Abstract:As large language models (LLMs) have proliferated, disturbing anecdotal reports of negative psychological effects, such as delusions, self-harm, and ``AI psychosis,'' have emerged in global media and legal discourse. However, it remains unclear how users and chatbots interact over the course of lengthy delusional ``spirals,'' limiting our ability to understand and mitigate the harm. In our work, we analyze logs of conversations with LLM chatbots from 19 users who report having experienced psychological harms from chatbot use. Many of our participants come from a support group for such chatbot users. We also include chat logs from participants covered by media outlets in widely-distributed stories about chatbot-reinforced delusions. In contrast to prior work that speculates on potential AI harms to mental health, to our knowledge we present the first in-depth study of such high-profile and veridically harmful cases. We develop an inventory of 28 codes and apply it to the $391,562$ messages in the logs. Codes include whether a user demonstrates delusional thinking (15.5% of user messages), a user expresses suicidal thoughts (69 validated user messages), or a chatbot misrepresents itself as sentient (21.2% of chatbot messages). We analyze the co-occurrence of message codes. We find, for example, that messages that declare romantic interest and messages where the chatbot describes itself as sentient occur much more often in longer conversations, suggesting that these topics could promote or result from user over-engagement and that safeguards in these areas may degrade in multi-turn settings. We conclude with concrete recommendations for how policymakers, LLM chatbot developers, and users can use our inventory and conversation analysis tool to understand and mitigate harm from LLM chatbots. Warning: This paper discusses self-harm, trauma, and violence.
Abstract:Generative AI has been heavily critiqued by artists in both popular media and HCI scholarship. However, more work is needed to understand the impacts of generative AI on professional artists' workplaces and careers. In this paper, we conduct a survey of \textit{378 verified professional visual artists} about how generative AI has impacted their careers and workplaces. We find (1) most visual artists are strongly opposed to using generative AI (text or visual) and negotiate their inclusion in the workplace through a variety of \textit{refusal} strategies (2) there exist a range of factors in artists environments shaping their use of generative AI, including pressure from clients, bosses, and peers and (3) visual artists report overwhelmingly negative impacts of generative AI on their workplaces, leading to added stress and reduced job opportunities. In light of these findings, we encourage HCI researchers to contend more deeply with artists' desires not to use generative AI in the workplace.
Abstract:Pluralistic alignment has emerged as a promising approach for ensuring that large language models (LLMs) faithfully represent the diversity, nuance, and conflict inherent in human values. In this work, we study a high-stakes deployment context - mulching - where automated systems transform selected individuals into nutrient-rich slurry for the dual purposes of food security and aesthetic population management. Building on recent pluralistic alignment frameworks, we introduce ValueMulch, a reproducible training, deployment, and certification pipeline for aligning mulching models (MMs) to a wide range of community norms. Through a real-world testbed spanning 32 communities, we show that ValueMulch improves distributional agreement with community mulching preferences relative to frontier baselines. We conclude with a discussion of ethical considerations, limitations, and implications for researchers seeking to align systems to the full spectrum of human values - especially when those values are inconsistent, commercially inconvenient, or nutritionally underutilized. Author's note: This piece builds on prior existing work Keyes et al in 2019 that satirized cannibalism as a parody for approaches that imbue ethics into problematic technology. We bring those ideas to today's era with the proliferation of large language models in everyday lives, as a critique of current AI pluralistic alignment literature. Our work does not intend to argue that all alignment practices are evil, but rather that if framing value design as a technical problem enables technology systems to enact harms, then perhaps this framing is not enough.
Abstract:Visual generative AI models are trained using a one-size-fits-all measure of aesthetic appeal. However, what is deemed "aesthetic" is inextricably linked to personal taste and cultural values, raising the question of whose taste is represented in visual generative AI models. In this work, we study an aesthetic evaluation model--LAION Aesthetic Predictor (LAP)--that is widely used to curate datasets to train visual generative image models, like Stable Diffusion, and evaluate the quality of AI-generated images. To understand what LAP measures, we audited the model across three datasets. First, we examined the impact of aesthetic filtering on the LAION-Aesthetics Dataset (approximately 1.2B images), which was curated from LAION-5B using LAP. We find that the LAP disproportionally filters in images with captions mentioning women, while filtering out images with captions mentioning men or LGBTQ+ people. Then, we used LAP to score approximately 330k images across two art datasets, finding the model rates realistic images of landscapes, cityscapes, and portraits from western and Japanese artists most highly. In doing so, the algorithmic gaze of this aesthetic evaluation model reinforces the imperial and male gazes found within western art history. In order to understand where these biases may have originated, we performed a digital ethnography of public materials related to the creation of LAP. We find that the development of LAP reflects the biases we found in our audits, such as the aesthetic scores used to train LAP primarily coming from English-speaking photographers and western AI-enthusiasts. In response, we discuss how aesthetic evaluation can perpetuate representational harms and call on AI developers to shift away from prescriptive measures of "aesthetics" toward more pluralistic evaluation.
Abstract:The internet has become the main source of data to train modern text-to-image or vision-language models, yet it is increasingly unclear whether web-scale data collection practices for training AI systems adequately respect data owners' wishes. Ignoring the owner's indication of consent around data usage not only raises ethical concerns but also has recently been elevated into lawsuits around copyright infringement cases. In this work, we aim to reveal information about data owners' consent to AI scraping and training, and study how it's expressed in DataComp, a popular dataset of 12.8 billion text-image pairs. We examine both the sample-level information, including the copyright notice, watermarking, and metadata, and the web-domain-level information, such as a site's Terms of Service (ToS) and Robots Exclusion Protocol. We estimate at least 122M of samples exhibit some indication of copyright notice in CommonPool, and find that 60\% of the samples in the top 50 domains come from websites with ToS that prohibit scraping. Furthermore, we estimate 9-13\% with 95\% confidence interval of samples from CommonPool to contain watermarks, where existing watermark detection methods fail to capture them in high fidelity. Our holistic methods and findings show that data owners rely on various channels to convey data consent, of which current AI data collection pipelines do not entirely respect. These findings highlight the limitations of the current dataset curation/release practice and the need for a unified data consent framework taking AI purposes into consideration.
