Graph-based Extractive Explainer for Recommendations

Explanations in a recommender system assist users in making informed decisions among a set of recommended items. Great research attention has been devoted to generating natural language explanations to depict how the recommendations are generated and why the users should pay attention to them. However, due to different limitations of those solutions, e.g., template-based or generation-based, it is hard to make the explanations easily perceivable, reliable and personalized at the same time. In this work, we develop a graph attentive neural network model that seamlessly integrates user, item, attributes, and sentences for extraction-based explanation. The attributes of items are selected as the intermediary to facilitate message passing for user-item specific evaluation of sentence relevance. And to balance individual sentence relevance, overall attribute coverage, and content redundancy, we solve an integer linear programming problem to make the final selection of sentences. Extensive empirical evaluations against a set of state-of-the-art baseline methods on two benchmark review datasets demonstrated the generation quality of the proposed solution.

Comparative Explanations of Recommendations

As recommendation is essentially a comparative (or ranking) process, a good explanation should illustrate to users why an item is believed to be better than another, i.e., comparative explanations about the recommended items. Ideally, after reading the explanations, a user should reach the same ranking of items as the system's. Unfortunately, little research attention has yet been paid on such comparative explanations. In this work, we develop an extract-and-refine architecture to explain the relative comparisons among a set of ranked items from a recommender system. For each recommended item, we first extract one sentence from its associated reviews that best suits the desired comparison against a set of reference items. Then this extracted sentence is further articulated with respect to the target user through a generative model to better explain why the item is recommended. We design a new explanation quality metric based on BLEU to guide the end-to-end training of the extraction and refinement components, which avoids generation of generic content. Extensive offline evaluations on two large recommendation benchmark datasets and serious user studies against an array of state-of-the-art explainable recommendation algorithms demonstrate the necessity of comparative explanations and the effectiveness of our solution.

Reversible Action Design for Combinatorial Optimization with Reinforcement Learning

Combinatorial optimization problem (COP) over graphs is a fundamental challenge in optimization. Reinforcement learning (RL) has recently emerged as a new framework to tackle these problems and has demonstrated promising results. However, most RL solutions employ a greedy manner to construct the solution incrementally, thus inevitably pose unnecessary dependency on action sequences and need a lot of problem-specific designs. We propose a general RL framework that not only exhibits state-of-the-art empirical performance but also generalizes to a variety class of COPs. Specifically, we define state as a solution to a problem instance and action as a perturbation to this solution. We utilize graph neural networks (GNN) to extract latent representations for given problem instances for state-action encoding, and then apply deep Q-learning to obtain a policy that gradually refines the solution by flipping or swapping vertex labels. Experiments are conducted on Maximum $k$-Cut and Traveling Salesman Problem and performance improvement is achieved against a set of learning-based and heuristic baselines.

Déjà vu: A Contextualized Temporal Attention Mechanism for Sequential Recommendation

Predicting users' preferences based on their sequential behaviors in history is challenging and crucial for modern recommender systems. Most existing sequential recommendation algorithms focus on transitional structure among the sequential actions, but largely ignore the temporal and context information, when modeling the influence of a historical event to current prediction. In this paper, we argue that the influence from the past events on a user's current action should vary over the course of time and under different context. Thus, we propose a Contextualized Temporal Attention Mechanism that learns to weigh historical actions' influence on not only what action it is, but also when and how the action took place. More specifically, to dynamically calibrate the relative input dependence from the self-attention mechanism, we deploy multiple parameterized kernel functions to learn various temporal dynamics, and then use the context information to determine which of these reweighing kernels to follow for each input. In empirical evaluations on two large public recommendation datasets, our model consistently outperformed an extensive set of state-of-the-art sequential recommendation methods.