Leveraging Social Media Data to Identify Factors Influencing Public Attitude Towards Accessibility, Socioeconomic Disparity and Public Transportation

This study proposes a novel method to understand the factors affecting individuals' perception of transport accessibility, socioeconomic disparity, and public infrastructure. As opposed to the time consuming and expensive survey-based approach, this method can generate organic large-scale responses from social media and develop statistical models to understand individuals' perceptions of various transportation issues. This study retrieved and analyzed 36,098 tweets from New York City from March 19, 2020, to May 15, 2022. A state-of-the-art natural language processing algorithm is used for text mining and classification. A data fusion technique has been adopted to generate a series of socioeconomic traits that are used as explanatory variables in the model. The model results show that females and individuals of Asian origin tend to discuss transportation accessibility more than their counterparts, with those experiencing high neighborhood traffic also being more vocal. However, disadvantaged individuals, including the unemployed and those living in low-income neighborhoods or in areas with high natural hazard risks, tend to communicate less about such issues. As for socioeconomic disparity, individuals of Asian origin and those experiencing various types of air pollution are more likely to discuss these topics on Twitter, often with a negative sentiment. However, unemployed, or disadvantaged individuals, as well as those living in areas with high natural hazard risks or expected losses, are less inclined to tweet about this subject. Lack of internet accessibility could be a reason why many disadvantaged individuals do not tweet about transport accessibility and subsidized internet could be a possible solution.

Improving Natural Language Understanding with Computation-Efficient Retrieval Representation Fusion

Retrieval-based augmentations that aim to incorporate knowledge from an external database into language models have achieved great success in various knowledge-intensive (KI) tasks, such as question-answering and text generation. However, integrating retrievals in non-knowledge-intensive (NKI) tasks, such as text classification, is still challenging. Existing works focus on concatenating retrievals to inputs as context to form the prompt-based inputs. Unfortunately, such methods require language models to have the capability to handle long texts. Besides, inferring such concatenated data would also consume a significant amount of computational resources. To solve these challenges, we propose \textbf{ReFusion} in this paper, a computation-efficient \textbf{Re}trieval representation \textbf{Fusion} with neural architecture search. The main idea is to directly fuse the retrieval representations into the language models. Specifically, we first propose an online retrieval module that retrieves representations of similar sentences. Then, we present a retrieval fusion module including two effective ranking schemes, i.e., reranker-based scheme and ordered-mask-based scheme, to fuse the retrieval representations with hidden states. Furthermore, we use Neural Architecture Search (NAS) to seek the optimal fusion structure across different layers. Finally, we conduct comprehensive experiments, and the results demonstrate our ReFusion can achieve superior and robust performance on various NKI tasks.

Large Language Models Are Zero-Shot Text Classifiers

Retrained large language models (LLMs) have become extensively used across various sub-disciplines of natural language processing (NLP). In NLP, text classification problems have garnered considerable focus, but still faced with some limitations related to expensive computational cost, time consumption, and robust performance to unseen classes. With the proposal of chain of thought prompting (CoT), LLMs can be implemented using zero-shot learning (ZSL) with the step by step reasoning prompts, instead of conventional question and answer formats. The zero-shot LLMs in the text classification problems can alleviate these limitations by directly utilizing pretrained models to predict both seen and unseen classes. Our research primarily validates the capability of GPT models in text classification. We focus on effectively utilizing prompt strategies to various text classification scenarios. Besides, we compare the performance of zero shot LLMs with other state of the art text classification methods, including traditional machine learning methods, deep learning methods, and ZSL methods. Experimental results demonstrate that the performance of LLMs underscores their effectiveness as zero-shot text classifiers in three of the four datasets analyzed. The proficiency is especially advantageous for small businesses or teams that may not have extensive knowledge in text classification.

A Soft Contrastive Learning-based Prompt Model for Few-shot Sentiment Analysis

Few-shot text classification has attracted great interest in both academia and industry due to the lack of labeled data in many fields. Different from general text classification (e.g., topic classification), few-shot sentiment classification is more challenging because the semantic distances among the classes are more subtle. For instance, the semantic distances between the sentiment labels in a positive or negative polarity (e.g., ``love" and ``joy", ``remorse" and ``sadness") are close, while the distances are large for the sentiment labels in two opposite polarities (e.g., ``love" and ``sadness"). To address this problem, we propose a Soft Contrastive learning-based Prompt (\texttt{SCP}) model for few-shot sentiment analysis. First, we design a sentiment-aware chain of thought prompt module to guide the model to predict the sentiment from coarse grain to fine grain via a series of intermediate reasoning steps. Then, we propose a soft contrastive learning algorithm to take the correlation of the labels into account. A series of experiments on several sentiment analysis datasets show the great advantages of \texttt{SCP} by comparing it with SOTA baselines (e.g., ChatGPT).

Label-Aware Automatic Verbalizer for Few-Shot Text Classification

Prompt-based learning has shown its effectiveness in few-shot text classification. One important factor in its success is a verbalizer, which translates output from a language model into a predicted class. Notably, the simplest and widely acknowledged verbalizer employs manual labels to represent the classes. However, manual selection does not guarantee the optimality of the selected words when conditioned on the chosen language model. Therefore, we propose Label-Aware Automatic Verbalizer (LAAV), effectively augmenting the manual labels to achieve better few-shot classification results. Specifically, we use the manual labels along with the conjunction "and" to induce the model to generate more effective words for the verbalizer. The experimental results on five datasets across five languages demonstrate that LAAV significantly outperforms existing verbalizers. Furthermore, our analysis reveals that LAAV suggests more relevant words compared to similar approaches, especially in mid-to-low resource languages.