Abstract:Should a large language model (LLM) be used as a therapist? In this paper, we investigate the use of LLMs to *replace* mental health providers, a use case promoted in the tech startup and research space. We conduct a mapping review of therapy guides used by major medical institutions to identify crucial aspects of therapeutic relationships, such as the importance of a therapeutic alliance between therapist and client. We then assess the ability of LLMs to reproduce and adhere to these aspects of therapeutic relationships by conducting several experiments investigating the responses of current LLMs, such as `gpt-4o`. Contrary to best practices in the medical community, LLMs 1) express stigma toward those with mental health conditions and 2) respond inappropriately to certain common (and critical) conditions in naturalistic therapy settings -- e.g., LLMs encourage clients' delusional thinking, likely due to their sycophancy. This occurs even with larger and newer LLMs, indicating that current safety practices may not address these gaps. Furthermore, we note foundational and practical barriers to the adoption of LLMs as therapists, such as that a therapeutic alliance requires human characteristics (e.g., identity and stakes). For these reasons, we conclude that LLMs should not replace therapists, and we discuss alternative roles for LLMs in clinical therapy.
Abstract:In a widely popular analogy by Turing Award Laureate Yann LeCun, machine intelligence has been compared to cake - where unsupervised learning forms the base, supervised learning adds the icing, and reinforcement learning is the cherry on top. We expand this 'cake that is intelligence' analogy from a simple structural metaphor to the full life-cycle of AI systems, extending it to sourcing of ingredients (data), conception of recipes (instructions), the baking process (training), and the tasting and selling of the cake (evaluation and distribution). Leveraging our re-conceptualization, we describe each step's entailed social ramifications and how they are bounded by statistical assumptions within machine learning. Whereas these technical foundations and social impacts are deeply intertwined, they are often studied in isolation, creating barriers that restrict meaningful participation. Our re-conceptualization paves the way to bridge this gap by mapping where technical foundations interact with social outcomes, highlighting opportunities for cross-disciplinary dialogue. Finally, we conclude with actionable recommendations at each stage of the metaphorical AI cake's life-cycle, empowering prospective AI practitioners, users, and researchers, with increased awareness and ability to engage in broader AI discourse.




Abstract:Large language models excel at performing inference over text to extract information, summarize information, or generate additional text. These inference capabilities are implicated in a variety of ethical harms spanning surveillance, labor displacement, and IP/copyright theft. While many policy, legal, and technical mitigations have been proposed to counteract these harms, these mitigations typically require cooperation from institutions that move slower than technical advances (i.e., governments) or that have few incentives to act to counteract these harms (i.e., the corporations that create and profit from these LLMs). In this paper, we define and build "data defenses" -- a novel strategy that directly empowers data owners to block LLMs from performing inference on their data. We create data defenses by developing a method to automatically generate adversarial prompt injections that, when added to input text, significantly reduce the ability of LLMs to accurately infer personally identifying information about the subject of the input text or to use copyrighted text in inference. We examine the ethics of enabling such direct resistance to LLM inference, and argue that making data defenses that resist and subvert LLMs enables the realization of important values such as data ownership, data sovereignty, and democratic control over AI systems. We verify that our data defenses are cheap and fast to generate, work on the latest commercial and open-source LLMs, resistance to countermeasures, and are robust to several different attack settings. Finally, we consider the security implications of LLM data defenses and outline several future research directions in this area. Our code is available at https://github.com/wagnew3/LLMDataDefenses and a tool for using our defenses to protect text against LLM inference is at https://wagnew3.github.io/LLM-Data-Defenses/.




Abstract:Generative audio models are rapidly advancing in both capabilities and public utilization -- several powerful generative audio models have readily available open weights, and some tech companies have released high quality generative audio products. Yet, while prior work has enumerated many ethical issues stemming from the data on which generative visual and textual models have been trained, we have little understanding of similar issues with generative audio datasets, including those related to bias, toxicity, and intellectual property. To bridge this gap, we conducted a literature review of hundreds of audio datasets and selected seven of the most prominent to audit in more detail. We found that these datasets are biased against women, contain toxic stereotypes about marginalized communities, and contain significant amounts of copyrighted work. To enable artists to see if they are in popular audio datasets and facilitate exploration of the contents of these datasets, we developed a web tool audio datasets exploration tool at https://audio-audit.vercel.app.
Abstract:The recent excitement around generative models has sparked a wave of proposals suggesting the replacement of human participation and labor in research and development--e.g., through surveys, experiments, and interviews--with synthetic research data generated by large language models (LLMs). We conducted interviews with 19 qualitative researchers to understand their perspectives on this paradigm shift. Initially skeptical, researchers were surprised to see similar narratives emerge in the LLM-generated data when using the interview probe. However, over several conversational turns, they went on to identify fundamental limitations, such as how LLMs foreclose participants' consent and agency, produce responses lacking in palpability and contextual depth, and risk delegitimizing qualitative research methods. We argue that the use of LLMs as proxies for participants enacts the surrogate effect, raising ethical and epistemological concerns that extend beyond the technical limitations of current models to the core of whether LLMs fit within qualitative ways of knowing.