Retrieve and Copy: Scaling ASR Personalization to Large Catalogs

Personalization of automatic speech recognition (ASR) models is a widely studied topic because of its many practical applications. Most recently, attention-based contextual biasing techniques are used to improve the recognition of rare words and domain specific entities. However, due to performance constraints, the biasing is often limited to a few thousand entities, restricting real-world usability. To address this, we first propose a "Retrieve and Copy" mechanism to improve latency while retaining the accuracy even when scaled to a large catalog. We also propose a training strategy to overcome the degradation in recall at such scale due to an increased number of confusing entities. Overall, our approach achieves up to 6% more Word Error Rate reduction (WERR) and 3.6% absolute improvement in F1 when compared to a strong baseline. Our method also allows for large catalog sizes of up to 20K without significantly affecting WER and F1-scores, while achieving at least 20% inference speedup per acoustic frame.

Multilingual Contextual Adapters To Improve Custom Word Recognition In Low-resource Languages

Connectionist Temporal Classification (CTC) models are popular for their balance between speed and performance for Automatic Speech Recognition (ASR). However, these CTC models still struggle in other areas, such as personalization towards custom words. A recent approach explores Contextual Adapters, wherein an attention-based biasing model for CTC is used to improve the recognition of custom entities. While this approach works well with enough data, we showcase that it isn't an effective strategy for low-resource languages. In this work, we propose a supervision loss for smoother training of the Contextual Adapters. Further, we explore a multilingual strategy to improve performance with limited training data. Our method achieves 48% F1 improvement in retrieving unseen custom entities for a low-resource language. Interestingly, as a by-product of training the Contextual Adapters, we see a 5-11% Word Error Rate (WER) reduction in the performance of the base CTC model as well.

Don't Stop Self-Supervision: Accent Adaptation of Speech Representations via Residual Adapters

Speech representations learned in a self-supervised fashion from massive unlabeled speech corpora have been adapted successfully toward several downstream tasks. However, such representations may be skewed toward canonical data characteristics of such corpora and perform poorly on atypical, non-native accented speaker populations. With the state-of-the-art HuBERT model as a baseline, we propose and investigate self-supervised adaptation of speech representations to such populations in a parameter-efficient way via training accent-specific residual adapters. We experiment with 4 accents and choose automatic speech recognition (ASR) as the downstream task of interest. We obtain strong word error rate reductions (WERR) over HuBERT-large for all 4 accents, with a mean WERR of 22.7% with accent-specific adapters and a mean WERR of 25.1% if the entire encoder is accent-adapted. While our experiments utilize HuBERT and ASR as the downstream task, our proposed approach is both model and task-agnostic.

Rethinking the Role of Scale for In-Context Learning: An Interpretability-based Case Study at 66 Billion Scale

Language models have been shown to perform better with an increase in scale on a wide variety of tasks via the in-context learning paradigm. In this paper, we investigate the hypothesis that the ability of a large language model to in-context learn-perform a task is not uniformly spread across all of its underlying components. Using a 66 billion parameter language model (OPT-66B) across a diverse set of 14 downstream tasks, we find this is indeed the case: $\sim$70% of attention heads and $\sim$20% of feed forward networks can be removed with minimal decline in task performance. We find substantial overlap in the set of attention heads (un)important for in-context learning across tasks and number of in-context examples. We also address our hypothesis through a task-agnostic lens, finding that a small set of attention heads in OPT-66B score highly on their ability to perform primitive induction operations associated with in-context learning, namely, prefix matching and copying. These induction heads overlap with task-specific important heads, suggesting that induction heads are among the heads capable of more sophisticated behaviors associated with in-context learning. Overall, our study provides several insights that indicate large language models may be under-trained to perform in-context learning and opens up questions on how to pre-train language models to more effectively perform in-context learning.

