Human-Centered Privacy Research in the Age of Large Language Models

The emergence of large language models (LLMs), and their increased use in user-facing systems, has led to substantial privacy concerns. To date, research on these privacy concerns has been model-centered: exploring how LLMs lead to privacy risks like memorization, or can be used to infer personal characteristics about people from their content. We argue that there is a need for more research focusing on the human aspect of these privacy issues: e.g., research on how design paradigms for LLMs affect users' disclosure behaviors, users' mental models and preferences for privacy controls, and the design of tools, systems, and artifacts that empower end-users to reclaim ownership over their personal data. To build usable, efficient, and privacy-friendly systems powered by these models with imperfect privacy properties, our goal is to initiate discussions to outline an agenda for conducting human-centered research on privacy issues in LLM-powered systems. This Special Interest Group (SIG) aims to bring together researchers with backgrounds in usable security and privacy, human-AI collaboration, NLP, or any other related domains to share their perspectives and experiences on this problem, to help our community establish a collective understanding of the challenges, research opportunities, research methods, and strategies to collaborate with researchers outside of HCI.

Reducing Privacy Risks in Online Self-Disclosures with Language Models

Self-disclosure, while being common and rewarding in social media interaction, also poses privacy risks. In this paper, we take the initiative to protect the user-side privacy associated with online self-disclosure through identification and abstraction. We develop a taxonomy of 19 self-disclosure categories, and curate a large corpus consisting of 4.8K annotated disclosure spans. We then fine-tune a language model for identification, achieving over 75% in Token F$_1$. We further conduct a HCI user study, with 82\% of participants viewing the model positively, highlighting its real world applicability. Motivated by the user feedback, we introduce the task of self-disclosure abstraction. We experiment with both one-span abstraction and three-span abstraction settings, and explore multiple fine-tuning strategies. Our best model can generate diverse abstractions that moderately reduce privacy risks while maintaining high utility according to human evaluation.

Can Language Models be Instructed to Protect Personal Information?

Large multimodal language models have proven transformative in numerous applications. However, these models have been shown to memorize and leak pre-training data, raising serious user privacy and information security concerns. While data leaks should be prevented, it is also crucial to examine the trade-off between the privacy protection and model utility of proposed approaches. In this paper, we introduce PrivQA -- a multimodal benchmark to assess this privacy/utility trade-off when a model is instructed to protect specific categories of personal information in a simulated scenario. We also propose a technique to iteratively self-moderate responses, which significantly improves privacy. However, through a series of red-teaming experiments, we find that adversaries can also easily circumvent these protections with simple jailbreaking methods through textual and/or image inputs. We believe PrivQA has the potential to support the development of new models with improved privacy protections, as well as the adversarial robustness of these protections. We release the entire PrivQA dataset at https://llm-access-control.github.io/.

"It's a Fair Game'', or Is It? Examining How Users Navigate Disclosure Risks and Benefits When Using LLM-Based Conversational Agents

The widespread use of Large Language Model (LLM)-based conversational agents (CAs), especially in high-stakes domains, raises many privacy concerns. Building ethical LLM-based CAs that respect user privacy requires an in-depth understanding of the privacy risks that concern users the most. However, existing research, primarily model-centered, does not provide insight into users' perspectives. To bridge this gap, we analyzed sensitive disclosures in real-world ChatGPT conversations and conducted semi-structured interviews with 19 LLM-based CA users. We found that users are constantly faced with trade-offs between privacy, utility, and convenience when using LLM-based CAs. However, users' erroneous mental models and the dark patterns in system design limited their awareness and comprehension of the privacy risks. Additionally, the human-like interactions encouraged more sensitive disclosures, which complicated users' ability to navigate the trade-offs. We discuss practical design guidelines and the needs for paradigmatic shifts to protect the privacy of LLM-based CA users.