We investigate the impact of politeness levels in prompts on the performance of large language models (LLMs). Polite language in human communications often garners more compliance and effectiveness, while rudeness can cause aversion, impacting response quality. We consider that LLMs mirror human communication traits, suggesting they align with human cultural norms. We assess the impact of politeness in prompts on LLMs across English, Chinese, and Japanese tasks. We observed that impolite prompts often result in poor performance, but overly polite language does not guarantee better outcomes. The best politeness level is different according to the language. This phenomenon suggests that LLMs not only reflect human behavior but are also influenced by language, particularly in different cultural contexts. Our findings highlight the need to factor in politeness for cross-cultural natural language processing and LLM usage.
Audio-visual speech recognition (AVSR) is a multimodal extension of automatic speech recognition (ASR), using video as a complement to audio. In AVSR, considerable efforts have been directed at datasets for facial features such as lip-readings, while they often fall short in evaluating the image comprehension capabilities in broader contexts. In this paper, we construct SlideAVSR, an AVSR dataset using scientific paper explanation videos. SlideAVSR provides a new benchmark where models transcribe speech utterances with texts on the slides on the presentation recordings. As technical terminologies that are frequent in paper explanations are notoriously challenging to transcribe without reference texts, our SlideAVSR dataset spotlights a new aspect of AVSR problems. As a simple yet effective baseline, we propose DocWhisper, an AVSR model that can refer to textual information from slides, and confirm its effectiveness on SlideAVSR.
Automatic evaluation of text generation is essential for improving the accuracy of generation tasks. In light of the current trend towards increasingly larger decoder-based language models, we investigate automatic evaluation methods based on such models for text generation. This paper compares various methods, including tuning with encoder-based models and large language models under equal conditions, on two different tasks, machine translation evaluation and semantic textual similarity, in two languages, Japanese and English. Experimental results show that compared to the tuned encoder-based models, the tuned decoder-based models perform poorly. The analysis of the causes for this suggests that the decoder-based models focus on surface word sequences and do not capture meaning. It is also revealed that in-context learning of very large decoder-based models such as ChatGPT makes it difficult to identify fine-grained semantic differences.
Despite the remarkable progress in natural language understanding with pretrained Transformers, neural language models often do not handle commonsense knowledge well. Toward commonsense-aware models, there have been attempts to obtain knowledge, ranging from automatic acquisition to crowdsourcing. However, it is difficult to obtain a high-quality knowledge base at a low cost, especially from scratch. In this paper, we propose PHALM, a method of building a knowledge graph from scratch, by prompting both crowdworkers and a large language model (LLM). We used this method to build a Japanese event knowledge graph and trained Japanese commonsense generation models. Experimental results revealed the acceptability of the built graph and inferences generated by the trained models. We also report the difference in prompting humans and an LLM. Our code, data, and models are available at github.com/nlp-waseda/comet-atomic-ja.
Recent studies in natural language processing (NLP) have focused on modern languages and achieved state-of-the-art results in many tasks. Meanwhile, little attention has been paid to ancient texts and related tasks. Classical Chinese first came to Japan approximately 2,000 years ago. It was gradually adapted to a Japanese form called Kanbun-Kundoku (Kanbun) in Japanese reading and translating methods, which has significantly impacted Japanese literature. However, compared to the rich resources for ancient texts in mainland China, Kanbun resources remain scarce in Japan. To solve this problem, we construct the first Classical-Chinese-to-Kanbun dataset in the world. Furthermore, we introduce two tasks, character reordering and machine translation, both of which play a significant role in Kanbun comprehension. We also test the current language models on these tasks and discuss the best evaluation method by comparing the results with human scores. We release our code and dataset on GitHub.
Building open-domain dialogue systems capable of rich human-like conversational ability is one of the fundamental challenges in language generation. However, even with recent advancements in the field, existing open-domain generative models fail to capture and utilize external knowledge, leading to repetitive or generic responses to unseen utterances. Current work on knowledge-grounded dialogue generation primarily focuses on persona incorporation or searching a fact-based structured knowledge source such as Wikipedia. Our method takes a broader and simpler approach, which aims to improve the raw conversation ability of the system by mimicking the human response behavior through casual interactions found on social media. Utilizing a joint retriever-generator setup, the model queries a large set of filtered comment data from Reddit to act as additional context for the seq2seq generator. Automatic and human evaluations on open-domain dialogue datasets demonstrate the effectiveness of our approach.
Dialogue systems without consistent responses are not fascinating. In this study, we build a dialogue system that can respond based on a given character setting (persona) to bring consistency. Considering the trend of the rapidly increasing scale of language models, we propose an approach that uses prompt-tuning, which has low learning costs, on pre-trained large-scale language models. The results of automatic and manual evaluations in English and Japanese show that it is possible to build a dialogue system with more natural and personalized responses using less computational resources than fine-tuning.
We aim to overcome the lack of diversity in responses of current dialogue systems and to develop a dialogue system that is engaging as a conversational partner. We propose a generator-evaluator model that evaluates multiple responses generated by a response generator and selects the best response by an evaluator. By generating multiple responses, we obtain diverse responses. We conduct human evaluations to compare the output of the proposed system with that of a baseline system. The results of the human evaluations showed that the proposed system's responses were often judged to be better than the baseline system's, and indicated the effectiveness of the proposed method.
In communication, a human would recognize the emotion of an interlocutor and respond with an appropriate emotion, such as empathy and comfort. Toward developing a dialogue system with such a human-like ability, we propose a method to build a dialogue corpus annotated with two kinds of emotions. We collect dialogues from Twitter and annotate each utterance with the emotion that a speaker put into the utterance (expressed emotion) and the emotion that a listener felt after listening to the utterance (experienced emotion). We built a dialogue corpus in Japanese using this method, and its statistical analysis revealed the differences between expressed and experienced emotions. We conducted experiments on recognition of the two kinds of emotions. The experimental results indicated the difficulty in recognizing experienced emotions and the effectiveness of multi-task learning of the two kinds of emotions. We hope that the constructed corpus will facilitate the study on emotion recognition in a dialogue and emotion-aware dialogue response generation.
For a computer to naturally interact with a human, it needs to be human-like. In this paper, we propose a neural response generation model with multi-task learning of generation and classification, focusing on emotion. Our model based on BART (Lewis et al., 2020), a pre-trained transformer encoder-decoder model, is trained to generate responses and recognize emotions simultaneously. Furthermore, we weight the losses for the tasks to control the update of parameters. Automatic evaluations and crowdsourced manual evaluations show that the proposed model makes generated responses more emotionally aware.