ConReader: Exploring Implicit Relations in Contracts for Contract Clause Extraction

We study automatic Contract Clause Extraction (CCE) by modeling implicit relations in legal contracts. Existing CCE methods mostly treat contracts as plain text, creating a substantial barrier to understanding contracts of high complexity. In this work, we first comprehensively analyze the complexity issues of contracts and distill out three implicit relations commonly found in contracts, namely, 1) Long-range Context Relation that captures the correlations of distant clauses; 2) Term-Definition Relation that captures the relation between important terms with their corresponding definitions; and 3) Similar Clause Relation that captures the similarities between clauses of the same type. Then we propose a novel framework ConReader to exploit the above three relations for better contract understanding and improving CCE. Experimental results show that ConReader makes the prediction more interpretable and achieves new state-of-the-art on two CCE tasks in both conventional and zero-shot settings.

KuaiRand: An Unbiased Sequential Recommendation Dataset with Randomly Exposed Videos

Recommender systems deployed in real-world applications can have inherent exposure bias, which leads to the biased logged data plaguing the researchers. A fundamental way to address this thorny problem is to collect users' interactions on randomly expose items, i.e., the missing-at-random data. A few works have asked certain users to rate or select randomly recommended items, e.g., Yahoo!, Coat, and OpenBandit. However, these datasets are either too small in size or lack key information, such as unique user ID or the features of users/items. In this work, we present KuaiRand, an unbiased sequential recommendation dataset containing millions of intervened interactions on randomly exposed videos, collected from the video-sharing mobile App, Kuaishou. Different from existing datasets, KuaiRand records 12 kinds of user feedback signals (e.g., click, like, and view time) on randomly exposed videos inserted in the recommendation feeds in two weeks. To facilitate model learning, we further collect rich features of users and items as well as users' behavior history. By releasing this dataset, we enable the research of advanced debiasing large-scale recommendation scenarios for the first time. Also, with its distinctive features, KuaiRand can support various other research directions such as interactive recommendation, long sequential behavior modeling, and multi-task learning. The dataset and its news will be available at https://kuairand.com.

Draft, Command, and Edit: Controllable Text Editing in E-Commerce

Product description generation is a challenging and under-explored task. Most such work takes a set of product attributes as inputs then generates a description from scratch in a single pass. However, this widespread paradigm might be limited when facing the dynamic wishes of users on constraining the description, such as deleting or adding the content of a user-specified attribute based on the previous version. To address this challenge, we explore a new draft-command-edit manner in description generation, leading to the proposed new task-controllable text editing in E-commerce. More specifically, we allow systems to receive a command (deleting or adding) from the user and then generate a description by flexibly modifying the content based on the previous version. It is easier and more practical to meet the new needs by modifying previous versions than generating from scratch. Furthermore, we design a data augmentation method to remedy the low resource challenge in this task, which contains a model-based and a rule-based strategy to imitate the edit by humans. To accompany this new task, we present a human-written draft-command-edit dataset called E-cEdits and a new metric "Attribute Edit". Our experimental results show that using the new data augmentation method outperforms baselines to a greater extent in both automatic and human evaluations.

Towards Complex Document Understanding By Discrete Reasoning

Document Visual Question Answering (VQA) aims to understand visually-rich documents to answer questions in natural language, which is an emerging research topic for both Natural Language Processing and Computer Vision. In this work, we introduce a new Document VQA dataset, named TAT-DQA, which consists of 3,067 document pages comprising semi-structured table(s) and unstructured text as well as 16,558 question-answer pairs by extending the TAT-QA dataset. These documents are sampled from real-world financial reports and contain lots of numbers, which means discrete reasoning capability is demanded to answer questions on this dataset. Based on TAT-DQA, we further develop a novel model named MHST that takes into account the information in multi-modalities, including text, layout and visual image, to intelligently address different types of questions with corresponding strategies, i.e., extraction or reasoning. Extensive experiments show that the MHST model significantly outperforms the baseline methods, demonstrating its effectiveness. However, the performance still lags far behind that of expert humans. We expect that our new TAT-DQA dataset would facilitate the research on deep understanding of visually-rich documents combining vision and language, especially for scenarios that require discrete reasoning. Also, we hope the proposed model would inspire researchers to design more advanced Document VQA models in future.

RDU: A Region-based Approach to Form-style Document Understanding

Key Information Extraction (KIE) is aimed at extracting structured information (e.g. key-value pairs) from form-style documents (e.g. invoices), which makes an important step towards intelligent document understanding. Previous approaches generally tackle KIE by sequence tagging, which faces difficulty to process non-flatten sequences, especially for table-text mixed documents. These approaches also suffer from the trouble of pre-defining a fixed set of labels for each type of documents, as well as the label imbalance issue. In this work, we assume Optical Character Recognition (OCR) has been applied to input documents, and reformulate the KIE task as a region prediction problem in the two-dimensional (2D) space given a target field. Following this new setup, we develop a new KIE model named Region-based Document Understanding (RDU) that takes as input the text content and corresponding coordinates of a document, and tries to predict the result by localizing a bounding-box-like region. Our RDU first applies a layout-aware BERT equipped with a soft layout attention masking and bias mechanism to incorporate layout information into the representations. Then, a list of candidate regions is generated from the representations via a Region Proposal Module inspired by computer vision models widely applied for object detection. Finally, a Region Categorization Module and a Region Selection Module are adopted to judge whether a proposed region is valid and select the one with the largest probability from all proposed regions respectively. Experiments on four types of form-style documents show that our proposed method can achieve impressive results. In addition, our RDU model can be trained with different document types seamlessly, which is especially helpful over low-resource documents.

