Language Models Don't Know What You Want: Evaluating Personalization in Deep Research Needs Real Users

Deep Research (DR) tools (e.g. OpenAI DR) help researchers cope with ballooning publishing counts. Such tools can synthesize scientific papers to answer researchers' queries, but lack understanding of their users. We change that in MyScholarQA (MySQA), a personalized DR tool that: 1) infers a profile of a user's research interests; 2) proposes personalized actions for a user's input query; and 3) writes a multi-section report for the query that follows user-approved actions. We first test MySQA with NLP's standard protocol: we design a benchmark of synthetic users and LLM judges, where MySQA beats baselines in citation metrics and personalized action-following. However, we suspect this process does not cover all aspects of personalized DR users value, so we interview users in an online version of MySQA to unmask them. We reveal nine nuanced errors of personalized DR undetectable by our LLM judges, and we study qualitative feedback to form lessons for future DR design. In all, we argue for a pillar of personalization that easy-to-use LLM judges can lead NLP to overlook: real progress in personalization is only possible with real users.

AstaBench: Rigorous Benchmarking of AI Agents with a Scientific Research Suite

AI agents hold the potential to revolutionize scientific productivity by automating literature reviews, replicating experiments, analyzing data, and even proposing new directions of inquiry; indeed, there are now many such agents, ranging from general-purpose "deep research" systems to specialized science-specific agents, such as AI Scientist and AIGS. Rigorous evaluation of these agents is critical for progress. Yet existing benchmarks fall short on several fronts: they (1) fail to provide holistic, product-informed measures of real-world use cases such as science research; (2) lack reproducible agent tools necessary for a controlled comparison of core agentic capabilities; (3) do not account for confounding variables such as model cost and tool access; (4) do not provide standardized interfaces for quick agent prototyping and evaluation; and (5) lack comprehensive baseline agents necessary to identify true advances. In response, we define principles and tooling for more rigorously benchmarking agents. Using these, we present AstaBench, a suite that provides the first holistic measure of agentic ability to perform scientific research, comprising 2400+ problems spanning the entire scientific discovery process and multiple scientific domains, and including many problems inspired by actual user requests to deployed Asta agents. Our suite comes with the first scientific research environment with production-grade search tools that enable controlled, reproducible evaluation, better accounting for confounders. Alongside, we provide a comprehensive suite of nine science-optimized classes of Asta agents and numerous baselines. Our extensive evaluation of 57 agents across 22 agent classes reveals several interesting findings, most importantly that despite meaningful progress on certain individual aspects, AI remains far from solving the challenge of science research assistance.