The rapid adoption of large language model (LLM)-based systems -- from chatbots to autonomous agents capable of executing code and financial transactions -- has created a new attack surface that existing security frameworks inadequately address. The dominant framing of these threats as "prompt injection" -- a catch-all phrase for security failures in LLM-based systems -- obscures a more complex reality: Attacks on LLM-based systems increasingly involve multi-step sequences that mirror traditional malware campaigns. In this paper, we propose that attacks targeting LLM-based applications constitute a distinct class of malware, which we term \textit{promptware}, and introduce a five-step kill chain model for analyzing these threats. The framework comprises Initial Access (prompt injection), Privilege Escalation (jailbreaking), Persistence (memory and retrieval poisoning), Lateral Movement (cross-system and cross-user propagation), and Actions on Objective (ranging from data exfiltration to unauthorized transactions). By mapping recent attacks to this structure, we demonstrate that LLM-related attacks follow systematic sequences analogous to traditional malware campaigns. The promptware kill chain offers security practitioners a structured methodology for threat modeling and provides a common vocabulary for researchers across AI safety and cybersecurity to address a rapidly evolving threat landscape.
Anthropomorphisation -- the phenomenon whereby non-human entities are ascribed human-like qualities -- has become increasingly salient with the rise of large language model (LLM)-based conversational agents (CAs). Unlike earlier chatbots, LLM-based CAs routinely generate interactional and linguistic cues, such as first-person self-reference, epistemic and affective expressions that empirical work shows can increase engagement. On the other hand, anthropomorphisation raises ethical concerns, including deception, overreliance, and exploitative relationship framing, while some authors argue that anthropomorphic interaction may support autonomy, well-being, and inclusion. Despite increasing interest in the phenomenon, literature remains fragmented across domains and varies substantially in how it defines, operationalizes, and normatively evaluates anthropomorphisation. This scoping review maps ethically oriented work on anthropomorphising LLM-based CAs across five databases and three preprint repositories. We synthesize (1) conceptual foundations, (2) ethical challenges and opportunities, and (3) methodological approaches. We find convergence on attribution-based definitions but substantial divergence in operationalization, a predominantly risk-forward normative framing, and limited empirical work that links observed interaction effects to actionable governance guidance. We conclude with a research agenda and design/governance recommendations for ethically deploying anthropomorphic cues in LLM-based conversational agents.
The rapid advancement of Large Language Models (LLMs) has necessitated more robust evaluation methods that go beyond static benchmarks, which are increasingly prone to data saturation and leakage. In this paper, we propose a dynamic benchmarking framework for evaluating multilingual and multicultural capabilities through the social deduction game Spyfall. In our setup, models must engage in strategic dialogue to either identify a secret agent or avoid detection, utilizing culturally relevant locations or local foods. Our results show that our game-based rankings align closely with the Chatbot Arena. However, we find a significant performance gap in non-English contexts: models are generally less proficient when handling locally specific entities and often struggle with rule-following or strategic integrity in non-English languages. We demonstrate that this game-based approach provides a scalable, leakage-resistant, and culturally nuanced alternative to traditional NLP benchmarks. The game history can be accessed here https://huggingface.co/datasets/haryoaw/cultural-spyfall.
As language-model agents evolve from passive chatbots into proactive assistants that handle personal data, evaluating their adherence to social norms becomes increasingly critical, often through the lens of Contextual Integrity (CI). However, existing CI benchmarks are largely text-centric and primarily emphasize negative refusal scenarios, overlooking multimodal privacy risks and the fundamental trade-off between privacy and utility. In this paper, we introduce MPCI-Bench, the first Multimodal Pairwise Contextual Integrity benchmark for evaluating privacy behavior in agentic settings. MPCI-Bench consists of paired positive and negative instances derived from the same visual source and instantiated across three tiers: normative Seed judgments, context-rich Story reasoning, and executable agent action Traces. Data quality is ensured through a Tri-Principle Iterative Refinement pipeline. Evaluations of state-of-the-art multimodal models reveal systematic failures to balance privacy and utility and a pronounced modality leakage gap, where sensitive visual information is leaked more frequently than textual information. We will open-source MPCI-Bench to facilitate future research on agentic CI.
