ToolHaystack: Stress-Testing Tool-Augmented Language Models in Realistic Long-Term Interactions

Large language models (LLMs) have demonstrated strong capabilities in using external tools to address user inquiries. However, most existing evaluations assume tool use in short contexts, offering limited insight into model behavior during realistic long-term interactions. To fill this gap, we introduce ToolHaystack, a benchmark for testing the tool use capabilities in long-term interactions. Each test instance in ToolHaystack includes multiple tasks execution contexts and realistic noise within a continuous conversation, enabling assessment of how well models maintain context and handle various disruptions. By applying this benchmark to 14 state-of-the-art LLMs, we find that while current models perform well in standard multi-turn settings, they often significantly struggle in ToolHaystack, highlighting critical gaps in their long-term robustness not revealed by previous tool benchmarks.

Web-Shepherd: Advancing PRMs for Reinforcing Web Agents

Web navigation is a unique domain that can automate many repetitive real-life tasks and is challenging as it requires long-horizon sequential decision making beyond typical multimodal large language model (MLLM) tasks. Yet, specialized reward models for web navigation that can be utilized during both training and test-time have been absent until now. Despite the importance of speed and cost-effectiveness, prior works have utilized MLLMs as reward models, which poses significant constraints for real-world deployment. To address this, in this work, we propose the first process reward model (PRM) called Web-Shepherd which could assess web navigation trajectories in a step-level. To achieve this, we first construct the WebPRM Collection, a large-scale dataset with 40K step-level preference pairs and annotated checklists spanning diverse domains and difficulty levels. Next, we also introduce the WebRewardBench, the first meta-evaluation benchmark for evaluating PRMs. In our experiments, we observe that our Web-Shepherd achieves about 30 points better accuracy compared to using GPT-4o on WebRewardBench. Furthermore, when testing on WebArena-lite by using GPT-4o-mini as the policy and Web-Shepherd as the verifier, we achieve 10.9 points better performance, in 10 less cost compared to using GPT-4o-mini as the verifier. Our model, dataset, and code are publicly available at LINK.