Abstract:Large language models (LLMs) have demonstrated strong capabilities in using external tools to address user inquiries. However, most existing evaluations assume tool use in short contexts, offering limited insight into model behavior during realistic long-term interactions. To fill this gap, we introduce ToolHaystack, a benchmark for testing the tool use capabilities in long-term interactions. Each test instance in ToolHaystack includes multiple tasks execution contexts and realistic noise within a continuous conversation, enabling assessment of how well models maintain context and handle various disruptions. By applying this benchmark to 14 state-of-the-art LLMs, we find that while current models perform well in standard multi-turn settings, they often significantly struggle in ToolHaystack, highlighting critical gaps in their long-term robustness not revealed by previous tool benchmarks.
Abstract:As malicious users increasingly employ phonetic substitution to evade hate speech detection, researchers have investigated such strategies. However, two key challenges remain. First, existing studies have overlooked the Korean language, despite its vulnerability to phonetic perturbations due to its phonographic nature. Second, prior work has primarily focused on constructing datasets rather than developing architectural defenses. To address these challenges, we propose (1) PHonetic-Informed Substitution for Hangul (PHISH) that exploits the phonological characteristics of the Korean writing system, and (2) Mixed Encoding of Semantic-pHonetic features (MESH) that enhances the detector's robustness by incorporating phonetic information at the architectural level. Our experimental results demonstrate the effectiveness of our proposed methods on both perturbed and unperturbed datasets, suggesting that they not only improve detection performance but also reflect realistic adversarial behaviors employed by malicious users.
Abstract:As large vision language models(LVLMs) rapidly advance, concerns about their potential to learn and generate social biases and stereotypes are increasing. Previous studies on LVLM's stereotypes face two primary limitations: metrics that overlooked the importance of content words, and datasets that overlooked the effect of color. To address these limitations, this study introduces new evaluation metrics based on the Stereotype Content Model (SCM). We also propose BASIC, a benchmark for assessing gender, race, and color stereotypes. Using SCM metrics and BASIC, we conduct a study with eight LVLMs to discover stereotypes. As a result, we found three findings. (1) The SCM-based evaluation is effective in capturing stereotypes. (2) LVLMs exhibit color stereotypes in the output along with gender and race ones. (3) Interaction between model architecture and parameter sizes seems to affect stereotypes. We release BASIC publicly on [anonymized for review].
Abstract:Web navigation is a unique domain that can automate many repetitive real-life tasks and is challenging as it requires long-horizon sequential decision making beyond typical multimodal large language model (MLLM) tasks. Yet, specialized reward models for web navigation that can be utilized during both training and test-time have been absent until now. Despite the importance of speed and cost-effectiveness, prior works have utilized MLLMs as reward models, which poses significant constraints for real-world deployment. To address this, in this work, we propose the first process reward model (PRM) called Web-Shepherd which could assess web navigation trajectories in a step-level. To achieve this, we first construct the WebPRM Collection, a large-scale dataset with 40K step-level preference pairs and annotated checklists spanning diverse domains and difficulty levels. Next, we also introduce the WebRewardBench, the first meta-evaluation benchmark for evaluating PRMs. In our experiments, we observe that our Web-Shepherd achieves about 30 points better accuracy compared to using GPT-4o on WebRewardBench. Furthermore, when testing on WebArena-lite by using GPT-4o-mini as the policy and Web-Shepherd as the verifier, we achieve 10.9 points better performance, in 10 less cost compared to using GPT-4o-mini as the verifier. Our model, dataset, and code are publicly available at LINK.
Abstract:We highlight two significant issues leading to the passivity of current merchant non-player characters (NPCs): pricing and communication. While immersive interactions have been a focus, negotiations between merchant NPCs and players on item prices have not received sufficient attention. First, we define passive pricing as the limited ability of merchants to modify predefined item prices. Second, passive communication means that merchants can only interact with players in a scripted manner. To tackle these issues and create an active merchant NPC, we propose a merchant framework based on large language models (LLMs), called MART, which consists of an appraiser module and a negotiator module. We conducted two experiments to guide game developers in selecting appropriate implementations by comparing different training methods and LLM sizes. Our findings indicate that finetuning methods, such as supervised finetuning (SFT) and knowledge distillation (KD), are effective in using smaller LLMs to implement active merchant NPCs. Additionally, we found three irregular cases arising from the responses of LLMs. We expect our findings to guide developers in using LLMs for developing active merchant NPCs.
