Retrieval Augmentation for Commonsense Reasoning: A Unified Approach

A common thread of retrieval-augmented methods in the existing literature focuses on retrieving encyclopedic knowledge, such as Wikipedia, which facilitates well-defined entity and relation spaces that can be modeled. However, applying such methods to commonsense reasoning tasks faces two unique challenges, i.e., the lack of a general large-scale corpus for retrieval and a corresponding effective commonsense retriever. In this paper, we systematically investigate how to leverage commonsense knowledge retrieval to improve commonsense reasoning tasks. We proposed a unified framework of retrieval-augmented commonsense reasoning (called RACo), including a newly constructed commonsense corpus with over 20 million documents and novel strategies for training a commonsense retriever. We conducted experiments on four different commonsense reasoning tasks. Extensive evaluation results showed that our proposed RACo can significantly outperform other knowledge-enhanced method counterparts, achieving new SoTA performance on the CommonGen and CREAK leaderboards.

A Unified Encoder-Decoder Framework with Entity Memory

Entities, as important carriers of real-world knowledge, play a key role in many NLP tasks. We focus on incorporating entity knowledge into an encoder-decoder framework for informative text generation. Existing approaches tried to index, retrieve, and read external documents as evidence, but they suffered from a large computational overhead. In this work, we propose an encoder-decoder framework with an entity memory, namely EDMem. The entity knowledge is stored in the memory as latent representations, and the memory is pre-trained on Wikipedia along with encoder-decoder parameters. To precisely generate entity names, we design three decoding methods to constrain entity generation by linking entities in the memory. EDMem is a unified framework that can be used on various entity-intensive question answering and generation tasks. Extensive experimental results show that EDMem outperforms both memory-based auto-encoder models and non-memory encoder-decoder models.

Generate rather than Retrieve: Large Language Models are Strong Context Generators

Knowledge-intensive tasks, such as open-domain question answering (QA), require access to a large amount of world or domain knowledge. A common approach for knowledge-intensive tasks is to employ a retrieve-then-read pipeline that first retrieves a handful of relevant contextual documents from an external corpus such as Wikipedia and then predicts an answer conditioned on the retrieved documents. In this paper, we present a novel perspective for solving knowledge-intensive tasks by replacing document retrievers with large language model generators. We call our method generate-then-read (GenRead), which first prompts a large language model to generate contextutal documents based on a given question, and then reads the generated documents to produce the final answer. Furthermore, we propose a novel clustering-based prompting method that selects distinct prompts, resulting in the generated documents that cover different perspectives, leading to better recall over acceptable answers. We conduct extensive experiments on three different knowledge-intensive tasks, including open-domain QA, fact checking, and dialogue system. Notably, GenRead achieves 71.6 and 54.4 exact match scores on TriviaQA and WebQ, significantly outperforming the state-of-the-art retrieve-then-read pipeline DPR-FiD by +4.0 and +3.9, without retrieving any documents from any external knowledge source. Lastly, we demonstrate the model performance can be further improved by combining retrieval and generation.

Heterogeneous Line Graph Transformer for Math Word Problems

This paper describes the design and implementation of a new machine learning model for online learning systems. We aim at improving the intelligent level of the systems by enabling an automated math word problem solver which can support a wide range of functions such as homework correction, difficulty estimation, and priority recommendation. We originally planned to employ existing models but realized that they processed a math word problem as a sequence or a homogeneous graph of tokens. Relationships between the multiple types of tokens such as entity, unit, rate, and number were ignored. We decided to design and implement a novel model to use such relational data to bridge the information gap between human-readable language and machine-understandable logical form. We propose a heterogeneous line graph transformer (HLGT) model that constructs a heterogeneous line graph via semantic role labeling on math word problems and then perform node representation learning aware of edge types. We add numerical comparison as an auxiliary task to improve model training for real-world use. Experimental results show that the proposed model achieves a better performance than existing models and suggest that it is still far below human performance. Information utilization and knowledge discovery is continuously needed to improve the online learning systems.

