Dialogue with Robots: Proposals for Broadening Participation and Research in the SLIVAR Community

The ability to interact with machines using natural human language is becoming not just commonplace, but expected. The next step is not just text interfaces, but speech interfaces and not just with computers, but with all machines including robots. In this paper, we chronicle the recent history of this growing field of spoken dialogue with robots and offer the community three proposals, the first focused on education, the second on benchmarks, and the third on the modeling of language when it comes to spoken interaction with robots. The three proposals should act as white papers for any researcher to take and build upon.

DOROTHIE: Spoken Dialogue for Handling Unexpected Situations in Interactive Autonomous Driving Agents

In the real world, autonomous driving agents navigate in highly dynamic environments full of unexpected situations where pre-trained models are unreliable. In these situations, what is immediately available to vehicles is often only human operators. Empowering autonomous driving agents with the ability to navigate in a continuous and dynamic environment and to communicate with humans through sensorimotor-grounded dialogue becomes critical. To this end, we introduce Dialogue On the ROad To Handle Irregular Events (DOROTHIE), a novel interactive simulation platform that enables the creation of unexpected situations on the fly to support empirical studies on situated communication with autonomous driving agents. Based on this platform, we created the Situated Dialogue Navigation (SDN), a navigation benchmark of 183 trials with a total of 8415 utterances, around 18.7 hours of control streams, and 2.9 hours of trimmed audio. SDN is developed to evaluate the agent's ability to predict dialogue moves from humans as well as generate its own dialogue moves and physical navigation actions. We further developed a transformer-based baseline model for these SDN tasks. Our empirical results indicate that language guided-navigation in a highly dynamic environment is an extremely difficult task for end-to-end models. These results will provide insight towards future work on robust autonomous driving agents. The DOROTHIE platform, SDN benchmark, and code for the baseline model are available at https://github.com/sled-group/DOROTHIE.

Decision-Theoretic Question Generation for Situated Reference Resolution: An Empirical Study and Computational Model

Dialogue agents that interact with humans in situated environments need to manage referential ambiguity across multiple modalities and ask for help as needed. However, it is not clear what kinds of questions such agents should ask nor how the answers to such questions can be used to resolve ambiguity. To address this, we analyzed dialogue data from an interactive study in which participants controlled a virtual robot tasked with organizing a set of tools while engaging in dialogue with a live, remote experimenter. We discovered a number of novel results, including the distribution of question types used to resolve ambiguity and the influence of dialogue-level factors on the reference resolution process. Based on these empirical findings we: (1) developed a computational model for clarification requests using a decision network with an entropy-based utility assignment method that operates across modalities, (2) evaluated the model, showing that it outperforms a slot-filling baseline in environments of varying ambiguity, and (3) interpreted the results to offer insight into the ways that agents can ask questions to facilitate situated reference resolution.

How Should Agents Ask Questions For Situated Learning? An Annotated Dialogue Corpus

Intelligent agents that are confronted with novel concepts in situated environments will need to ask their human teammates questions to learn about the physical world. To better understand this problem, we need data about asking questions in situated task-based interactions. To this end, we present the Human-Robot Dialogue Learning (HuRDL) Corpus - a novel dialogue corpus collected in an online interactive virtual environment in which human participants play the role of a robot performing a collaborative tool-organization task. We describe the corpus data and a corresponding annotation scheme to offer insight into the form and content of questions that humans ask to facilitate learning in a situated environment. We provide the corpus as an empirically-grounded resource for improving question generation in situated intelligent agents.

