Explain then Rank: Scale Calibration of Neural Rankers Using Natural Language Explanations from Large Language Models

The process of scale calibration in ranking systems involves adjusting the outputs of rankers to correspond with significant qualities like click-through rates or relevance, crucial for mirroring real-world value and thereby boosting the system's effectiveness and reliability. Although there has been research on calibrated ranking losses within learning-to-rank models, the particular issue of adjusting the scale for neural rankers, which excel in handling textual information, has not been thoroughly examined. Neural ranking models are adept at processing text data, yet the application of existing scale calibration techniques to these models poses significant challenges due to their complexity and the intensive training they require, often resulting in suboptimal outcomes. This study delves into the potential of large language models (LLMs) to provide uncertainty measurements for a query and document pair that correlate with the scale-calibrated scores. By employing Monte Carlo sampling to gauge relevance probabilities from LLMs and incorporating natural language explanations (NLEs) to articulate this uncertainty, we carry out comprehensive tests on two major document ranking datasets. Our findings reveal that the approach leveraging NLEs outperforms existing calibration methods under various training scenarios, leading to better calibrated neural rankers.

Dissecting users' needs for search result explanations

There is a growing demand for transparency in search engines to understand how search results are curated and to enhance users' trust. Prior research has introduced search result explanations with a focus on how to explain, assuming explanations are beneficial. Our study takes a step back to examine if search explanations are needed and when they are likely to provide benefits. Additionally, we summarize key characteristics of helpful explanations and share users' perspectives on explanation features provided by Google and Bing. Interviews with non-technical individuals reveal that users do not always seek or understand search explanations and mostly desire them for complex and critical tasks. They find Google's search explanations too obvious but appreciate the ability to contest search results. Based on our findings, we offer design recommendations for search engines and explanations to help users better evaluate search results and enhance their search experience.

Little Giants: Exploring the Potential of Small LLMs as Evaluation Metrics in Summarization in the Eval4NLP 2023 Shared Task

This paper describes and analyzes our participation in the 2023 Eval4NLP shared task, which focuses on assessing the effectiveness of prompt-based techniques to empower Large Language Models to handle the task of quality estimation, particularly in the context of evaluating machine translations and summaries. We conducted systematic experiments with various prompting techniques, including standard prompting, prompts informed by annotator instructions, and innovative chain-of-thought prompting. In addition, we integrated these approaches with zero-shot and one-shot learning methods to maximize the efficacy of our evaluation procedures. Our work reveals that combining these approaches using a "small", open source model (orca_mini_v3_7B) yields competitive results.

Event Extraction as Question Generation and Answering

Recent work on Event Extraction has reframed the task as Question Answering (QA), with promising results. The advantage of this approach is that it addresses the error propagation issue found in traditional token-based classification approaches by directly predicting event arguments without extracting candidates first. However, the questions are typically based on fixed templates and they rarely leverage contextual information such as relevant arguments. In addition, prior QA-based approaches have difficulty handling cases where there are multiple arguments for the same role. In this paper, we propose QGA-EE, which enables a Question Generation (QG) model to generate questions that incorporate rich contextual information instead of using fixed templates. We also propose dynamic templates to assist the training of QG model. Experiments show that QGA-EE outperforms all prior single-task-based models on the ACE05 English dataset.

A New Task and Dataset on Detecting Attacks on Human Rights Defenders

The ability to conduct retrospective analyses of attacks on human rights defenders over time and by location is important for humanitarian organizations to better understand historical or ongoing human rights violations and thus better manage the global impact of such events. We hypothesize that NLP can support such efforts by quickly processing large collections of news articles to detect and summarize the characteristics of attacks on human rights defenders. To that end, we propose a new dataset for detecting Attacks on Human Rights Defenders (HRDsAttack) consisting of crowdsourced annotations on 500 online news articles. The annotations include fine-grained information about the type and location of the attacks, as well as information about the victim(s). We demonstrate the usefulness of the dataset by using it to train and evaluate baseline models on several sub-tasks to predict the annotated characteristics.

