Abstract:The rapid evolution of end-to-end spoken dialogue systems demands transcending mere textual semantics to incorporate paralinguistic nuances and the spontaneous nature of human conversation. However, current methods struggle with two critical gaps: the modality gap, involving prosody and emotion, and the colloquialness gap, distinguishing written scripts from natural speech. To address these challenges, we introduce SDiaReward, an end-to-end multi-turn reward model trained on SDiaReward-Dataset, a novel collection of episode-level preference pairs explicitly targeting these gaps. It operates directly on full multi-turn speech episodes and is optimized with pairwise preference supervision, enabling joint assessment of modality and colloquialness in a single evaluator. We further establish ESDR-Bench, a stratified benchmark for robust episode-level evaluation. Experiments demonstrate that SDiaReward achieves state-of-the-art pairwise preference accuracy, significantly outperforming general-purpose audio LLMs. Further analysis suggests that SDiaReward captures relative conversational expressiveness beyond superficial synthesis cues, improving generalization across domains and recording conditions. Code, data, and demos are available at https://sdiareward.github.io/.
Abstract:With the rapid integration of advanced reasoning capabilities into spoken dialogue models, the field urgently demands benchmarks that transcend simple interactions to address real-world complexity. However, current evaluations predominantly adhere to text-generation standards, overlooking the unique audio-centric characteristics of paralinguistics and colloquialisms, alongside the cognitive depth required by modern agents. To bridge this gap, we introduce WavBench, a comprehensive benchmark designed to evaluate realistic conversational abilities where prior works fall short. Uniquely, WavBench establishes a tripartite framework: 1) Pro subset, designed to rigorously challenge reasoning-enhanced models with significantly increased difficulty; 2) Basic subset, defining a novel standard for spoken colloquialism that prioritizes "listenability" through natural vocabulary, linguistic fluency, and interactive rapport, rather than rigid written accuracy; and 3) Acoustic subset, covering explicit understanding, generation, and implicit dialogue to rigorously evaluate comprehensive paralinguistic capabilities within authentic real-world scenarios. Through evaluating five state-of-the-art models, WavBench offers critical insights into the intersection of complex problem-solving, colloquial delivery, and paralinguistic fidelity, guiding the evolution of robust spoken dialogue models. The benchmark dataset and evaluation toolkit are available at https://naruto-2024.github.io/wavbench.github.io/.
Abstract:End-to-end spoken dialogue models such as GPT-4o-audio have recently garnered significant attention in the speech domain. However, the evaluation of spoken dialogue models' conversational performance has largely been overlooked. This is primarily due to the intelligent chatbots convey a wealth of non-textual information which cannot be easily measured using text-based language models like ChatGPT. To address this gap, we propose WavReward, a reward feedback model based on audio language models that can evaluate both the IQ and EQ of spoken dialogue systems with speech input. Specifically, 1) based on audio language models, WavReward incorporates the deep reasoning process and the nonlinear reward mechanism for post-training. By utilizing multi-sample feedback via the reinforcement learning algorithm, we construct a specialized evaluator tailored to spoken dialogue models. 2) We introduce ChatReward-30K, a preference dataset used to train WavReward. ChatReward-30K includes both comprehension and generation aspects of spoken dialogue models. These scenarios span various tasks, such as text-based chats, nine acoustic attributes of instruction chats, and implicit chats. WavReward outperforms previous state-of-the-art evaluation models across multiple spoken dialogue scenarios, achieving a substantial improvement about Qwen2.5-Omni in objective accuracy from 55.1$\%$ to 91.5$\%$. In subjective A/B testing, WavReward also leads by a margin of 83$\%$. Comprehensive ablation studies confirm the necessity of each component of WavReward. All data and code will be publicly at https://github.com/jishengpeng/WavReward after the paper is accepted.