Abstract:Computer-Using Agents (CUAs) aim to autonomously operate computer systems to complete real-world tasks. However, existing agentic systems remain difficult to scale and lag behind human performance. A key limitation is the absence of reusable and structured skill abstractions that capture how humans interact with graphical user interfaces and how to leverage these skills. We introduce CUA-Skill, a computer-using agentic skill base that encodes human computer-use knowledge as skills coupled with parameterized execution and composition graphs. CUA-Skill is a large-scale library of carefully engineered skills spanning common Windows applications, serving as a practical infrastructure and tool substrate for scalable, reliable agent development. Built upon this skill base, we construct CUA-Skill Agent, an end-to-end computer-using agent that supports dynamic skill retrieval, argument instantiation, and memory-aware failure recovery. Our results demonstrate that CUA-Skill substantially improves execution success rates and robustness on challenging end-to-end agent benchmarks, establishing a strong foundation for future computer-using agent development. On WindowsAgentArena, CUA-Skill Agent achieves state-of-the-art 57.5% (best of three) successful rate while being significantly more efficient than prior and concurrent approaches. The project page is available at https://microsoft.github.io/cua_skill/.




Abstract:Recent Computer-Using Agents (CUAs), powered by multimodal large language models (LLMs), offer a promising direction for automating complex desktop workflows through natural language. However, most existing CUAs remain conceptual prototypes, hindered by shallow OS integration, fragile screenshot-based interaction, and disruptive execution. We present UFO2, a multiagent AgentOS for Windows desktops that elevates CUAs into practical, system-level automation. UFO2 features a centralized HostAgent for task decomposition and coordination, alongside a collection of application-specialized AppAgent equipped with native APIs, domain-specific knowledge, and a unified GUI--API action layer. This architecture enables robust task execution while preserving modularity and extensibility. A hybrid control detection pipeline fuses Windows UI Automation (UIA) with vision-based parsing to support diverse interface styles. Runtime efficiency is further enhanced through speculative multi-action planning, reducing per-step LLM overhead. Finally, a Picture-in-Picture (PiP) interface enables automation within an isolated virtual desktop, allowing agents and users to operate concurrently without interference. We evaluate UFO2 across over 20 real-world Windows applications, demonstrating substantial improvements in robustness and execution accuracy over prior CUAs. Our results show that deep OS integration unlocks a scalable path toward reliable, user-aligned desktop automation.