-MOS, a domain-specific evaluation model, and provides guidelines for reproducible benchmark construction. Our contributions include: (1) a structured framework for industrial MT evaluation, (2) the first publicly available benchmark for e-commerce translation, (3) novel metrics probing multi-level translation quality, and (4) open-sourced evaluation tools. This work bridges the evaluation gap, enabling researchers and practitioners to systematically assess and enhance MT systems for industry-specific needs.
Abstract:Large Language Models (LLMs) have achieved remarkable progress in recent years; however, their excellent performance is still largely limited to major world languages, primarily English. Many LLMs continue to face challenges with multilingual tasks, especially when it comes to low-resource languages. To address this issue, we introduced Marco-LLM: Massive multilingual training for cross-lingual enhancement LLM. We have collected a substantial amount of multilingual data for several low-resource languages and conducted extensive continual pre-training using the Qwen2 models. This effort has resulted in a multilingual LLM named Marco-LLM. Through comprehensive evaluations on various multilingual benchmarks, including MMMLU, AGIEval, Belebele, Flores-200, XCOPA and many others, Marco-LLM has demonstrated substantial improvements over state-of-the-art LLMs. Furthermore, Marco-LLM achieved substantial enhancements in any-to-any machine translation tasks, showing the effectiveness of our multilingual LLM. Marco-LLM is a pioneering multilingual LLM designed to not only perform exceptionally well in multilingual tasks, including low-resource languages, but also maintain strong performance in English and other major languages, closing the performance gap between high- and low-resource language capabilities. By bridging languages, this effort demonstrates our dedication to ensuring LLMs work accurately across various languages.