Abstract:The recent growth of large language models (LLMs) has enabled more authentic, human-centered interactions through multi-agent systems. However, investigation into how conversations affect the psychological states of LLMs is limited, despite the impact of these states on the usability of LLM-based systems. In this study, we explored whether psychological states change during multi-agent interactions, focusing on the effects of conversation depth, topic, and speaker. We experimentally investigated the behavior of 10 LLMs in open-domain conversations. We employed 14 questionnaires and a topic-analysis method to examine the behavior of LLMs across four aspects: personality, interpersonal relationships, motivation, and emotion. The results revealed distinct psychological trends influenced by conversation depth and topic, with significant variations observed between different LLM families and parameter sizes.
Abstract:Recently, the demand for psychological counseling has significantly increased as more individuals express concerns about their mental health. This surge has accelerated efforts to improve the accessibility of counseling by using large language models (LLMs) as counselors. To ensure client privacy, training open-source LLMs faces a key challenge: the absence of realistic counseling datasets. To address this, we introduce Cactus, a multi-turn dialogue dataset that emulates real-life interactions using the goal-oriented and structured approach of Cognitive Behavioral Therapy (CBT). We create a diverse and realistic dataset by designing clients with varied, specific personas, and having counselors systematically apply CBT techniques in their interactions. To assess the quality of our data, we benchmark against established psychological criteria used to evaluate real counseling sessions, ensuring alignment with expert evaluations. Experimental results demonstrate that Camel, a model trained with Cactus, outperforms other models in counseling skills, highlighting its effectiveness and potential as a counseling agent. We make our data, model, and code publicly available.
Abstract:The idea of personality in descriptive psychology, traditionally defined through observable behavior, has now been extended to Large Language Models (LLMs) to better understand their behavior. This raises a question: do LLMs exhibit distinct and consistent personality traits, similar to humans? Existing self-assessment personality tests, while applicable, lack the necessary validity and reliability for precise personality measurements. To address this, we introduce TRAIT, a new tool consisting of 8K multi-choice questions designed to assess the personality of LLMs with validity and reliability. TRAIT is built on the psychometrically validated human questionnaire, Big Five Inventory (BFI) and Short Dark Triad (SD-3), enhanced with the ATOMIC10X knowledge graph for testing personality in a variety of real scenarios. TRAIT overcomes the reliability and validity issues when measuring personality of LLM with self-assessment, showing the highest scores across three metrics: refusal rate, prompt sensitivity, and option order sensitivity. It reveals notable insights into personality of LLM: 1) LLMs exhibit distinct and consistent personality, which is highly influenced by their training data (i.e., data used for alignment tuning), and 2) current prompting techniques have limited effectiveness in eliciting certain traits, such as high psychopathy or low conscientiousness, suggesting the need for further research in this direction.
Abstract:Conversational recommender system is an emerging area that has garnered an increasing interest in the community, especially with the advancements in large language models (LLMs) that enable diverse reasoning over conversational input. Despite the progress, the field has many aspects left to explore. The currently available public datasets for conversational recommendation lack specific user preferences and explanations for recommendations, hindering high-quality recommendations. To address such challenges, we present a novel conversational recommendation dataset named PEARL, synthesized with persona- and knowledge-augmented LLM simulators. We obtain detailed persona and knowledge from real-world reviews and construct a large-scale dataset with over 57k dialogues. Our experimental results demonstrate that utterances in PEARL include more specific user preferences, show expertise in the target domain, and provide recommendations more relevant to the dialogue context than those in prior datasets.
Abstract:To build open-domain chatbots that are able to use diverse communicative skills, we propose a novel framework BotsTalk, where multiple agents grounded to the specific target skills participate in a conversation to automatically annotate multi-skill dialogues. We further present Blended Skill BotsTalk (BSBT), a large-scale multi-skill dialogue dataset comprising 300K conversations. Through extensive experiments, we demonstrate that our dataset can be effective for multi-skill dialogue systems which require an understanding of skill blending as well as skill grounding. Our code and data are available at https://github.com/convei-lab/BotsTalk.