Abstract:Evaluating retrieval-augmented generation (RAG) systems requires benchmarks that capture diverse question characteristics, yet practitioners lack empirical guidance on which dimensions to vary and at what granularity. We present HieraRAG, a hierarchical framework for studying granularity in RAG benchmark construction, defining optimal granularity as the level that maximizes discriminative power (the standard deviation of generation quality across categories) within a given RAG configuration. As a case study, we generate 5,872 synthetic question-answer (QA) pairs from FineWeb-10BT across 3 dimensions (Question Complexity, Answer Type, Linguistic Variation) at 3 granularity levels (2, 4, and 8 categories). With a BM25+Falcon-3-10B pipeline, optimal granularity varies by dimension: complexity benefits from fine-grained distinctions (discriminative power: 0.053) while answer type and linguistic variation peak at medium granularity. We introduce a Coherence Ratio metric to quantify whether fine-grained splits cleanly subdivide parent categories, revealing structural differences across dimensions (Question Complexity: 0.40 vs. Answer Type: 1.44). Human evaluation of 110 stratified QA pairs confirms synthetic quality. While these specific findings reflect a single configuration, HieraRAG provides a portable procedure and validation metric for practitioners to determine evaluation granularity within their own RAG settings.
Abstract:Classifying the intent behind healthcare search queries is crucial for improving the delivery of online healthcare information. The intricate nature of medical search queries, coupled with the limited availability of high-quality labeled data, presents substantial challenges for developing efficient classification models. Previous studies have exploited user interaction data, such as user clicks from search logs and employed pairwise loss functions to model co-click behavior for query representation learning. However, many health queries could have multiple intents, resulting in ambiguous or divergent click behavior. Furthermore, learning the single most popular intent of queries as inferred from global statistics based on the aggregate behavior of different users could potentially lead to disparity and performance drop when classifying the query intent within specific search sessions. To address these limitations, our work improves the query representation learning by aggregating similar queries via clustering, and introducing a novel loss function designed to capture the multifaceted nature of health search queries, resulting in a more scalable and accurate learning procedure. Furthermore, we quantify the ambiguity of health queries and the misalignment between global search intents and those discerned from individual sessions, by introducing the concordance rate (CR) score, and demonstrate a simple and effective method for incorporating our learned query representation into contextual, session-based search intent classification. Our extensive experimental results and analysis on two real-world search log datasets, i.e., a Health Search (HS) dataset and the publicly available TripClick dataset, demonstrate that our approach not only improves the intrinsic clustering metrics for query representation learning but also enhances accuracy for subsequent search intent classification tasks.
Abstract:Large language models (LLMs) are increasingly evaluated and sometimes trained using automated graders such as LLM-as-judges that output scalar scores or preferences. While convenient, these approaches are often opaque: a single score rarely explains why an answer is good or bad, which requirements were missed, or how a system should be improved. This lack of interpretability limits their usefulness for model development, dataset curation, and high-stakes deployment. Query-specific rubric-based evaluation offers a more transparent alternative by decomposing quality into explicit, checkable criteria. However, manually designing high-quality, query-specific rubrics is labor-intensive and cognitively demanding and not feasible for deployment. While previous approaches have focused on generating intermediate rubrics for automated downstream evaluation, it is unclear if these rubrics are both interpretable and effective for human users. In this work, we investigate whether LLMs can generate useful, instance-specific rubrics as compared to human-authored rubrics, while also improving effectiveness for identifying good responses. Through our systematic study on two rubric benchmarks, and on multiple few-shot and post-training strategies, we find that off-the-shelf LLMs produce rubrics that are poorly aligned with human-authored ones. We introduce a simple strategy, RubricRAG, which retrieves domain knowledge via rubrics at inference time from related queries. We demonstrate that RubricRAG can generate more interpretable rubrics both for similarity to human-authored rubrics, and for improved downstream evaluation effectiveness. Our results highlight both the challenges and a promising approach of scalable, interpretable evaluation through automated rubric generation.
Abstract:In Recommender Systems, users often seek the best products through indirect, vague, or under-specified queries, such as "best shoes for trail running". Such queries, also referred to as implicit superlative queries, pose a significant challenge for standard retrieval and ranking systems as they lack an explicit mention of attributes and require identifying and reasoning over complex factors. We investigate how Large Language Models (LLMs) can generate implicit attributes for ranking as well as reason over them to improve product recommendations for such queries. As a first step, we propose a novel four-point schema for annotating the best product candidates for superlative queries called SUPERB, paired with LLM-based product annotations. We then empirically evaluate several existing retrieval and ranking approaches on our new dataset, providing insights and discussing their integration into real-world e-commerce production systems.
Abstract:Computational argumentation, which involves generating answers or summaries for controversial topics like abortion bans and vaccination, has become increasingly important in today's polarized environment. Sophisticated LLM capabilities offer the potential to provide nuanced, evidence-based answers to such questions through Retrieval-Augmented Argumentation (RAArg), leveraging real-world evidence for high-quality, grounded arguments. However, evaluating RAArg remains challenging, as human evaluation is costly and difficult for complex, lengthy answers on complicated topics. At the same time, re-using existing argumentation datasets is no longer sufficient, as they lack long, complex arguments and realistic evidence from potentially misleading sources, limiting holistic evaluation of retrieval effectiveness and argument quality. To address these gaps, we investigate automated evaluation methods using multiple fine-grained LLM judges, providing better and more interpretable assessments than traditional single-score metrics and even previously reported human crowdsourcing. To validate the proposed techniques, we introduce ConQRet, a new benchmark featuring long and complex human-authored arguments on debated topics, grounded in real-world websites, allowing an exhaustive evaluation across retrieval effectiveness, argument quality, and groundedness. We validate our LLM Judges on a prior dataset and the new ConQRet benchmark. Our proposed LLM Judges and the ConQRet benchmark can enable rapid progress in computational argumentation and can be naturally extended to other complex retrieval-augmented generation tasks.