Tailor: A Prompt-Based Approach to Attribute-Based Controlled Text Generation

Attribute-based Controlled Text Generation (CTG) refers to generating sentences that satisfy desirable attributes (e.g., emotions and topics). Existing works often utilize fine-tuning or resort to extra attribute classifiers, yet suffer from storage and inference time increases. To address these concerns, we explore attribute-based CTG in a prompt-based manner. In short, the proposed Tailor represents each attribute as a pre-trained continuous vector (i.e., single-attribute prompt) and guides the generation of a fixed PLM switch to a pre-specified attribute. We experimentally find that these prompts can be simply concatenated as a whole to multi-attribute CTG without any re-training, yet raises problems of fluency decrease and position sensitivity. To this end, Tailor provides a multi-attribute prompt mask and a re-indexing position-ids sequence to bridge the gap between the training (one prompt for each task) and testing stage (concatenating more than one prompt). To further enhance such single-attribute prompt combinations, Tailor also introduces a trainable prompt connector, which can be concatenated with any two single-attribute prompts to multi-attribute text generation. Experiments on 11 attribute-specific generation tasks demonstrate strong performances of Tailor on both single-attribute and multi-attribute CTG, with 0.08\% training parameters of a GPT-2.

A Unified Multi-task Learning Framework for Multi-goal Conversational Recommender Systems

Recent years witnessed several advances in developing multi-goal conversational recommender systems (MG-CRS) that can proactively attract users' interests and naturally lead user-engaged dialogues with multiple conversational goals and diverse topics. Four tasks are often involved in MG-CRS, including Goal Planning, Topic Prediction, Item Recommendation, and Response Generation. Most existing studies address only some of these tasks. To handle the whole problem of MG-CRS, modularized frameworks are adopted where each task is tackled independently without considering their interdependencies. In this work, we propose a novel Unified MultI-goal conversational recommeNDer system, namely UniMIND. In specific, we unify these four tasks with different formulations into the same sequence-to-sequence (Seq2Seq) paradigm. Prompt-based learning strategies are investigated to endow the unified model with the capability of multi-task learning. Finally, the overall learning and inference procedure consists of three stages, including multi-task learning, prompt-based tuning, and inference. Experimental results on two MG-CRS benchmarks (DuRecDial and TG-ReDial) show that UniMIND achieves state-of-the-art performance on all tasks with a unified model. Extensive analyses and discussions are provided for shedding some new perspectives for MG-CRS.

Interacting with Non-Cooperative User: A New Paradigm for Proactive Dialogue Policy

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios. To this end, we contribute to advance the study of the proactive dialogue policy to a more natural and challenging setting, i.e., interacting dynamically with users. Further, we call attention to the non-cooperative user behavior -- the user talks about off-path topics when he/she is not satisfied with the previous topics introduced by the agent. We argue that the targets of reaching the goal topic quickly and maintaining a high user satisfaction are not always converge, because the topics close to the goal and the topics user preferred may not be the same. Towards this issue, we propose a new solution named I-Pro that can learn Proactive policy in the Interactive setting. Specifically, we learn the trade-off via a learned goal weight, which consists of four factors (dialogue turn, goal completion difficulty, user satisfaction estimation, and cooperative degree). The experimental results demonstrate I-Pro significantly outperforms baselines in terms of effectiveness and interpretability.

CIRS: Bursting Filter Bubbles by Counterfactual Interactive Recommender System

While personalization increases the utility of recommender systems, it also brings the issue of filter bubbles. E.g., if the system keeps exposing and recommending the items that the user is interested in, it may also make the user feel bored and less satisfied. Existing work studies filter bubbles in static recommendation, where the effect of overexposure is hard to capture. In contrast, we believe it is more meaningful to study the issue in interactive recommendation and optimize long-term user satisfaction. Nevertheless, it is unrealistic to train the model online due to the high cost. As such, we have to leverage offline training data and disentangle the causal effect on user satisfaction. To achieve this goal, we propose a counterfactual interactive recommender system (CIRS) that augments offline reinforcement learning (offline RL) with causal inference. The basic idea is to first learn a causal user model on historical data to capture the overexposure effect of items on user satisfaction. It then uses the learned causal user model to help the planning of the RL policy. To conduct evaluation offline, we innovatively create an authentic RL environment (KuaiEnv) based on a real-world fully observed user rating dataset. The experiments show the effectiveness of CIRS in bursting filter bubbles and achieving long-term success in interactive recommendation. The implementation of CIRS is available via https://github.com/chongminggao/CIRS-codes.

KuaiRec: A Fully-observed Dataset for Recommender Systems

Recommender systems are usually developed and evaluated on the historical user-item logs. However, most offline recommendation datasets are highly sparse and contain various biases, which hampers the evaluation of recommendation policies. Existing efforts aim to improve the data quality by collecting users' preferences on randomly selected items (e.g., Yahoo! and Coat). However, they still suffer from the high variance issue caused by the sparsely observed data. To fundamentally solve the problem, we present KuaiRec, a fully-observed dataset collected from the social video-sharing mobile App, Kuaishou. The feedback of 1,411 users on almost all of the 3,327 videos is explicitly observed. To the best of our knowledge, this is the first real-world fully-observed dataset with millions of user-item interactions in recommendation. To demonstrate the advantage of KuaiRec, we leverage it to explore the key questions in evaluating conversational recommender systems. The experimental results show that two factors in traditional partially-observed data -- the data density and the exposure bias -- greatly affect the evaluation results. This entails the significance of our fully-observed data in researching many directions in recommender systems, e.g., the unbiased recommendation, interactive/conversational recommendation, and evaluation. We release the dataset and the pipeline implementation for evaluation at https://chongminggao.github.io/KuaiRec/.