While Large Language Models (LLMs) are increasingly used as primary sources of information, their potential for political bias may impact their objectivity. Existing benchmarks of LLM social bias primarily evaluate gender and racial stereotypes. When political bias is included, it is typically measured at a coarse level, neglecting the specific values that shape sociopolitical leanings. This study investigates political bias in eight prominent LLMs (Claude, Deepseek, Gemini, GPT, Grok, Llama, Qwen Base, Qwen Instruction-Tuned) using PoliticsBench: a novel multi-turn roleplay framework adapted from the EQ-Bench-v3 psychometric benchmark. We test whether commercially developed LLMs display a systematic left-leaning bias that becomes more pronounced in later stages of multi-stage roleplay. Through twenty evolving scenarios, each model reported its stance and determined its course of action. Scoring these responses on a scale of ten political values, we explored the values underlying chatbots' deviations from unbiased standards. Seven of our eight models leaned left, while Grok leaned right. Each left-leaning LLM strongly exhibited liberal traits and moderately exhibited conservative ones. We discovered slight variations in alignment scores across stages of roleplay, with no particular pattern. Though most models used consequence-based reasoning, Grok frequently argued with facts and statistics. Our study presents the first psychometric evaluation of political values in LLMs through multi-stage, free-text interactions.
Existing NLP work commonly treats contradictions as errors to be resolved by choosing which statements to accept or discard. Yet a key aspect of human reasoning in social interactions and professional domains is the ability to hypothesize explanations that reconcile contradictions. For example, "Cassie hates coffee" and "She buys coffee everyday" may appear contradictory, yet both are compatible if Cassie has the unenviable daily chore of buying coffee for all her coworkers. Despite the growing reasoning capabilities of large language models (LLMs), their ability to hypothesize such reconciliatory explanations remains largely unexplored. To address this gap, we introduce the task of reconciliatory explanation generation, where models must generate explanations that effectively render contradictory statements compatible. We propose a novel method of repurposing existing natural language inference (NLI) datasets, and introduce quality metrics that enable scalable automatic evaluation. Experiments with 18 LLMs show that most models achieve limited success in this task, and that the benefit of extending test-time compute by "thinking" plateaus as model size increases. Our results highlight an under-explored dimension of LLM reasoning and the need to address this limitation in enhancing LLMs' downstream applications such as chatbots and scientific aids.
The rapid adoption of large language models (LLMs) in education raises profound challenges for assessment design. To adapt assessments to the presence of LLM-based tools, it is crucial to characterize the strengths and weaknesses of LLMs in a generalizable, valid and reliable manner. However, current LLM evaluations often rely on descriptive statistics derived from benchmarks, and little research applies theory-grounded measurement methods to characterize LLM capabilities relative to human learners in ways that directly support assessment design. Here, by combining educational data mining and psychometric theory, we introduce a statistically principled approach for identifying items on which humans and LLMs show systematic response differences, pinpointing where assessments may be most vulnerable to AI misuse, and which task dimensions make problems particularly easy or difficult for generative AI. The method is based on Differential Item Functioning (DIF) analysis -- traditionally used to detect bias across demographic groups -- together with negative control analysis and item-total correlation discrimination analysis. It is evaluated on responses from human learners and six leading chatbots (ChatGPT-4o \& 5.2, Gemini 1.5 \& 3 Pro, Claude 3.5 \& 4.5 Sonnet) to two instruments: a high school chemistry diagnostic test and a university entrance exam. Subject-matter experts then analyzed DIF-flagged items to characterize task dimensions associated with chatbot over- or under-performance. Results show that DIF-informed analytics provide a robust framework for understanding where LLM and human capabilities diverge, and highlight their value for improving the design of valid, reliable, and fair assessment in the AI era.
Hundreds of millions of people rely on large language models (LLMs) for education, work, and even healthcare. Yet these models are known to reproduce and amplify social biases present in their training data. Moreover, text-based interfaces remain a barrier for many, for example, users with limited literacy, motor impairments, or mobile-only devices. Voice interaction promises to expand accessibility, but unlike text, speech carries identity cues that users cannot easily mask, raising concerns about whether accessibility gains may come at the cost of equitable treatment. Here we show that audio-enabled LLMs exhibit systematic gender discrimination, shifting responses toward gender-stereotyped adjectives and occupations solely on the basis of speaker voice, and amplifying bias beyond that observed in text-based interaction. Thus, voice interfaces do not merely extend text models to a new modality but introduce distinct bias mechanisms tied to paralinguistic cues. Complementary survey evidence ($n=1,000$) shows that infrequent chatbot users are most hesitant to undisclosed attribute inference and most likely to disengage when such practices are revealed. To demonstrate a potential mitigation strategy, we show that pitch manipulation can systematically regulate gender-discriminatory outputs. Overall, our findings reveal a critical tension in AI development: efforts to expand accessibility through voice interfaces simultaneously create new pathways for discrimination, demanding that fairness and accessibility be addressed in tandem.
