Abstract:Realistic user simulation is crucial for training and evaluating task-oriented dialogue (TOD) systems, yet creating simulators that accurately replicate human behavior remains challenging. A key property of effective simulators is their ability to expose failure modes of the systems they evaluate. We present an adversarial training framework that iteratively improves user simulator realism through a competitive dynamic between a generator (user simulator) and a discriminator. Applied to mental health support chatbots, our approach demonstrates that fine-tuned simulators dramatically outperform zero-shot base models at surfacing system issues, and adversarial training further enhances diversity, distributional alignment, and predictive validity. The resulting simulator achieves a strong correlation between simulated and real failure occurrence rates across diverse chatbot configurations while maintaining low distributional divergence of failure modes. Discriminator accuracy decreases drastically after three adversarial iterations, suggesting improved realism. These results provide evidence that adversarial training is a promising approach for creating realistic user simulators in mental health support TOD domains, enabling rapid, reliable, and cost-effective system evaluation before deployment.
Abstract:Recent research in affective robots has recognized their potential in supporting human well-being. Due to rapidly developing affective and artificial intelligence technologies, this field of research has undergone explosive expansion and advancement in recent years. In order to develop a deeper understanding of recent advancements, we present a systematic review of the past 10 years of research in affective robotics for wellbeing. In this review, we identify the domains of well-being that have been studied, the methods used to investigate affective robots for well-being, and how these have evolved over time. We also examine the evolution of the multifaceted research topic from three lenses: technical, design, and ethical. Finally, we discuss future opportunities for research based on the gaps we have identified in our review -- proposing pathways to take affective robotics from the past and present to the future. The results of our review are of interest to human-robot interaction and affective computing researchers, as well as clinicians and well-being professionals who may wish to examine and incorporate affective robotics in their practices.