Abstract:Coding agents (e.g., Cursor) improve developer productivity by optimizing task completion, but shifting users from writing code to prompting and reviewing may harm their understanding, impeding oversight, learning, and communication. To probe this, we have 54 students create a website with one of two AI systems: an agent that edits user code; or a chatbot where users write code alone or adapt generic code snippets. We test understanding via comprehension questions and a task where users extend their code without agents, showing: (1) While agents aid initial task completion, they harm users' code comprehension and thus do not prepare users to extend their code; (2) Low-effort agent interaction types, like copy+paste prompts and auto-accepted edits, are linked with lower comprehension; and (3) Despite self-reported weaker understanding, users still prefer coding agents because they are quick and easy to use. While users stay in the loop for coding workflows, understanding should not be forgotten. Towards this goal, we distill our analyses into future research directions for coding agent developers: dissuading low-effort prompting, creating readable code, and promoting active engagement.
Abstract:Millions of people use machine translation (MT) tools daily, yet little is known about their perception of what systems can and cannot do. This paper studies users' mental models of speech translation systems through a new framework based on cross-lingual question answering, where users either accept MT output or request professional re-translation to answer questions based on the information presented in a foreign language. By analyzing user behavior and accuracy trends across varying translation qualities, we examine to what extent they can predict where the system is likely to be wrong, and how this mental model evolves. Users develop stronger mental models with practice, especially when they have some knowledge of the source language, primarily by relying on surface-level error cues. Moreover, providing speech transcriptions can help users develop better mental models. Our results show the promise of cross-lingual question answering as a downstream task for studying MT mental models and advancing our understanding of human-AI collaboration.
Abstract:Scientific Deep Research (DR) agents answer user queries by synthesizing research papers into multi-section reports. User feedback can improve their utility, but existing protocols only score the final report, making it hard to study and learn which intermediate actions DR agents should take to improve reports. We collect DRACULA, the first dataset with user feedback on intermediate actions for DR. Over five weeks, nineteen expert CS researchers ask queries to a DR system that proposes actions (e.g., "Add a section on datasets"). Our users select actions they prefer, then judge whether an output report applied their selections successfully, yielding 8,103 action preferences and 5,230 execution judgments. After confirming a DR agent can execute DRACULA's actions, we study the predictability of user-preferred actions via simulation-how well LLMs predict the actions users select-a step toward learning to generate useful actions. We discover: (1) LLM judges initially struggle to predict action selections, but improve most when using a user's full selection history, rather than self-reported or extrapolated user context signals; (2) Users' selections for the same query differ based on unstated goals, bottlenecking simulation and motivating affordances that let users steer reports; and (3) Our simulation results inform an online intervention that generates new actions based on the user's past interactions, which users pick most often in follow-up studies. Overall, while work extensively studies execution, DRACULA reveals a key challenge is deciding which actions to execute in the first place. We open-source DRACULA's study design, user feedback, and simulation tasks to spur future work on action feedback for long-horizon agents.
Abstract:Deep Research (DR) tools (e.g. OpenAI DR) help researchers cope with ballooning publishing counts. Such tools can synthesize scientific papers to answer researchers' queries, but lack understanding of their users. We change that in MyScholarQA (MySQA), a personalized DR tool that: 1) infers a profile of a user's research interests; 2) proposes personalized actions for a user's input query; and 3) writes a multi-section report for the query that follows user-approved actions. We first test MySQA with NLP's standard protocol: we design a benchmark of synthetic users and LLM judges, where MySQA beats baselines in citation metrics and personalized action-following. However, we suspect this process does not cover all aspects of personalized DR users value, so we interview users in an online version of MySQA to unmask them. We reveal nine nuanced errors of personalized DR undetectable by our LLM judges, and we study qualitative feedback to form lessons for future DR design. In all, we argue for a pillar of personalization that easy-to-use LLM judges can lead NLP to overlook: real progress in personalization is only possible with real users.
Abstract:Multiple-choice question answering (MCQA) is standard in NLP, but benchmarks lack rigorous quality control. We present BenchMarker, an education-inspired toolkit using LLM judges to flag three common MCQ flaws: 1) contamination - items appearing exactly online; 2) shortcuts - cues in the choices that enable guessing; and 3) writing errors - structural/grammatical issues based on a 19-rule education rubric. We validate BenchMarker with human annotations, then run the tool to audit 12 benchmarks, revealing: 2) contaminated MCQs tend to inflate accuracy, while writing errors tend to lower it and change rankings beyond random; and 3) prior benchmark repairs address their targeted issues (i.e., lowering accuracy with LLM-written distractors), but inadvertently add new flaws (i.e. implausible distractors, many correct answers). Overall, flaws in MCQs degrade NLP evaluation, but education research offers a path forward. We release BenchMarker to bridge the fields and improve MCQA benchmark design.
Abstract:AI agents hold the potential to revolutionize scientific productivity by automating literature reviews, replicating experiments, analyzing data, and even proposing new directions of inquiry; indeed, there are now many such agents, ranging from general-purpose "deep research" systems to specialized science-specific agents, such as AI Scientist and AIGS. Rigorous evaluation of these agents is critical for progress. Yet existing benchmarks fall short on several fronts: they (1) fail to provide holistic, product-informed measures of real-world use cases such as science research; (2) lack reproducible agent tools necessary for a controlled comparison of core agentic capabilities; (3) do not account for confounding variables such as model cost and tool access; (4) do not provide standardized interfaces for quick agent prototyping and evaluation; and (5) lack comprehensive baseline agents necessary to identify true advances. In response, we define principles and tooling for more rigorously benchmarking agents. Using these, we present AstaBench, a suite that provides the first holistic measure of agentic ability to perform scientific research, comprising 2400+ problems spanning the entire scientific discovery process and multiple scientific domains, and including many problems inspired by actual user requests to deployed Asta agents. Our suite comes with the first scientific research environment with production-grade search tools that enable controlled, reproducible evaluation, better accounting for confounders. Alongside, we provide a comprehensive suite of nine science-optimized classes of Asta agents and numerous baselines. Our extensive evaluation of 57 agents across 22 agent classes reveals several interesting findings, most importantly that despite meaningful progress on certain individual aspects, AI remains far from solving the challenge of science research assistance.