Digital platforms have an ever-expanding user base, and act as a hub for communication, business, and connectivity. However, this has also allowed for the spread of hate speech and misogyny. Artificial intelligence models have emerged as an effective solution for countering online hate speech but are under explored for low resource and code-mixed languages and suffer from a lack of interpretability. Explainable Artificial Intelligence (XAI) can enhance transparency in the decisions of deep learning models, which is crucial for a sensitive domain such as hate speech detection. In this paper, we present a multi-modal and explainable web application for detecting misogyny in text and memes in code-mixed Hindi and English. The system leverages state-of-the-art transformer-based models that support multilingual and multimodal settings. For text-based misogyny identification, the system utilizes XLM-RoBERTa (XLM-R) and multilingual Bidirectional Encoder Representations from Transformers (mBERT) on a dataset of approximately 4,193 comments. For multimodal misogyny identification from memes, the system utilizes mBERT + EfficientNet, and mBERT + ResNET trained on a dataset of approximately 4,218 memes. It also provides feature importance scores using explainability techniques including Shapley Additive Values (SHAP) and Local Interpretable Model Agnostic Explanations (LIME). The application aims to serve as a tool for both researchers and content moderators, to promote further research in the field, combat gender based digital violence, and ensure a safe digital space. The system has been evaluated using human evaluators who provided their responses on Chatbot Usability Questionnaire (CUQ) and User Experience Questionnaire (UEQ) to determine overall usability.
Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot development practices provide no systematic means to specify or verify it. This paper envisions a framework integrating natural language processing and formal verification to deliver empathetic therapy chatbots. A Transformer-based model extracts dialogue features, which are then translated into a Stochastic Hybrid Automaton model of dyadic therapy sessions. Empathy-related properties can then be verified through Statistical Model Checking, while strategy synthesis provides guidance for shaping agent behavior. Preliminary results show that the formal model captures therapy dynamics with good fidelity and that ad-hoc strategies improve the probability of satisfying empathy requirements.
As emotional support chatbots have recently gained significant traction across both research and industry, a common evaluation strategy has emerged: use help-seeker simulators to interact with supporter chatbots. However, current simulators suffer from two critical limitations: (1) they fail to capture the behavioral diversity of real-world seekers, often portraying them as overly cooperative, and (2) they lack the controllability required to simulate specific seeker profiles. To address these challenges, we present a controllable seeker simulator driven by nine psychological and linguistic features that underpin seeker behavior. Using authentic Reddit conversations, we train our model via a Mixture-of-Experts (MoE) architecture, which effectively differentiates diverse seeker behaviors into specialized parameter subspaces, thereby enhancing fine-grained controllability. Our simulator achieves superior profile adherence and behavioral diversity compared to existing approaches. Furthermore, evaluating 7 prominent supporter models with our system uncovers previously obscured performance degradations. These findings underscore the utility of our framework in providing a more faithful and stress-tested evaluation for emotional support chatbots.
Building NLP systems for subjective tasks requires one to ensure their alignment to contrasting human values. We propose the MultiCalibrated Subjective Task Learner framework (MC-STL), which clusters annotations into identifiable human value clusters by three approaches (similarity of annotator rationales, expert-value taxonomies or rater's sociocultural descriptors) and calibrates predictions for each value cluster by learning cluster-specific embeddings. We demonstrate MC-STL on several subjective learning settings, including ordinal, binary, and preference learning predictions, and evaluate it on multiple datasets covering toxic chatbot conversations, offensive social media posts, and human preference alignment. The results show that MC-STL consistently outperforms the baselines that ignore the latent value structure of the annotations, delivering gains in discrimination, value-specific calibration, and disagreement-aware metrics.
Real-time multimodal auto-completion is essential for digital assistants, chatbots, design tools, and healthcare consultations, where user inputs rely on shared visual context. We introduce Multimodal Auto-Completion (MAC), a task that predicts upcoming characters in live chats using partially typed text and visual cues. Unlike traditional text-only auto-completion (TAC), MAC grounds predictions in multimodal context to better capture user intent. To enable this task, we adapt MMDialog and ImageChat to create benchmark datasets. We evaluate leading vision-language models (VLMs) against strong textual baselines, highlighting trade-offs in accuracy and efficiency. We present Router-Suggest, a router framework that dynamically selects between textual models and VLMs based on dialog context, along with a lightweight variant for resource-constrained environments. Router-Suggest achieves a 2.3x to 10x speedup over the best-performing VLM. A user study shows that VLMs significantly excel over textual models on user satisfaction, notably saving user typing effort and improving the quality of completions in multi-turn conversations. These findings underscore the need for multimodal context in auto-completions, leading to smarter, user-aware assistants.
The availability of Large Language Models (LLMs) has led to a new generation of powerful chatbots that can be developed at relatively low cost. As companies deploy these tools, security challenges need to be addressed to prevent financial loss and reputational damage. A key security challenge is jailbreaking, the malicious manipulation of prompts and inputs to bypass a chatbot's safety guardrails. Multi-turn attacks are a relatively new form of jailbreaking involving a carefully crafted chain of interactions with a chatbot. We introduce Echo Chamber, a new multi-turn attack using a gradual escalation method. We describe this attack in detail, compare it to other multi-turn attacks, and demonstrate its performance against multiple state-of-the-art models through extensive evaluation.