Generalized zero-shot audio-to-intent classification

Spoken language understanding systems using audio-only data are gaining popularity, yet their ability to handle unseen intents remains limited. In this study, we propose a generalized zero-shot audio-to-intent classification framework with only a few sample text sentences per intent. To achieve this, we first train a supervised audio-to-intent classifier by making use of a self-supervised pre-trained model. We then leverage a neural audio synthesizer to create audio embeddings for sample text utterances and perform generalized zero-shot classification on unseen intents using cosine similarity. We also propose a multimodal training strategy that incorporates lexical information into the audio representation to improve zero-shot performance. Our multimodal training approach improves the accuracy of zero-shot intent classification on unseen intents of SLURP by 2.75% and 18.2% for the SLURP and internal goal-oriented dialog datasets, respectively, compared to audio-only training.

End-to-End Single-Channel Speaker-Turn Aware Conversational Speech Translation

Conventional speech-to-text translation (ST) systems are trained on single-speaker utterances, and they may not generalize to real-life scenarios where the audio contains conversations by multiple speakers. In this paper, we tackle single-channel multi-speaker conversational ST with an end-to-end and multi-task training model, named Speaker-Turn Aware Conversational Speech Translation, that combines automatic speech recognition, speech translation and speaker turn detection using special tokens in a serialized labeling format. We run experiments on the Fisher-CALLHOME corpus, which we adapted by merging the two single-speaker channels into one multi-speaker channel, thus representing the more realistic and challenging scenario with multi-speaker turns and cross-talk. Experimental results across single- and multi-speaker conditions and against conventional ST systems, show that our model outperforms the reference systems on the multi-speaker condition, while attaining comparable performance on the single-speaker condition. We release scripts for data processing and model training.

Speaker Diarization of Scripted Audiovisual Content

The media localization industry usually requires a verbatim script of the final film or TV production in order to create subtitles or dubbing scripts in a foreign language. In particular, the verbatim script (i.e. as-broadcast script) must be structured into a sequence of dialogue lines each including time codes, speaker name and transcript. Current speech recognition technology alleviates the transcription step. However, state-of-the-art speaker diarization models still fall short on TV shows for two main reasons: (i) their inability to track a large number of speakers, (ii) their low accuracy in detecting frequent speaker changes. To mitigate this problem, we present a novel approach to leverage production scripts used during the shooting process, to extract pseudo-labeled data for the speaker diarization task. We propose a novel semi-supervised approach and demonstrate improvements of 51.7% relative to two unsupervised baseline models on our metrics on a 66 show test set.

Lexical Speaker Error Correction: Leveraging Language Models for Speaker Diarization Error Correction

Speaker diarization (SD) is typically used with an automatic speech recognition (ASR) system to ascribe speaker labels to recognized words. The conventional approach reconciles outputs from independently optimized ASR and SD systems, where the SD system typically uses only acoustic information to identify the speakers in the audio stream. This approach can lead to speaker errors especially around speaker turns and regions of speaker overlap. In this paper, we propose a novel second-pass speaker error correction system using lexical information, leveraging the power of modern language models (LMs). Our experiments across multiple telephony datasets show that our approach is both effective and robust. Training and tuning only on the Fisher dataset, this error correction approach leads to relative word-level diarization error rate (WDER) reductions of 15-30% on three telephony datasets: RT03-CTS, Callhome American English and held-out portions of Fisher.

Directed Speech Separation for Automatic Speech Recognition of Long Form Conversational Speech

Many of the recent advances in speech separation are primarily aimed at synthetic mixtures of short audio utterances with high degrees of overlap. These datasets significantly differ from the real conversational data and hence, the models trained and evaluated on these datasets do not generalize to real conversational scenarios. Another issue with using most of these models for long form speech is the nondeterministic ordering of separated speech segments due to either unsupervised clustering for time-frequency masks or Permutation Invariant training (PIT) loss. This leads to difficulty in accurately stitching homogenous speaker segments for downstream tasks like Automatic Speech Recognition (ASR). In this paper, we propose a speaker conditioned separator trained on speaker embeddings extracted directly from the mixed signal. We train this model using a directed loss which regulates the order of the separated segments. With this model, we achieve significant improvements on Word error rate (WER) for real conversational data without the need for an additional re-stitching step.