A Library of LLM Intrinsics for Retrieval-Augmented Generation

In the developer community for large language models (LLMs), there is not yet a clean pattern analogous to a software library, to support very large scale collaboration. Even for the commonplace use case of Retrieval-Augmented Generation (RAG), it is not currently possible to write a RAG application against a well-defined set of APIs that are agreed upon by different LLM providers. Inspired by the idea of compiler intrinsics, we propose some elements of such a concept through introducing a library of LLM Intrinsics for RAG. An LLM intrinsic is defined as a capability that can be invoked through a well-defined API that is reasonably stable and independent of how the LLM intrinsic itself is implemented. The intrinsics in our library are released as LoRA adapters on HuggingFace, and through a software interface with clear structured input/output characteristics on top of vLLM as an inference platform, accompanied in both places with documentation and code. This article describes the intended usage, training details, and evaluations for each intrinsic, as well as compositions of multiple intrinsics.

MTRAG: A Multi-Turn Conversational Benchmark for Evaluating Retrieval-Augmented Generation Systems

Retrieval-augmented generation (RAG) has recently become a very popular task for Large Language Models (LLMs). Evaluating them on multi-turn RAG conversations, where the system is asked to generate a response to a question in the context of a preceding conversation is an important and often overlooked task with several additional challenges. We present MTRAG: an end-to-end human-generated multi-turn RAG benchmark that reflects several real-world properties across diverse dimensions for evaluating the full RAG pipeline. MTRAG contains 110 conversations averaging 7.7 turns each across four domains for a total of 842 tasks. We also explore automation paths via synthetic data and LLM-as-a-Judge evaluation. Our human and automatic evaluations show that even state-of-the-art LLM RAG systems struggle on MTRAG. We demonstrate the need for strong retrieval and generation systems that can handle later turns, unanswerable questions, non-standalone questions, and multiple domains. MTRAG is available at https://github.com/ibm/mt-rag-benchmark.

Beyond Labels: Empowering Human with Natural Language Explanations through a Novel Active-Learning Architecture

Data annotation is a costly task; thus, researchers have proposed low-scenario learning techniques like Active-Learning (AL) to support human annotators; Yet, existing AL works focus only on the label, but overlook the natural language explanation of a data point, despite that real-world humans (e.g., doctors) often need both the labels and the corresponding explanations at the same time. This work proposes a novel AL architecture to support and reduce human annotations of both labels and explanations in low-resource scenarios. Our AL architecture incorporates an explanation-generation model that can explicitly generate natural language explanations for the prediction model and for assisting humans' decision-making in real-world. For our AL framework, we design a data diversity-based AL data selection strategy that leverages the explanation annotations. The automated AL simulation evaluations demonstrate that our data selection strategy consistently outperforms traditional data diversity-based strategy; furthermore, human evaluation demonstrates that humans prefer our generated explanations to the SOTA explanation-generation system.

Representing Knowledge by Spans: A Knowledge-Enhanced Model for Information Extraction

Knowledge-enhanced pre-trained models for language representation have been shown to be more effective in knowledge base construction tasks (i.e.,~relation extraction) than language models such as BERT. These knowledge-enhanced language models incorporate knowledge into pre-training to generate representations of entities or relationships. However, existing methods typically represent each entity with a separate embedding. As a result, these methods struggle to represent out-of-vocabulary entities and a large amount of parameters, on top of their underlying token models (i.e.,~the transformer), must be used and the number of entities that can be handled is limited in practice due to memory constraints. Moreover, existing models still struggle to represent entities and relationships simultaneously. To address these problems, we propose a new pre-trained model that learns representations of both entities and relationships from token spans and span pairs in the text respectively. By encoding spans efficiently with span modules, our model can represent both entities and their relationships but requires fewer parameters than existing models. We pre-trained our model with the knowledge graph extracted from Wikipedia and test it on a broad range of supervised and unsupervised information extraction tasks. Results show that our model learns better representations for both entities and relationships than baselines, while in supervised settings, fine-tuning our model outperforms RoBERTa consistently and achieves competitive results on information extraction tasks.

