Based on Pre-trained Language Models (PLMs), event coreference resolution (ECR) systems have demonstrated outstanding performance in clustering coreferential events across documents. However, the existing system exhibits an excessive reliance on the `triggers lexical matching' spurious pattern in the input mention pair text. We formalize the decision-making process of the baseline ECR system using a Structural Causal Model (SCM), aiming to identify spurious and causal associations (i.e., rationales) within the ECR task. Leveraging the debiasing capability of counterfactual data augmentation, we develop a rationale-centric counterfactual data augmentation method with LLM-in-the-loop. This method is specialized for pairwise input in the ECR system, where we conduct direct interventions on triggers and context to mitigate the spurious association while emphasizing the causation. Our approach achieves state-of-the-art performance on three popular cross-document ECR benchmarks and demonstrates robustness in out-of-domain scenarios.
Dialogue state modules are a useful component in a task-oriented dialogue system. Traditional methods find dialogue states by manually labeling training corpora, upon which neural models are trained. However, the labeling process can be costly, slow, error-prone, and more importantly, cannot cover the vast range of domains in real-world dialogues for customer service. We propose the task of dialogue state induction, building two neural latent variable models that mine dialogue states automatically from unlabeled customer service dialogue records. Results show that the models can effectively find meaningful slots. In addition, equipped with induced dialogue states, a state-of-the-art dialogue system gives better performance compared with not using a dialogue state module.
The task of semantic parsing is highly useful for dialogue and question answering systems. Many datasets have been proposed to map natural language text into SQL, among which the recent Spider dataset provides cross-domain samples with multiple tables and complex queries. We build a Spider dataset for Chinese, which is currently a low-resource language in this task area. Interesting research questions arise from the uniqueness of the language, which requires word segmentation, and also from the fact that SQL keywords and columns of DB tables are typically written in English. We compare character- and word-based encoders for a semantic parser, and different embedding schemes. Results show that word-based semantic parser is subject to segmentation errors and cross-lingual word embeddings are useful for text-to-SQL.