Abstract:Large language models (LLMs) now give reasoning before answering, excelling in tasks like multiple-choice question answering (MCQA). Yet, a concern is that LLMs do not solve MCQs as intended, as work finds LLMs sans reasoning succeed in MCQA without using the question, i.e., choices-only. Such partial-input success is often deemed problematic, but reasoning traces could reveal if these strategies are truly shallow in choices-only settings. To study these strategies, reasoning LLMs solve MCQs in full and choices-only inputs; test-time reasoning often boosts accuracy on full and in choices-only half the time. While possibly due to shallow shortcuts, choices-only success is barely affected by the length of reasoning traces, and after finding traces pass faithfulness tests, we show they use less problematic strategies like inferring missing questions. In all, we challenge claims that partial-input success is always a flaw, so we discuss how reasoning traces could separate problematic data from less problematic reasoning.




Abstract:Multiple choice question answering (MCQA) is popular for LLM evaluation due to its simplicity and human-like testing, but we argue for its reform. We first reveal flaws in MCQA's format, as it struggles to: 1) test generation/subjectivity; 2) match LLM use cases; and 3) fully test knowledge. We instead advocate for generative formats based on human testing-where LLMs construct and explain answers-better capturing user needs and knowledge while remaining easy to score. We then show even when MCQA is a useful format, its datasets suffer from: leakage; unanswerability; shortcuts; and saturation. In each issue, we give fixes from education, like rubrics to guide MCQ writing; scoring methods to bridle guessing; and Item Response Theory to build harder MCQs. Lastly, we discuss LLM errors in MCQA-robustness, biases, and unfaithful explanations-showing how our prior solutions better measure or address these issues. While we do not need to desert MCQA, we encourage more efforts in refining the task based on educational testing, advancing evaluations.




Abstract:LLMs are tuned to follow instructions (aligned) by learning which of two outputs users prefer for a prompt. However, this preference data format does not convey why users prefer responses that are chosen or rejected, so LLMs trained on these datasets cannot tailor responses to varied user needs. To surface these parameters of personalization, we apply abductive reasoning to preference data, inferring needs and interests of users, i.e. personas, that may prefer each output. We test this idea in two steps: Persona Inference (PI)-abductively inferring personas of users who prefer chosen or rejected outputs-and Persona Tailoring (PT)-training models to tailor responses to personas from PI. We find: 1) LLMs infer personas accurately explaining why different users may prefer both chosen or rejected outputs; 2) Training on preference data augmented with PI personas via PT boosts personalization, enabling models to support user-written personas; and 3) Rejected response personas form harder personalization evaluations, showing PT better aids users with uncommon preferences versus typical alignment methods. We argue for an abductive view of preferences for personalization, asking not only which response is better but when, why, and for whom.
Abstract:Question answering (QA)-producing correct answers for input questions-is popular, but we test a reverse question answering (RQA) task: given an input answer, generate a question with that answer. Past work tests QA and RQA separately, but we test them jointly, comparing their difficulty, aiding benchmark design, and assessing reasoning consistency. 16 LLMs run QA and RQA with trivia questions/answers, showing: 1) Versus QA, LLMs are much less accurate in RQA for numerical answers, but slightly more accurate in RQA for textual answers; 2) LLMs often answer their own invalid questions from RQA accurately in QA, so RQA errors are not from knowledge gaps alone; 3) RQA errors correlate with question difficulty and inversely correlate with answer frequencies in the Dolma corpus; and 4) LLMs struggle to give valid multi-hop questions. By finding question and answer types yielding RQA errors, we suggest improvements for LLM RQA reasoning.