Label Sleuth: From Unlabeled Text to a Classifier in a Few Hours

Text classification can be useful in many real-world scenarios, saving a lot of time for end users. However, building a custom classifier typically requires coding skills and ML knowledge, which poses a significant barrier for many potential users. To lift this barrier, we introduce Label Sleuth, a free open source system for labeling and creating text classifiers. This system is unique for (a) being a no-code system, making NLP accessible to non-experts, (b) guiding users through the entire labeling process until they obtain a custom classifier, making the process efficient -- from cold start to classifier in a few hours, and (c) being open for configuration and extension by developers. By open sourcing Label Sleuth we hope to build a community of users and developers that will broaden the utilization of NLP models.

Abstractified Multi-instance Learning (AMIL) for Biomedical Relation Extraction

Relation extraction in the biomedical domain is a challenging task due to a lack of labeled data and a long-tail distribution of fact triples. Many works leverage distant supervision which automatically generates labeled data by pairing a knowledge graph with raw textual data. Distant supervision produces noisy labels and requires additional techniques, such as multi-instance learning (MIL), to denoise the training signal. However, MIL requires multiple instances of data and struggles with very long-tail datasets such as those found in the biomedical domain. In this work, we propose a novel reformulation of MIL for biomedical relation extraction that abstractifies biomedical entities into their corresponding semantic types. By grouping entities by types, we are better able to take advantage of the benefits of MIL and further denoise the training signal. We show this reformulation, which we refer to as abstractified multi-instance learning (AMIL), improves performance in biomedical relationship extraction. We also propose a novel relationship embedding architecture that further improves model performance.

AIT-QA: Question Answering Dataset over Complex Tables in the Airline Industry

Recent advances in transformers have enabled Table Question Answering (Table QA) systems to achieve high accuracy and SOTA results on open domain datasets like WikiTableQuestions and WikiSQL. Such transformers are frequently pre-trained on open-domain content such as Wikipedia, where they effectively encode questions and corresponding tables from Wikipedia as seen in Table QA dataset. However, web tables in Wikipedia are notably flat in their layout, with the first row as the sole column header. The layout lends to a relational view of tables where each row is a tuple. Whereas, tables in domain-specific business or scientific documents often have a much more complex layout, including hierarchical row and column headers, in addition to having specialized vocabulary terms from that domain. To address this problem, we introduce the domain-specific Table QA dataset AIT-QA (Airline Industry Table QA). The dataset consists of 515 questions authored by human annotators on 116 tables extracted from public U.S. SEC filings (publicly available at: https://www.sec.gov/edgar.shtml) of major airline companies for the fiscal years 2017-2019. We also provide annotations pertaining to the nature of questions, marking those that require hierarchical headers, domain-specific terminology, and paraphrased forms. Our zero-shot baseline evaluation of three transformer-based SOTA Table QA methods - TaPAS (end-to-end), TaBERT (semantic parsing-based), and RCI (row-column encoding-based) - clearly exposes the limitation of these methods in this practical setting, with the best accuracy at just 51.8\% (RCI). We also present pragmatic table preprocessing steps used to pivot and project these complex tables into a layout suitable for the SOTA Table QA models.

Theoretical Knowledge Graph Reasoning via Ending Anchored Rules

Discovering precise and specific rules from knowledge graphs is regarded as an essential challenge, which can improve the performances of many downstream tasks and even provide new ways to approach some Natural Language Processing research topics. In this paper, we provide a fundamental theory for knowledge graph reasoning based on the ending anchored rules. Our theory provides precise reasons explaining why or why not a triple is correct. Then, we implement our theory by what we call the EARDict model. Results show that our EARDict model significantly outperforms all the benchmark models on two large datasets of knowledge graph completion, including achieving a Hits@10 score of 96.6 percent on WN18RR.

A Survey of the State of Explainable AI for Natural Language Processing

Recent years have seen important advances in the quality of state-of-the-art models, but this has come at the expense of models becoming less interpretable. This survey presents an overview of the current state of Explainable AI (XAI), considered within the domain of Natural Language Processing (NLP). We discuss the main categorization of explanations, as well as the various ways explanations can be arrived at and visualized. We detail the operations and explainability techniques currently available for generating explanations for NLP model predictions, to serve as a resource for model developers in the community. Finally, we point out the current gaps and encourage directions for future work in this important research area.