Is ChatGPT a General-Purpose Natural Language Processing Task Solver?

Spurred by advancements in scale, large language models (LLMs) have demonstrated the ability to perform a variety of natural language processing (NLP) tasks zero-shot -- i.e., without adaptation on downstream data. Recently, the debut of ChatGPT has drawn a great deal of attention from the natural language processing (NLP) community due to the fact that it can generate high-quality responses to human input and self-correct previous mistakes based on subsequent conversations. However, it is not yet known whether ChatGPT can serve as a generalist model that can perform many NLP tasks zero-shot. In this work, we empirically analyze the zero-shot learning ability of ChatGPT by evaluating it on 20 popular NLP datasets covering 7 representative task categories. With extensive empirical studies, we demonstrate both the effectiveness and limitations of the current version of ChatGPT. We find that ChatGPT performs well on many tasks favoring reasoning capabilities (e.g., arithmetic reasoning) while it still faces challenges when solving specific tasks such as sequence tagging. We additionally provide in-depth analysis through qualitative case studies.

Parameter-Efficient Fine-Tuning Design Spaces

Parameter-efficient fine-tuning aims to achieve performance comparable to fine-tuning, using fewer trainable parameters. Several strategies (e.g., Adapters, prefix tuning, BitFit, and LoRA) have been proposed. However, their designs are hand-crafted separately, and it remains unclear whether certain design patterns exist for parameter-efficient fine-tuning. Thus, we present a parameter-efficient fine-tuning design paradigm and discover design patterns that are applicable to different experimental settings. Instead of focusing on designing another individual tuning strategy, we introduce parameter-efficient fine-tuning design spaces that parameterize tuning structures and tuning strategies. Specifically, any design space is characterized by four components: layer grouping, trainable parameter allocation, tunable groups, and strategy assignment. Starting from an initial design space, we progressively refine the space based on the model quality of each design choice and make greedy selection at each stage over these four components. We discover the following design patterns: (i) group layers in a spindle pattern; (ii) allocate the number of trainable parameters to layers uniformly; (iii) tune all the groups; (iv) assign proper tuning strategies to different groups. These design patterns result in new parameter-efficient fine-tuning methods. We show experimentally that these methods consistently and significantly outperform investigated parameter-efficient fine-tuning strategies across different backbone models and different tasks in natural language processing.

Human-in-the-loop Abstractive Dialogue Summarization

Abstractive dialogue summarization has received increasing attention recently. Despite the fact that most of the current dialogue summarization systems are trained to maximize the likelihood of human-written summaries and have achieved significant results, there is still a huge gap in generating high-quality summaries as determined by humans, such as coherence and faithfulness, partly due to the misalignment in maximizing a single human-written summary. To this end, we propose to incorporate different levels of human feedback into the training process. This will enable us to guide the models to capture the behaviors humans care about for summaries. Specifically, we ask humans to highlight the salient information to be included in summaries to provide the local feedback , and to make overall comparisons among summaries in terms of coherence, accuracy, coverage, concise and overall quality, as the global feedback. We then combine both local and global feedback to fine-tune the dialog summarization policy with Reinforcement Learning. Experiments conducted on multiple datasets demonstrate the effectiveness and generalization of our methods over the state-of-the-art supervised baselines, especially in terms of human judgments.

WHEN FLUE MEETS FLANG: Benchmarks and Large Pre-trained Language Model for Financial Domain

Pre-trained language models have shown impressive performance on a variety of tasks and domains. Previous research on financial language models usually employs a generic training scheme to train standard model architectures, without completely leveraging the richness of the financial data. We propose a novel domain specific Financial LANGuage model (FLANG) which uses financial keywords and phrases for better masking, together with span boundary objective and in-filing objective. Additionally, the evaluation benchmarks in the field have been limited. To this end, we contribute the Financial Language Understanding Evaluation (FLUE), an open-source comprehensive suite of benchmarks for the financial domain. These include new benchmarks across 5 NLP tasks in financial domain as well as common benchmarks used in the previous research. Experiments on these benchmarks suggest that our model outperforms those in prior literature on a variety of NLP tasks. Our models, code and benchmark data are publicly available on Github and Huggingface.

VALUE: Understanding Dialect Disparity in NLU

English Natural Language Understanding (NLU) systems have achieved great performances and even outperformed humans on benchmarks like GLUE and SuperGLUE. However, these benchmarks contain only textbook Standard American English (SAE). Other dialects have been largely overlooked in the NLP community. This leads to biased and inequitable NLU systems that serve only a sub-population of speakers. To understand disparities in current models and to facilitate more dialect-competent NLU systems, we introduce the VernAcular Language Understanding Evaluation (VALUE) benchmark, a challenging variant of GLUE that we created with a set of lexical and morphosyntactic transformation rules. In this initial release (V.1), we construct rules for 11 features of African American Vernacular English (AAVE), and we recruit fluent AAVE speakers to validate each feature transformation via linguistic acceptability judgments in a participatory design manner. Experiments show that these new dialectal features can lead to a drop in model performance.