On the Relationship between Counterfactual Explainer and Recommender: A Framework and Preliminary Observations

Recommender systems employ machine learning models to learn from historical data to predict the preferences of users. Deep neural network (DNN) models such as neural collaborative filtering (NCF) are increasingly popular. However, the tangibility and trustworthiness of the recommendations are questionable due to the complexity and lack of explainability of the models. To enable explainability, recent techniques such as ACCENT and FIA are looking for counterfactual explanations that are specific historical actions of a user, the removal of which leads to a change to the recommendation result. In this work, we present a general framework for both DNN and non-DNN models so that the counterfactual explainers all belong to it with specific choices of components. This framework first estimates the influence of a certain historical action after its removal and then uses search algorithms to find the minimal set of such actions for the counterfactual explanation. With this framework, we are able to investigate the relationship between the explainers and recommenders. We empirically study two recommender models (NCF and Factorization Machine) and two datasets (MovieLens and Yelp). We analyze the relationship between the performance of the recommender and the quality of the explainer. We observe that with standard evaluation metrics, the explainers deliver worse performance when the recommendations are more accurate. This indicates that having good explanations to correct predictions is harder than having them to wrong predictions. The community needs more fine-grained evaluation metrics to measure the quality of counterfactual explanations to recommender systems.

Automatic Controllable Product Copywriting for E-Commerce

Automatic product description generation for e-commerce has witnessed significant advancement in the past decade. Product copywriting aims to attract users' interest and improve user experience by highlighting product characteristics with textual descriptions. As the services provided by e-commerce platforms become diverse, it is necessary to adapt the patterns of automatically-generated descriptions dynamically. In this paper, we report our experience in deploying an E-commerce Prefix-based Controllable Copywriting Generation (EPCCG) system into the JD.com e-commerce product recommendation platform. The development of the system contains two main components: 1) copywriting aspect extraction; 2) weakly supervised aspect labeling; 3) text generation with a prefix-based language model; 4) copywriting quality control. We conduct experiments to validate the effectiveness of the proposed EPCCG. In addition, we introduce the deployed architecture which cooperates with the EPCCG into the real-time JD.com e-commerce recommendation platform and the significant payoff since deployment.

Graph Rationalization with Environment-based Augmentations

Rationale is defined as a subset of input features that best explains or supports the prediction by machine learning models. Rationale identification has improved the generalizability and interpretability of neural networks on vision and language data. In graph applications such as molecule and polymer property prediction, identifying representative subgraph structures named as graph rationales plays an essential role in the performance of graph neural networks. Existing graph pooling and/or distribution intervention methods suffer from lack of examples to learn to identify optimal graph rationales. In this work, we introduce a new augmentation operation called environment replacement that automatically creates virtual data examples to improve rationale identification. We propose an efficient framework that performs rationale-environment separation and representation learning on the real and augmented examples in latent spaces to avoid the high complexity of explicit graph decoding and encoding. Comparing against recent techniques, experiments on seven molecular and four polymer real datasets demonstrate the effectiveness and efficiency of the proposed augmentation-based graph rationalization framework.

A Bottom-Up End-User Intelligent Assistant Approach to Empower Gig Workers against AI Inequality

The growing inequality in gig work between workers and platforms has become a critical social issue as gig work plays an increasingly prominent role in the future of work. The AI inequality is caused by (1) the technology divide in who has access to AI technologies in gig work; and (2) the data divide in who owns the data in gig work leads to unfair working conditions, growing pay gap, neglect of workers' diverse preferences, and workers' lack of trust in the platforms. In this position paper, we argue that a bottom-up approach that empowers individual workers to access AI-enabled work planning support and share data among a group of workers through a network of end-user-programmable intelligent assistants is a practical way to bridge AI inequality in gig work under the current paradigm of privately owned platforms. This position paper articulates a set of research challenges, potential approaches, and community engagement opportunities, seeking to start a dialogue on this important research topic in the interdisciplinary CHIWORK community.

A Survey of Multi-task Learning in Natural Language Processing: Regarding Task Relatedness and Training Methods

Multi-task learning (MTL) has become increasingly popular in natural language processing (NLP) because it improves the performance of related tasks by exploiting their commonalities and differences. Nevertheless, it is still not understood very well how multi-task learning can be implemented based on the relatedness of training tasks. In this survey, we review recent advances of multi-task learning methods in NLP, with the aim of summarizing them into two general multi-task training methods based on their task relatedness: (i) joint training and (ii) multi-step training. We present examples in various NLP downstream applications, summarize the task relationships and discuss future directions of this promising topic.