Abstract:Query Reformulation (QR) is a set of techniques used to transform a user's original search query to a text that better aligns with the user's intent and improves their search experience. Recently, zero-shot QR has been a promising approach due to its ability to exploit knowledge inherent in large language models. Inspired by the success of ensemble prompting strategies which have benefited other tasks, we investigate if they can improve query reformulation. In this context, we propose two ensemble-based prompting techniques, GenQREnsemble and GenQRFusion which leverage paraphrases of a zero-shot instruction to generate multiple sets of keywords to improve retrieval performance ultimately. We further introduce their post-retrieval variants to incorporate relevance feedback from a variety of sources, including an oracle simulating a human user and a "critic" LLM. We demonstrate that an ensemble of query reformulations can improve retrieval effectiveness by up to 18% on nDCG@10 in pre-retrieval settings and 9% on post-retrieval settings on multiple benchmarks, outperforming all previously reported SOTA results. We perform subsequent analyses to investigate the effects of feedback documents, incorporate domain-specific instructions, filter reformulations, and generate fluent reformulations that might be more beneficial to human searchers. Together, the techniques and the results presented in this paper establish a new state of the art in automated query reformulation for retrieval and suggest promising directions for future research.




Abstract:Conversational Task Assistants (CTAs) guide users in performing a multitude of activities, such as making recipes. However, ensuring that interactions remain engaging, interesting, and enjoyable for CTA users is not trivial, especially for time-consuming or challenging tasks. Grounded in psychological theories of human interest, we propose to engage users with contextual and interesting statements or facts during interactions with a multi-modal CTA, to reduce fatigue and task abandonment before a task is complete. To operationalize this idea, we train a high-performing classifier (82% F1-score) to automatically identify relevant and interesting facts for users. We use it to create an annotated dataset of task-specific interesting facts for the domain of cooking. Finally, we design and validate a dialogue policy to incorporate the identified relevant and interesting facts into a conversation, to improve user engagement and task completion. Live testing on a leading multi-modal voice assistant shows that 66% of the presented facts were received positively, leading to a 40% gain in the user satisfaction rating, and a 37% increase in conversation length. These findings emphasize that strategically incorporating interesting facts into the CTA experience can promote real-world user participation for guided task interactions.
Abstract:Query Reformulation(QR) is a set of techniques used to transform a user's original search query to a text that better aligns with the user's intent and improves their search experience. Recently, zero-shot QR has been shown to be a promising approach due to its ability to exploit knowledge inherent in large language models. By taking inspiration from the success of ensemble prompting strategies which have benefited many tasks, we investigate if they can help improve query reformulation. In this context, we propose an ensemble based prompting technique, GenQREnsemble which leverages paraphrases of a zero-shot instruction to generate multiple sets of keywords ultimately improving retrieval performance. We further introduce its post-retrieval variant, GenQREnsembleRF to incorporate pseudo relevant feedback. On evaluations over four IR benchmarks, we find that GenQREnsemble generates better reformulations with relative nDCG@10 improvements up to 18% and MAP improvements upto 24% over the previous zero-shot state-of-art. On the MSMarco Passage Ranking task, GenQREnsembleRF shows relative gains of 5% MRR using pseudo-relevance feedback, and 9% nDCG@10 using relevant feedback documents.
Abstract:State-of-the-art neural rankers pre-trained on large task-specific training data such as MS-MARCO, have been shown to exhibit strong performance on various ranking tasks without domain adaptation, also called zero-shot. However, zero-shot neural ranking may be sub-optimal, as it does not take advantage of the target domain information. Unfortunately, acquiring sufficiently large and high quality target training data to improve a modern neural ranker can be costly and time-consuming. To address this problem, we propose a new approach to unsupervised domain adaptation for ranking, DUQGen, which addresses a critical gap in prior literature, namely how to automatically generate both effective and diverse synthetic training data to fine tune a modern neural ranker for a new domain. Specifically, DUQGen produces a more effective representation of the target domain by identifying clusters of similar documents; and generates a more diverse training dataset by probabilistic sampling over the resulting document clusters. Our extensive experiments, over the standard BEIR collection, demonstrate that DUQGen consistently outperforms all zero-shot baselines and substantially outperforms the SOTA baselines on 16 out of 18 datasets, for an average of 4% relative improvement across all datasets. We complement our results with a thorough analysis for more in-depth understanding of the proposed method's performance and to identify promising areas for further improvements.
Abstract:Formulating effective search queries remains a challenging task, particularly when users lack expertise in a specific domain or are not proficient in the language of the content. Providing example documents of interest might be easier for a user. However, such query-by-example scenarios are prone to concept drift, and the retrieval effectiveness is highly sensitive to the query generation method, without a clear way to incorporate user feedback. To enable exploration and to support Human-In-The-Loop experiments we propose QueryExplorer -- an interactive query generation, reformulation, and retrieval interface with support for HuggingFace generation models and PyTerrier's retrieval pipelines and datasets, and extensive logging of human feedback. To allow users to create and modify effective queries, our demo supports complementary approaches of using LLMs interactively, assisting the user with edits and feedback at multiple stages of the query formulation process. With support for recording fine-grained interactions and user annotations, QueryExplorer can serve as a valuable experimental and research platform for annotation, qualitative evaluation, and conducting Human-in-the-Loop (HITL) experiments for complex search tasks where users struggle to formulate queries.