Leveraging Expert Guided Adversarial Augmentation For Improving Generalization in Named Entity Recognition

Named Entity Recognition (NER) systems often demonstrate great performance on in-distribution data, but perform poorly on examples drawn from a shifted distribution. One way to evaluate the generalization ability of NER models is to use adversarial examples, on which the specific variations associated with named entities are rarely considered. To this end, we propose leveraging expert-guided heuristics to change the entity tokens and their surrounding contexts thereby altering their entity types as adversarial attacks. Using expert-guided heuristics, we augmented the CoNLL 2003 test set and manually annotated it to construct a high-quality challenging set. We found that state-of-the-art NER systems trained on CoNLL 2003 training data drop performance dramatically on our challenging set. By training on adversarial augmented training examples and using mixup for regularization, we were able to significantly improve the performance on the challenging set as well as improve out-of-domain generalization which we evaluated by using OntoNotes data. We have publicly released our dataset and code at https://github.com/GT-SALT/Guided-Adversarial-Augmentation.

An Empirical Survey of Data Augmentation for Limited Data Learning in NLP

NLP has achieved great progress in the past decade through the use of neural models and large labeled datasets. The dependence on abundant data prevents NLP models from being applied to low-resource settings or novel tasks where significant time, money, or expertise is required to label massive amounts of textual data. Recently, data augmentation methods have been explored as a means of improving data efficiency in NLP. To date, there has been no systematic empirical overview of data augmentation for NLP in the limited labeled data setting, making it difficult to understand which methods work in which settings. In this paper, we provide an empirical survey of recent progress on data augmentation for NLP in the limited labeled data setting, summarizing the landscape of methods (including token-level augmentations, sentence-level augmentations, adversarial augmentations, and hidden-space augmentations) and carrying out experiments on 11 datasets covering topics/news classification, inference tasks, paraphrasing tasks, and single-sentence tasks. Based on the results, we draw several conclusions to help practitioners choose appropriate augmentations in different settings and discuss the current challenges and future directions for limited data learning in NLP.

HiddenCut: Simple Data Augmentation for Natural Language Understanding with Better Generalization

Fine-tuning large pre-trained models with task-specific data has achieved great success in NLP. However, it has been demonstrated that the majority of information within the self-attention networks is redundant and not utilized effectively during the fine-tuning stage. This leads to inferior results when generalizing the obtained models to out-of-domain distributions. To this end, we propose a simple yet effective data augmentation technique, HiddenCut, to better regularize the model and encourage it to learn more generalizable features. Specifically, contiguous spans within the hidden space are dynamically and strategically dropped during training. Experiments show that our HiddenCut method outperforms the state-of-the-art augmentation methods on the GLUE benchmark, and consistently exhibits superior generalization performances on out-of-distribution and challenging counterexamples. We have publicly released our code at https://github.com/GT-SALT/HiddenCut.

Structure-Aware Abstractive Conversation Summarization via Discourse and Action Graphs

Abstractive conversation summarization has received much attention recently. However, these generated summaries often suffer from insufficient, redundant, or incorrect content, largely due to the unstructured and complex characteristics of human-human interactions. To this end, we propose to explicitly model the rich structures in conversations for more precise and accurate conversation summarization, by first incorporating discourse relations between utterances and action triples ("who-doing-what") in utterances through structured graphs to better encode conversations, and then designing a multi-granularity decoder to generate summaries by combining all levels of information. Experiments show that our proposed models outperform state-of-the-art methods and generalize well in other domains in terms of both automatic evaluations and human judgments. We have publicly released our code at https://github.com/GT-SALT/Structure-Aware-BART.

Continual Learning for Text Classification with Information Disentanglement Based Regularization

Continual learning has become increasingly important as it enables NLP models to constantly learn and gain knowledge over time. Previous continual learning methods are mainly designed to preserve knowledge from previous tasks, without much emphasis on how to well generalize models to new tasks. In this work, we propose an information disentanglement based regularization method for continual learning on text classification. Our proposed method first disentangles text hidden spaces into representations that are generic to all tasks and representations specific to each individual task, and further regularizes these representations differently to better constrain the knowledge required to generalize. We also introduce two simple auxiliary tasks: next sentence prediction and task-id prediction, for learning better generic and specific representation spaces. Experiments conducted on large-scale benchmarks demonstrate the effectiveness of our method in continual text classification tasks with various sequences and lengths over state-of-the-art baselines. We have publicly released our code at https://github.com/GT-SALT/IDBR.