Detecting Elevated Air Pollution Levels by Monitoring Web Search Queries: Deep Learning-Based Time Series Forecasting

Real-time air pollution monitoring is a valuable tool for public health and environmental surveillance. In recent years, there has been a dramatic increase in air pollution forecasting and monitoring research using artificial neural networks (ANNs). Most of the prior work relied on modeling pollutant concentrations collected from ground-based monitors and meteorological data for long-term forecasting of outdoor ozone, oxides of nitrogen, and PM2.5. Given that traditional, highly sophisticated air quality monitors are expensive and are not universally available, these models cannot adequately serve those not living near pollutant monitoring sites. Furthermore, because prior models were built on physical measurement data collected from sensors, they may not be suitable for predicting public health effects experienced from pollution exposure. This study aims to develop and validate models to nowcast the observed pollution levels using Web search data, which is publicly available in near real-time from major search engines. We developed novel machine learning-based models using both traditional supervised classification methods and state-of-the-art deep learning methods to detect elevated air pollution levels at the US city level, by using generally available meteorological data and aggregate Web-based search volume data derived from Google Trends. We validated the performance of these methods by predicting three critical air pollutants (ozone (O3), nitrogen dioxide (NO2), and fine particulate matter (PM2.5)), across ten major U.S. metropolitan statistical areas (MSAs) in 2017 and 2018.

Alexa, Let's Work Together: Introducing the First Alexa Prize TaskBot Challenge on Conversational Task Assistance

Since its inception in 2016, the Alexa Prize program has enabled hundreds of university students to explore and compete to develop conversational agents through the SocialBot Grand Challenge. The goal of the challenge is to build agents capable of conversing coherently and engagingly with humans on popular topics for 20 minutes, while achieving an average rating of at least 4.0/5.0. However, as conversational agents attempt to assist users with increasingly complex tasks, new conversational AI techniques and evaluation platforms are needed. The Alexa Prize TaskBot challenge, established in 2021, builds on the success of the SocialBot challenge by introducing the requirements of interactively assisting humans with real-world Cooking and Do-It-Yourself tasks, while making use of both voice and visual modalities. This challenge requires the TaskBots to identify and understand the user's need, identify and integrate task and domain knowledge into the interaction, and develop new ways of engaging the user without distracting them from the task at hand, among other challenges. This paper provides an overview of the TaskBot challenge, describes the infrastructure support provided to the teams with the CoBot Toolkit, and summarizes the approaches the participating teams took to overcome the research challenges. Finally, it analyzes the performance of the competing TaskBots during the first year of the competition.

Supporting Complex Information-Seeking Tasks with Implicit Constraints

Current interactive systems with natural language interface lack an ability to understand a complex information-seeking request which expresses several implicit constraints at once, and there is no prior information about user preferences, e.g., "find hiking trails around San Francisco which are accessible with toddlers and have beautiful scenery in summer", where output is a list of possible suggestions for users to start their exploration. In such scenarios, the user requests can be issued at once in the form of a complex and long query, unlike conversational and exploratory search models that require short utterances or queries where they often require to be fed into the system step by step. This advancement provides the final user more flexibility and precision in expressing their intent through the search process. Such systems are inherently helpful for day-today user tasks requiring planning that are usually time-consuming, sometimes tricky, and cognitively taxing. We have designed and deployed a platform to collect the data from approaching such complex interactive systems. In this paper, we propose an Interactive Agent (IA) that allows intricately refined user requests by making it complete, which should lead to better retrieval. To demonstrate the performance of the proposed modeling paradigm, we have adopted various pre-retrieval metrics that capture the extent to which guided interactions with our system yield better retrieval results. Through extensive experimentation, we demonstrated that our method significantly outperforms several robust baselines

RLIRank: Learning to Rank with Reinforcement Learning for Dynamic Search

To support complex search tasks, where the initial information requirements are complex or may change during the search, a search engine must adapt the information delivery as the user's information requirements evolve. To support this dynamic ranking paradigm effectively, search result ranking must incorporate both the user feedback received, and the information displayed so far. To address this problem, we introduce a novel reinforcement learning-based approach, RLIrank. We first build an adapted reinforcement learning framework to integrate the key components of the dynamic search. Then, we implement a new Learning to Rank (LTR) model for each iteration of the dynamic search, using a recurrent Long Short Term Memory neural network (LSTM), which estimates the gain for each next result, learning from each previously ranked document. To incorporate the user's feedback, we develop a word-embedding variation of the classic Rocchio Algorithm, to help guide the ranking towards the high-value documents. Those innovations enable RLIrank to outperform the previously reported methods from the TREC Dynamic Domain Tracks 2017 and exceed all the methods in 2016 TREC Dynamic Domain after multiple search iterations, advancing the state of the art for dynamic search.

