Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to facilitate the generation of appropriate responses. Recently, despite the remarkable conversational ability of large language models (LLMs), previous studies have suggested that they often struggle with providing useful emotional support. Hence, this work initially analyzes the results of LLMs on ESConv, revealing challenges in selecting the correct strategy and a notable preference for a specific strategy. Motivated by these, we explore the impact of the inherent preference in LLMs on providing emotional support, and consequently, we observe that exhibiting high preference for specific strategies hinders effective emotional support, aggravating its robustness in predicting the appropriate strategy. Moreover, we conduct a methodological study to offer insights into the necessary approaches for LLMs to serve as proficient emotional supporters. Our findings emphasize that (1) low preference for specific strategies hinders the progress of emotional support, (2) external assistance helps reduce preference bias, and (3) LLMs alone cannot become good emotional supporters. These insights suggest promising avenues for future research to enhance the emotional intelligence of LLMs.
Machine reasoning has made great progress in recent years owing to large language models (LLMs). In the clinical domain, however, most NLP-driven projects mainly focus on clinical classification or reading comprehension, and under-explore clinical reasoning for disease diagnosis due to the expensive rationale annotation with clinicians. In this work, we present a ``reasoning-aware'' diagnosis framework that rationalizes the diagnostic process via prompt-based learning in a time- and labor-efficient manner, and learns to reason over the prompt-generated rationales. Specifically, we address the clinical reasoning for disease diagnosis, where the LLM generates diagnostic rationales providing its insight on presented patient data and the reasoning path towards the diagnosis, namely Clinical Chain-of-Thought (Clinical CoT). We empirically demonstrate LLMs/LMs' ability of clinical reasoning via extensive experiments and analyses on both rationale generation and disease diagnosis in various settings. We further propose a novel set of criteria for evaluating machine-generated rationales' potential for real-world clinical settings, facilitating and benefiting future research in this area.
Code editing is an essential step towards reliable program synthesis to automatically correct critical errors generated from code LLMs. Recent studies have demonstrated that closed-source LLMs (i.e., ChatGPT and GPT-4) are capable of generating corrective feedback to edit erroneous inputs. However, it remains challenging for open-source code LLMs to generate feedback for code editing, since these models tend to adhere to the superficial formats of feedback and provide feedback with misleading information. Hence, the focus of our work is to leverage open-source code LLMs to generate helpful feedback with correct guidance for code editing. To this end, we present Coffee, a collected dataset specifically designed for code fixing with feedback. Using this dataset, we construct CoffeePots, a framework for COde Fixing with FEEdback via Preference-Optimized Tuning and Selection. The proposed framework aims to automatically generate helpful feedback for code editing while minimizing the potential risk of superficial feedback. The combination of Coffee and CoffeePots marks a significant advancement, achieving state-of-the-art performance on HumanEvalFix benchmark. Codes and model checkpoints are publicly available at https://github.com/Lune-Blue/COFFEE.