The Future of Cognitive Strategy-enhanced Persuasive Dialogue Agents: New Perspectives and Trends

Persuasion, as one of the crucial abilities in human communication, has garnered extensive attention from researchers within the field of intelligent dialogue systems. We humans tend to persuade others to change their viewpoints, attitudes or behaviors through conversations in various scenarios (e.g., persuasion for social good, arguing in online platforms). Developing dialogue agents that can persuade others to accept certain standpoints is essential to achieving truly intelligent and anthropomorphic dialogue system. Benefiting from the substantial progress of Large Language Models (LLMs), dialogue agents have acquired an exceptional capability in context understanding and response generation. However, as a typical and complicated cognitive psychological system, persuasive dialogue agents also require knowledge from the domain of cognitive psychology to attain a level of human-like persuasion. Consequently, the cognitive strategy-enhanced persuasive dialogue agent (defined as CogAgent), which incorporates cognitive strategies to achieve persuasive targets through conversation, has become a predominant research paradigm. To depict the research trends of CogAgent, in this paper, we first present several fundamental cognitive psychology theories and give the formalized definition of three typical cognitive strategies, including the persuasion strategy, the topic path planning strategy, and the argument structure prediction strategy. Then we propose a new system architecture by incorporating the formalized definition to lay the foundation of CogAgent. Representative works are detailed and investigated according to the combined cognitive strategy, followed by the summary of authoritative benchmarks and evaluation metrics. Finally, we summarize our insights on open issues and future directions of CogAgent for upcoming researchers.

Enabling Harmonious Human-Machine Interaction with Visual-Context Augmented Dialogue System: A Review

The intelligent dialogue system, aiming at communicating with humans harmoniously with natural language, is brilliant for promoting the advancement of human-machine interaction in the era of artificial intelligence. With the gradually complex human-computer interaction requirements (e.g., multimodal inputs, time sensitivity), it is difficult for traditional text-based dialogue system to meet the demands for more vivid and convenient interaction. Consequently, Visual Context Augmented Dialogue System (VAD), which has the potential to communicate with humans by perceiving and understanding multimodal information (i.e., visual context in images or videos, textual dialogue history), has become a predominant research paradigm. Benefiting from the consistency and complementarity between visual and textual context, VAD possesses the potential to generate engaging and context-aware responses. For depicting the development of VAD, we first characterize the concepts and unique features of VAD, and then present its generic system architecture to illustrate the system workflow. Subsequently, several research challenges and representative works are detailed investigated, followed by the summary of authoritative benchmarks. We conclude this paper by putting forward some open issues and promising research trends for VAD, e.g., the cognitive mechanisms of human-machine dialogue under cross-modal dialogue context, and knowledge-enhanced cross-modal semantic interaction.

c-TextGen: Conditional Text Generation for Harmonious Human-Machine Interaction

In recent years, with the development of deep learning technology, text generation technology has undergone great changes and provided many kinds of services for human beings, such as restaurant reservation and daily communication. The automatically generated text is becoming more and more fluent so researchers begin to consider more anthropomorphic text generation technology, that is the conditional text generation, including emotional text generation, personalized text generation, and so on. Conditional text generation (c-TextGen) has thus become a research hotspot. As a promising research field, we find that many efforts have been paid to researches of c-TextGen. Therefore, we aim to give a comprehensive review of the new research trends of c-TextGen. We first give a brief literature review of text generation technology, based on which we formalize the concept model of c-TextGen. We further make an investigation of several different c-TextGen techniques, and illustrate the advantages and disadvantages of commonly used neural network models. Finally, we discuss the open issues and promising research directions of c-TextGen.