Spoken Language Interaction with Robots: Research Issues and Recommendations, Report from the NSF Future Directions Workshop

With robotics rapidly advancing, more effective human-robot interaction is increasingly needed to realize the full potential of robots for society. While spoken language must be part of the solution, our ability to provide spoken language interaction capabilities is still very limited. The National Science Foundation accordingly convened a workshop, bringing together speech, language, and robotics researchers to discuss what needs to be done. The result is this report, in which we identify key scientific and engineering advances needed. Our recommendations broadly relate to eight general themes. First, meeting human needs requires addressing new challenges in speech technology and user experience design. Second, this requires better models of the social and interactive aspects of language use. Third, for robustness, robots need higher-bandwidth communication with users and better handling of uncertainty, including simultaneous consideration of multiple hypotheses and goals. Fourth, more powerful adaptation methods are needed, to enable robots to communicate in new environments, for new tasks, and with diverse user populations, without extensive re-engineering or the collection of massive training data. Fifth, since robots are embodied, speech should function together with other communication modalities, such as gaze, gesture, posture, and motion. Sixth, since robots operate in complex environments, speech components need access to rich yet efficient representations of what the robot knows about objects, locations, noise sources, the user, and other humans. Seventh, since robots operate in real time, their speech and language processing components must also. Eighth, in addition to more research, we need more work on infrastructure and resources, including shareable software modules and internal interfaces, inexpensive hardware, baseline systems, and diverse corpora.

Towards Preference Learning for Autonomous Ground Robot Navigation Tasks

We are interested in the design of autonomous robot behaviors that learn the preferences of users over continued interactions, with the goal of efficiently executing navigation behaviors in a way that the user expects. In this paper, we discuss our work in progress to modify a general model for robot navigation behaviors in an exploration task on a per-user basis using preference-based reinforcement learning. The novel contribution of this approach is that it combines reinforcement learning, motion planning, and natural language processing to allow an autonomous agent to learn from sustained dialogue with a human teammate as opposed to one-off instructions.

A Research Platform for Multi-Robot Dialogue with Humans

This paper presents a research platform that supports spoken dialogue interaction with multiple robots. The demonstration showcases our crafted MultiBot testing scenario in which users can verbally issue search, navigate, and follow instructions to two robotic teammates: a simulated ground robot and an aerial robot. This flexible language and robotic platform takes advantage of existing tools for speech recognition and dialogue management that are compatible with new domains, and implements an inter-agent communication protocol (tactical behavior specification), where verbal instructions are encoded for tasks assigned to the appropriate robot.

Balancing Efficiency and Coverage in Human-Robot Dialogue Collection

We describe a multi-phased Wizard-of-Oz approach to collecting human-robot dialogue in a collaborative search and navigation task. The data is being used to train an initial automated robot dialogue system to support collaborative exploration tasks. In the first phase, a wizard freely typed robot utterances to human participants. For the second phase, this data was used to design a GUI that includes buttons for the most common communications, and templates for communications with varying parameters. Comparison of the data gathered in these phases show that the GUI enabled a faster pace of dialogue while still maintaining high coverage of suitable responses, enabling more efficient targeted data collection, and improvements in natural language understanding using GUI-collected data. As a promising first step towards interactive learning, this work shows that our approach enables the collection of useful training data for navigation-based HRI tasks.

Consequences and Factors of Stylistic Differences in Human-Robot Dialogue

This paper identifies stylistic differences in instruction-giving observed in a corpus of human-robot dialogue. Differences in verbosity and structure (i.e., single-intent vs. multi-intent instructions) arose naturally without restrictions or prior guidance on how users should speak with the robot. Different styles were found to produce different rates of miscommunication, and correlations were found between style differences and individual user variation, trust, and interaction experience with the robot. Understanding potential consequences and factors that influence style can inform design of dialogue systems that are robust to natural variation from human users.

ScoutBot: A Dialogue System for Collaborative Navigation

ScoutBot is a dialogue interface to physical and simulated robots that supports collaborative exploration of environments. The demonstration will allow users to issue unconstrained spoken language commands to ScoutBot. ScoutBot will prompt for clarification if the user's instruction needs additional input. It is trained on human-robot dialogue collected from Wizard-of-Oz experiments, where robot responses were initiated by a human wizard in previous interactions. The demonstration will show a simulated ground robot (Clearpath Jackal) in a simulated environment supported by ROS (Robot Operating System).