Detecting Domain Polarity-Changes of Words in a Sentiment Lexicon

Sentiment lexicons are instrumental for sentiment analysis. One can use a set of sentiment words provided in a sentiment lexicon and a lexicon-based classifier to perform sentiment classification. One major issue with this approach is that many sentiment words are domain dependent. That is, they may be positive in some domains but negative in some others. We refer to this problem as domain polarity-changes of words. Detecting such words and correcting their sentiment for an application domain is very important. In this paper, we propose a graph-based technique to tackle this problem. Experimental results show its effectiveness on multiple real-world datasets.

DomBERT: Domain-oriented Language Model for Aspect-based Sentiment Analysis

This paper focuses on learning domain-oriented language models driven by end tasks, which aims to combine the worlds of both general-purpose language models (such as ELMo and BERT) and domain-specific language understanding. We propose DomBERT, an extension of BERT to learn from both in-domain corpus and relevant domain corpora. This helps in learning domain language models with low-resources. Experiments are conducted on an assortment of tasks in aspect-based sentiment analysis, demonstrating promising results.

Transformation of Dense and Sparse Text Representations

Sparsity is regarded as a desirable property of representations, especially in terms of explanation. However, its usage has been limited due to the gap with dense representations. Most NLP research progresses in recent years are based on dense representations. Thus the desirable property of sparsity cannot be leveraged. Inspired by Fourier Transformation, in this paper, we propose a novel Semantic Transformation method to bridge the dense and sparse spaces, which can facilitate the NLP research to shift from dense space to sparse space or to jointly use both spaces. The key idea of the proposed approach is to use a Forward Transformation to transform dense representations to sparse representations. Then some useful operations in the sparse space can be performed over the sparse representations, and the sparse representations can be used directly to perform downstream tasks such as text classification and natural language inference. Then, a Backward Transformation can also be carried out to transform those processed sparse representations to dense representations. Experiments using classification tasks and natural language inference task show that the proposed Semantic Transformation is effective.

A Failure of Aspect Sentiment Classifiers and an Adaptive Re-weighting Solution

Aspect-based sentiment classification (ASC) is an important task in fine-grained sentiment analysis.~Deep supervised ASC approaches typically model this task as a pair-wise classification task that takes an aspect and a sentence containing the aspect and outputs the polarity of the aspect in that sentence. However, we discovered that many existing approaches fail to learn an effective ASC classifier but more like a sentence-level sentiment classifier because they have difficulty to handle sentences with different polarities for different aspects.~This paper first demonstrates this problem using several state-of-the-art ASC models. It then proposes a novel and general adaptive re-weighting (ARW) scheme to adjust the training to dramatically improve ASC for such complex sentences. Experimental results show that the proposed framework is effective \footnote{The dataset and code are available at \url{https://github.com/howardhsu/ASC_failure}.}.

Building an Application Independent Natural Language Interface

Traditional approaches to building natural language (NL) interfaces typically use a semantic parser to parse the user command and convert it to a logical form, which is then translated to an executable action in an application. However, it is still challenging for a semantic parser to correctly parse natural language. For a different domain, the parser may need to be retrained or tuned, and a new translator also needs to be written to convert the logical forms to executable actions. In this work, we propose a novel and application independent approach to building NL interfaces that does not need a semantic parser or a translator. It is based on natural language to natural language matching and learning, where the representation of each action and each user command are both in natural language. To perform a user intended action, the system only needs to match the user command with the correct action representation, and then execute the corresponding action. The system also interactively learns new (paraphrased) commands for actions to expand the action representations over time. Our experimental results show the effectiveness of the proposed approach.

Mix-review: Alleviate Forgetting in the Pretrain-Finetune Framework for Neural Language Generation Models

In this work, we study how the large-scale pretrain-finetune framework changes the behavior of a neural language generator. We focus on the transformer encoder-decoder model for the open-domain dialogue response generation task. We find that after standard fine-tuning, the model forgets important language generation skills acquired during large-scale pre-training. We demonstrate the forgetting phenomenon through a detailed behavior analysis from the perspectives of context sensitivity and knowledge transfer. Adopting the concept of data mixing, we propose an intuitive fine-tuning strategy named "mix-review". We find that mix-review effectively regularize the fine-tuning process, and the forgetting problem is largely alleviated. Finally, we discuss interesting behavior of the resulting dialogue model and its implications.

Learning with Noisy Labels for Sentence-level Sentiment Classification

Deep neural networks (DNNs) can fit (or even over-fit) the training data very well. If a DNN model is trained using data with noisy labels and tested on data with clean labels, the model may perform poorly. This paper studies the problem of learning with noisy labels for sentence-level sentiment classification. We propose a novel DNN model called NetAb (as shorthand for convolutional neural Networks with Ab-networks) to handle noisy labels during training. NetAb consists of two convolutional neural networks, one with a noise transition layer for dealing with the input noisy labels and the other for predicting 'clean' labels. We train the two networks using their respective loss functions in a mutual reinforcement manner. Experimental results demonstrate the effectiveness of the proposed model.

Modeling Multi-Action Policy for Task-Oriented Dialogues

Dialogue management (DM) plays a key role in the quality of the interaction with the user in a task-oriented dialogue system. In most existing approaches, the agent predicts only one DM policy action per turn. This significantly limits the expressive power of the conversational agent and introduces unwanted turns of interactions that may challenge users' patience. Longer conversations also lead to more errors and the system needs to be more robust to handle them. In this paper, we compare the performance of several models on the task of predicting multiple acts for each turn. A novel policy model is proposed based on a recurrent cell called gated Continue-Act-Slots (gCAS) that overcomes the limitations of the existing models. Experimental results show that gCAS outperforms other approaches. The code is available at https://leishu02.github.io/

Flexibly-Structured Model for Task-Oriented Dialogues

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are modeled jointly with a structured copy-augmented sequential decoder and a multi-label decoder for each slot. The policy engine and language generation tasks are modeled jointly following that. The copy-augmented sequential decoder deals with new or unknown values in the conversation, while the multi-label decoder combined with the sequential decoder ensures the explicit assignment of values to slots. On the generation part, slot binary classifiers are used to improve performance. This architecture is scalable to real-world scenarios and is shown through an empirical evaluation to achieve state-of-the-art performance on both the Cambridge Restaurant dataset and the Stanford in-car assistant dataset\footnote{The code is available at \url{https://github.com/uber-research/FSDM}}

Lifelong and Interactive Learning of Factual Knowledge in Dialogues

Dialogue systems are increasingly using knowledge bases (KBs) storing real-world facts to help generate quality responses. However, as the KBs are inherently incomplete and remain fixed during conversation, it limits dialogue systems' ability to answer questions and to handle questions involving entities or relations that are not in the KB. In this paper, we make an attempt to propose an engine for Continuous and Interactive Learning of Knowledge (CILK) for dialogue systems to give them the ability to continuously and interactively learn and infer new knowledge during conversations. With more knowledge accumulated over time, they will be able to learn better and answer more questions. Our empirical evaluation shows that CILK is promising.