Diversifying Multi-aspect Search Results Using Simpson's Diversity Index

In search and recommendation, diversifying the multi-aspect search results could help with reducing redundancy, and promoting results that might not be shown otherwise. Many previous methods have been proposed for this task. However, previous methods do not explicitly consider the uniformity of the number of the items' classes, or evenness, which could degrade the search and recommendation quality. To address this problem, we introduce a novel method by adapting the Simpson's Diversity Index from biology, which enables a more effective and efficient quadratic search result diversification algorithm. We also extend the method to balance the diversity between multiple aspects through weighted factors and further improve computational complexity by developing a fast approximation algorithm. We demonstrate the feasibility of the proposed method using the openly available Kaggle shoes competition dataset. Our experimental results show that our approach outperforms previous state of the art diversification methods, while reducing computational complexity.

De-Biased Modelling of Search Click Behavior with Reinforcement Learning

Users' clicks on Web search results are one of the key signals for evaluating and improving web search quality and have been widely used as part of current state-of-the-art Learning-To-Rank(LTR) models. With a large volume of search logs available for major search engines, effective models of searcher click behavior have emerged to evaluate and train LTR models. However, when modeling the users' click behavior, considering the bias of the behavior is imperative. In particular, when a search result is not clicked, it is not necessarily chosen as not relevant by the user, but instead could have been simply missed, especially for lower-ranked results. These kinds of biases in the click log data can be incorporated into the click models, propagating the errors to the resulting LTR ranking models or evaluation metrics. In this paper, we propose the De-biased Reinforcement Learning Click model (DRLC). The DRLC model relaxes previously made assumptions about the users' examination behavior and resulting latent states. To implement the DRLC model, convolutional neural networks are used as the value networks for reinforcement learning, trained to learn a policy to reduce bias in the click logs. To demonstrate the effectiveness of the DRLC model, we first compare performance with the previous state-of-art approaches using established click prediction metrics, including log-likelihood and perplexity. We further show that DRLC also leads to improvements in ranking performance. Our experiments demonstrate the effectiveness of the DRLC model in learning to reduce bias in click logs, leading to improved modeling performance and showing the potential for using DRLC for improving Web search quality.

APRF-Net: Attentive Pseudo-Relevance Feedback Network for Query Categorization

Query categorization is an essential part of query intent understanding in e-commerce search. A common query categorization task is to select the relevant fine-grained product categories in a product taxonomy. For frequent queries, rich customer behavior (e.g., click-through data) can be used to infer the relevant product categories. However, for more rare queries, which cover a large volume of search traffic, relying solely on customer behavior may not suffice due to the lack of this signal. To improve categorization of rare queries, we adapt the Pseudo-Relevance Feedback (PRF) approach to utilize the latent knowledge embedded in semantically or lexically similar product documents to enrich the representation of the more rare queries. To this end, we propose a novel deep neural model named Attentive Pseudo Relevance Feedback Network (APRF-Net) to enhance the representation of rare queries for query categorization. To demonstrate the effectiveness of our approach, we collect search queries from a large commercial search engine, and compare APRF-Net to state-of-the-art deep learning models for text classification. Our results show that the APRF-Net significantly improves query categorization by 5.9% on F1@1 score over the baselines, which increases to 8.2% improvement for the rare (tail) queries. The findings of this paper can be leveraged for further improvements in search query representation and understanding.

DeepCAT: Deep Category Representation for Query Understanding in E-commerce Search

Mapping a search query to a set of relevant categories in the product taxonomy is a significant challenge in e-commerce search for two reasons: 1) Training data exhibits severe class imbalance problem due to biased click behavior, and 2) queries with little customer feedback (e.g., tail queries) are not well-represented in the training set, and cause difficulties for query understanding. To address these problems, we propose a deep learning model, DeepCAT, which learns joint word-category representations to enhance the query understanding process. We believe learning category interactions helps to improve the performance of category mapping on minority classes, tail and torso queries. DeepCAT contains a novel word-category representation model that trains the category representations based on word-category co-occurrences in the training set. The category representation is then leveraged to introduce a new loss function to estimate the category-category co-occurrences for refining joint word-category embeddings. To demonstrate our model's effectiveness on minority categories and tail queries, we conduct two sets of experiments. The results show that DeepCAT reaches a 10% improvement on minority classes and a 7.1% improvement on tail queries over a state-of-the-art label embedding model. Our findings suggest a promising direction for improving e-commerce search by semantic modeling of taxonomy hierarchies.

Identifying Helpful Sentences in Product Reviews

In recent years online shopping has gained momentum and became an important venue for customers wishing to save time and simplify their shopping process. A key advantage of shopping online is the ability to read what other customers are saying about products of interest. In this work, we aim to maintain this advantage in situations where extreme brevity is needed, for example, when shopping by voice. We suggest a novel task of extracting a single representative helpful sentence from a set of reviews for a given product. The selected sentence should meet two conditions: first, it should be helpful for a purchase decision and second, the opinion it expresses should be supported by multiple reviewers. This task is closely related to the task of Multi Document Summarization in the product reviews domain but differs in its objective and its level of conciseness. We collect a dataset in English of sentence helpfulness scores via crowd-sourcing and demonstrate its reliability despite the inherent subjectivity involved. Next, we describe a complete model that extracts representative helpful sentences with positive and negative sentiment towards the product and demonstrate that it outperforms several baselines.