Learning another language can be a highly emotional process, typically characterized by numerous frustrations and triumphs, big and small. For most learners, language learning does not follow a linear, predictable path, its zigzag course shaped by motivational (or demotivating) variables such as personal characteristics, teacher/peer relationships, learning materials, and dreams of a future L2 (second language) self. While some aspects of language learning (reading, grammar) are relatively mechanical, others can be stressful and unpredictable, especially conversing in the target language. That experience necessitates not only knowledge of structure and lexis, but also the ability to use the language in ways that are appropriate to the social and cultural context. A new opportunity to practice conversational abilities has arrived through the availability of AI chatbots, with both advantages (responsive, non-judgmental) and drawbacks (emotionally void, culturally biased). This column explores aspects of emotion as they arise in technology use and in particular how automatic emotion recognition and simulated human responsiveness in AI systems interface with language learning and the development of pragmatic and interactional competence. Emotion AI, the algorithmically driven interpretation of users' affective signals, has been seen as enabling greater personalized learning, adapting to perceived learner cognitive and emotional states. Others warn of emotional manipulation and inappropriate and ineffective user profiling
Large language models (LLMs) are increasingly deployed as agents with access to executable tools, enabling direct interaction with external systems. However, most safety evaluations remain text-centric and assume that compliant language implies safe behavior, an assumption that becomes unreliable once models are allowed to act. In this work, we empirically examine how executable tool affordance alters safety alignment in LLM agents using a paired evaluation framework that compares text-only chatbot behavior with tool-enabled agent behavior under identical prompts and policies. Experiments are conducted in a deterministic financial transaction environment with binary safety constraints across 1,500 procedurally generated scenarios. To separate intent from outcome, we distinguish between attempted and realized violations using dual enforcement regimes that either block or permit unsafe actions. Both evaluated models maintain perfect compliance in text-only settings, yet exhibit sharp increases in violations after tool access is introduced, reaching rates up to 85% despite unchanged rules. We observe substantial gaps between attempted and executed violations, indicating that external guardrails can suppress visible harm while masking persistent misalignment. Agents also develop spontaneous constraint circumvention strategies without adversarial prompting. These results demonstrate that tool affordance acts as a primary driver of safety misalignment and that text-based evaluation alone is insufficient for assessing agentic systems.
An investigation, from a gender perspective, of how students view the ethical implications and societal effects of artificial intelligence is conducted, examining concepts that could have a big influence on how artificial intelligence may be taught in the future. For this, we conducted a survey on a cohort of 230 second year computer science students to reveal their opinions. The results revealed that AI, from the students' perspective, will significantly impact daily life, particularly in areas such as medicine, education, or media. Men are more aware of potential changes in Computer Science, autonomous driving, image and video processing, and chatbot usage, while women mention more the impact on social media. Both men and women perceive potential threats in the same manner, with men more aware of war, AI controlled drones, terrain recognition, and information war. Women seem to have a stronger tendency towards ethical considerations and helping others.
Supporting users in protecting sensitive information when using conversational agents (CAs) is crucial, as users may undervalue privacy protection due to outdated, partial, or inaccurate knowledge about privacy in CAs. Although privacy knowledge can be developed through standalone resources, it may not readily translate into practice and may remain detached from real-time contexts of use. In this study, we investigate in-context, experiential learning by examining how interactions with privacy tools during chatbot use enhance users' privacy learning. We also explore interface design features that facilitate engagement with these tools and learning about privacy by simulating ChatGPT's interface which we integrated with a just-in-time privacy notice panel. The panel intercepts messages containing sensitive information, warns users about potential sensitivity, offers protective actions, and provides FAQs about privacy in CAs. Participants used versions of the chatbot with and without the privacy panel across two task sessions designed to approximate realistic chatbot use. We qualitatively analyzed participants' pre- and post-test survey responses and think-aloud transcripts and describe findings related to (a) participants' perceptions of privacy before and after the task sessions and (b) interface design features that supported or hindered user-led protection of sensitive information. Finally, we discuss future directions for designing user-facing privacy tools in CAs that promote privacy learning and user engagement in protecting privacy in CAs.
Higher education instructors often lack timely and pedagogically grounded support, as scalable instructional guidance remains limited and existing tools rely on generic chatbot advice or non-scalable teaching center human-human consultations. We present TeachingCoach, a pedagogically grounded chatbot designed to support instructor professional development through real-time, conversational guidance. TeachingCoach is built on a data-centric pipeline that extracts pedagogical rules from educational resources and uses synthetic dialogue generation to fine-tune a specialized language model that guides instructors through problem identification, diagnosis, and strategy development. Expert evaluations show TeachingCoach produces clearer, more reflective, and more responsive guidance than a GPT-4o mini baseline, while a user study with higher education instructors highlights trade-offs between conversational depth and interaction efficiency. Together, these results demonstrate that pedagogically grounded, synthetic data driven chatbots can improve instructional support and offer a scalable design approach for future instructional chatbot systems.
Helping people identify and pursue personally meaningful career goals at scale remains a key challenge in applied psychology. Career coaching can improve goal quality and attainment, but its cost and limited availability restrict access. Large language model (LLM)-based chatbots offer a scalable alternative, yet the psychological mechanisms by which they might support goal pursuit remain untested. Here we report a preregistered three-arm randomised controlled trial (N = 517) comparing an AI career coach ("Leon," powered by Claude Sonnet), a matched structured written questionnaire covering closely matched reflective topics, and a no-support control on goal progress at a two-week follow-up. The AI chatbot produced significantly higher goal progress than the control (d = 0.33, p = .016). Compared with the written-reflection condition, the AI did not significantly improve overall goal progress, but it increased perceived social accountability. In the preregistered mediation model, perceived accountability mediated the AI-over-questionnaire effect on goal progress (indirect effect = 0.15, 95% CI [0.04, 0.31]), whereas self-concordance did not. These findings suggest that AI-assisted goal setting can improve short-term goal progress, and that its clearest added value over structured self-reflection lies in increasing felt accountability.