Conversational recommender system is an emerging area that has garnered an increasing interest in the community, especially with the advancements in large language models (LLMs) that enable diverse reasoning over conversational input. Despite the progress, the field has many aspects left to explore. The currently available public datasets for conversational recommendation lack specific user preferences and explanations for recommendations, hindering high-quality recommendations. To address such challenges, we present a novel conversational recommendation dataset named PEARL, synthesized with persona- and knowledge-augmented LLM simulators. We obtain detailed persona and knowledge from real-world reviews and construct a large-scale dataset with over 57k dialogues. Our experimental results demonstrate that utterances in PEARL include more specific user preferences, show expertise in the target domain, and provide recommendations more relevant to the dialogue context than those in prior datasets.
To build open-domain chatbots that are able to use diverse communicative skills, we propose a novel framework BotsTalk, where multiple agents grounded to the specific target skills participate in a conversation to automatically annotate multi-skill dialogues. We further present Blended Skill BotsTalk (BSBT), a large-scale multi-skill dialogue dataset comprising 300K conversations. Through extensive experiments, we demonstrate that our dataset can be effective for multi-skill dialogue systems which require an understanding of skill blending as well as skill grounding. Our code and data are available at https://github.com/convei-lab/BotsTalk.
This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as Persona-Chat. In contrast, we aim to fix annotation artifacts in benchmarking, which is orthogonally applicable to any dialogue model. Specifically, we augment relevant personas to improve dialogue dataset/agent, by leveraging the primal-dual structure of the two tasks, predicting dialogue responses and personas based on each other. Experiments on Persona-Chat show that our approach outperforms pre-trained LMs by an 11.7 point gain in terms of accuracy.