Building Efficient Universal Classifiers with Natural Language Inference

Generative Large Language Models (LLMs) have become the mainstream choice for fewshot and zeroshot learning thanks to the universality of text generation. Many users, however, do not need the broad capabilities of generative LLMs when they only want to automate a classification task. Smaller BERT-like models can also learn universal tasks, which allow them to do any text classification task without requiring fine-tuning (zeroshot classification) or to learn new tasks with only a few examples (fewshot), while being significantly more efficient than generative LLMs. This paper (1) explains how Natural Language Inference (NLI) can be used as a universal classification task that follows similar principles as instruction fine-tuning of generative LLMs, (2) provides a step-by-step guide with reusable Jupyter notebooks for building a universal classifier, and (3) shares the resulting universal classifier that is trained on 33 datasets with 389 diverse classes. Parts of the code we share has been used to train our older zeroshot classifiers that have been downloaded more than 55 million times via the Hugging Face Hub as of December 2023. Our new classifier improves zeroshot performance by 9.4%.

Think from Words(TFW): Initiating Human-Like Cognition in Large Language Models Through Think from Words for Japanese Text-level Classification

The proliferation of Large Language Models (LLMs) has spurred extensive research into LLM-related Prompt investigations, such as Instruction Learning (IL), In-context Learning (ICL), and Chain-of-Thought (CoT). These approaches aim to improve LLMs' responses by enabling them to provide concise statements or examples for deeper contemplation when addressing questions. However, independent thinking by LLMs can introduce variability in their thought processes, leading to potential inaccuracies. In response, our study seeks to bridge the gap between LLM and human-like thinking processes, recognizing that text comprehension begins with understanding individual words. To tackle this challenge, we have expanded the CoT method to cater to a specific domain. Our approach, known as "Think from Words" (TFW), initiates the comprehension process at the word level and then extends it to encompass the entire text. We also propose "TFW with Extra word-level information" (TFW Extra), augmenting comprehension with additional word-level data. To assess our methods, we employ text classification on six Japanese datasets comprising text-level and word-level elements. Our findings not only validate the effectiveness of TFW but also shed light on the impact of various word-level information types on LLMs' text comprehension, offering insights into their potential to cause misinterpretations and errors in the overall comprehension of the final text.

Arabic Text Diacritization In The Age Of Transfer Learning: Token Classification Is All You Need

Automatic diacritization of Arabic text involves adding diacritical marks (diacritics) to the text. This task poses a significant challenge with noteworthy implications for computational processing and comprehension. In this paper, we introduce PTCAD (Pre-FineTuned Token Classification for Arabic Diacritization, a novel two-phase approach for the Arabic Text Diacritization task. PTCAD comprises a pre-finetuning phase and a finetuning phase, treating Arabic Text Diacritization as a token classification task for pre-trained models. The effectiveness of PTCAD is demonstrated through evaluations on two benchmark datasets derived from the Tashkeela dataset, where it achieves state-of-the-art results, including a 20\% reduction in Word Error Rate (WER) compared to existing benchmarks and superior performance over GPT-4 in ATD tasks.

How Robust are LLMs to In-Context Majority Label Bias?

In the In-Context Learning (ICL) setup, various forms of label biases can manifest. One such manifestation is majority label bias, which arises when the distribution of labeled examples in the in-context samples is skewed towards one or more specific classes making Large Language Models (LLMs) more prone to predict those labels. Such discrepancies can arise from various factors, including logistical constraints, inherent biases in data collection methods, limited access to diverse data sources, etc. which are unavoidable in a real-world industry setup. In this work, we study the robustness of in-context learning in LLMs to shifts that occur due to majority label bias within the purview of text classification tasks. Prior works have shown that in-context learning with LLMs is susceptible to such biases. In our study, we go one level deeper and show that the robustness boundary varies widely for different models and tasks, with certain LLMs being highly robust (~90%) to majority label bias. Additionally, our findings also highlight the impact of model size and the richness of instructional prompts contributing towards model robustness. We restrict our study to only publicly available open-source models to ensure transparency and reproducibility.

Zoom-shot: Fast and Efficient Unsupervised Zero-Shot Transfer of CLIP to Vision Encoders with Multimodal Loss

The fusion of vision and language has brought about a transformative shift in computer vision through the emergence of Vision-Language Models (VLMs). However, the resource-intensive nature of existing VLMs poses a significant challenge. We need an accessible method for developing the next generation of VLMs. To address this issue, we propose Zoom-shot, a novel method for transferring the zero-shot capabilities of CLIP to any pre-trained vision encoder. We do this by exploiting the multimodal information (i.e. text and image) present in the CLIP latent space through the use of specifically designed multimodal loss functions. These loss functions are (1) cycle-consistency loss and (2) our novel prompt-guided knowledge distillation loss (PG-KD). PG-KD combines the concept of knowledge distillation with CLIP's zero-shot classification, to capture the interactions between text and image features. With our multimodal losses, we train a $\textbf{linear mapping}$ between the CLIP latent space and the latent space of a pre-trained vision encoder, for only a $\textbf{single epoch}$. Furthermore, Zoom-shot is entirely unsupervised and is trained using $\textbf{unpaired}$ data. We test the zero-shot capabilities of a range of vision encoders augmented as new VLMs, on coarse and fine-grained classification datasets, outperforming the previous state-of-the-art in this problem domain. In our ablations, we find Zoom-shot allows for a trade-off between data and compute during training; and our state-of-the-art results can be obtained by reducing training from 20% to 1% of the ImageNet training data with 20 epochs. All code and models are available on GitHub.