Personalization of CTC Speech Recognition Models

End-to-end speech recognition models trained using joint Connectionist Temporal Classification (CTC)-Attention loss have gained popularity recently. In these models, a non-autoregressive CTC decoder is often used at inference time due to its speed and simplicity. However, such models are hard to personalize because of their conditional independence assumption that prevents output tokens from previous time steps to influence future predictions. To tackle this, we propose a novel two-way approach that first biases the encoder with attention over a predefined list of rare long-tail and out-of-vocabulary (OOV) words and then uses dynamic boosting and phone alignment network during decoding to further bias the subword predictions. We evaluate our approach on open-source VoxPopuli and in-house medical datasets to showcase a 60% improvement in F1 score on domain-specific rare words over a strong CTC baseline.

Domain Prompts: Towards memory and compute efficient domain adaptation of ASR systems

Automatic Speech Recognition (ASR) systems have found their use in numerous industrial applications in very diverse domains. Since domain-specific systems perform better than their generic counterparts on in-domain evaluation, the need for memory and compute-efficient domain adaptation is obvious. Particularly, adapting parameter-heavy transformer-based language models used for rescoring ASR hypothesis is challenging. In this work, we introduce domain-prompts, a methodology that trains a small number of domain token embedding parameters to prime a transformer-based LM to a particular domain. With just a handful of extra parameters per domain, we achieve 7-14% WER improvement over the baseline of using an unadapted LM. Despite being parameter-efficient, these improvements are comparable to those of fully-fine-tuned models with hundreds of millions of parameters. With ablations on prompt-sizes, dataset sizes, initializations and domains, we provide evidence for the benefits of using domain-prompts in ASR systems.

Prompt-tuning in ASR systems for efficient domain-adaptation

Automatic Speech Recognition (ASR) systems have found their use in numerous industrial applications in very diverse domains. Since domain-specific systems perform better than their generic counterparts on in-domain evaluation, the need for memory and compute-efficient domain adaptation is obvious. Particularly, adapting parameter-heavy transformer-based language models used for rescoring ASR hypothesis is challenging. In this work, we overcome the problem using prompt-tuning, a methodology that trains a small number of domain token embedding parameters to prime a transformer-based LM to a particular domain. With just a handful of extra parameters per domain, we achieve much better perplexity scores over the baseline of using an unadapted LM. Despite being parameter-efficient, these improvements are comparable to those of fully-fine-tuned models with hundreds of millions of parameters. We replicate our findings in perplexity numbers to Word Error Rate in a domain-specific ASR system for one such domain.

Efficient domain adaptation of language models in ASR systems using Prompt-tuning

Automatic Speech Recognition (ASR) systems have found their use in numerous industrial applications in very diverse domains. Since domain-specific systems perform better than their generic counterparts on in-domain evaluation, the need for memory and compute-efficient domain adaptation is obvious. Particularly, adapting parameter-heavy transformer-based language models used for rescoring ASR hypothesis is challenging. In this work, we overcome the problem using prompt-tuning, a methodology that trains a small number of domain token embedding parameters to prime a transformer-based LM to a particular domain. With just a handful of extra parameters per domain, we achieve much better perplexity scores over the baseline of using an unadapted LM. Despite being parameter-efficient, these improvements are comparable to those of fully-fine-tuned models with hundreds of millions of parameters. We replicate our findings in perplexity numbers to Word Error Rate in a domain-specific ASR system for one such domain.

Few Shot Dialogue State Tracking using Meta-learning

Dialogue State Tracking (DST) forms a core component of automated chatbot based systems designed for specific goals like hotel, taxi reservation, tourist information, etc. With the increasing need to deploy such systems in new domains, solving the problem of zero/few-shot DST has become necessary. There has been a rising trend for learning to transfer knowledge from resource-rich domains to unknown domains with minimal need for additional data. In this work, we explore the merits of meta-learning algorithms for this transfer and hence, propose a meta-learner D-REPTILE specific to the DST problem. With extensive experimentation, we provide clear evidence of benefits over conventional approaches across different domains, methods, base models, and datasets with significant (5-25%) improvement over the baseline in a low-data setting. Our proposed meta-learner is agnostic of the underlying model and hence any existing state-of-the-art DST system can improve its performance on unknown domains using our training strategy.