Missing Information, Unresponsive Authors, Experimental Flaws: The Impossibility of Assessing the Reproducibility of Previous Human Evaluations in NLP

We report our efforts in identifying a set of previous human evaluations in NLP that would be suitable for a coordinated study examining what makes human evaluations in NLP more/less reproducible. We present our results and findings, which include that just 13\% of papers had (i) sufficiently low barriers to reproduction, and (ii) enough obtainable information, to be considered for reproduction, and that all but one of the experiments we selected for reproduction was discovered to have flaws that made the meaningfulness of conducting a reproduction questionable. As a result, we had to change our coordinated study design from a reproduce approach to a standardise-then-reproduce-twice approach. Our overall (negative) finding that the great majority of human evaluations in NLP is not repeatable and/or not reproducible and/or too flawed to justify reproduction, paints a dire picture, but presents an opportunity for a rethink about how to design and report human evaluations in NLP.

Counterfactual Editing for Search Result Explanation

Recently substantial improvements in neural retrieval methods also bring to light the inherent blackbox nature of these methods, especially when viewed from an explainability perspective. Most of existing works on Search Result Explanation (SeRE) are designed to provide factual explanation, i.e. to find/generate supporting evidence about documents' relevance to search queries. However, research in cognitive sciences have shown that human explanations are contrastive i.e. people explain an observed event using some counterfactual events; such explanations reduce cognitive load, and provide actionable insights. Though already proven effective in machine learning and NLP communities, the formulation and impact of counterfactual explanations have not been well studied for search systems. In this work, we aim to investigate the effectiveness of this perspective via proposing and evaluating counterfactual explanations for the task of SeRE. Specifically, we first conduct a user study where we investigate if counterfactual explanations indeed improve search sessions' effectiveness. Taking this as a motivation, we discuss the desiderata that an ideal counterfactual explanation method for SeRE should adhere to. Next, we propose a method $\text{CFE}^2$ (\textbf{C}ounter\textbf{F}actual \textbf{E}xplanation with \textbf{E}diting) to provide pairwise explanations to search engine result page. Finally, we showcase that the proposed method when evaluated on four publicly available datasets outperforms baselines on both metrics and human evaluation.

BUMP: A Benchmark of Unfaithful Minimal Pairs for Meta-Evaluation of Faithfulness Metrics

The proliferation of automatic faithfulness metrics for summarization has produced a need for benchmarks to evaluate them. While existing benchmarks measure the correlation with human judgements of faithfulness on model-generated summaries, they are insufficient for diagnosing whether metrics are: 1) consistent, i.e., decrease as errors are introduced into a summary, 2) effective on human-written texts, and 3) sensitive to different error types (as summaries can contain multiple errors). To address these needs, we present a benchmark of unfaithful minimal pairs (BUMP), a dataset of 889 human-written, minimally different summary pairs, where a single error (from an ontology of 7 types) is introduced to a summary from the CNN/DailyMail dataset to produce an unfaithful summary. We find BUMP complements existing benchmarks in a number of ways: 1) the summaries in BUMP are harder to discriminate and less probable under SOTA summarization models, 2) BUMP enables measuring the consistency of metrics, and reveals that the most discriminative metrics tend not to be the most consistent, 3) BUMP enables the measurement of metrics' performance on individual error types and highlights areas of weakness for future work.

CrisisLTLSum: A Benchmark for Local Crisis Event Timeline Extraction and Summarization

Social media has increasingly played a key role in emergency response: first responders can use public posts to better react to ongoing crisis events and deploy the necessary resources where they are most needed. Timeline extraction and abstractive summarization are critical technical tasks to leverage large numbers of social media posts about events. Unfortunately, there are few datasets for benchmarking technical approaches for those tasks. This paper presents CrisisLTLSum, the largest dataset of local crisis event timelines available to date. CrisisLTLSum contains 1,000 crisis event timelines across four domains: wildfires, local fires, traffic, and storms. We built CrisisLTLSum using a semi-automated cluster-then-refine approach to collect data from the public Twitter stream. Our initial experiments indicate a significant gap between the performance of strong baselines compared to the human performance on both tasks. Our dataset, code, and models are publicly available.

An Exploration of Post-Editing Effectiveness in Text Summarization

Automatic summarization methods are efficient but can suffer from low quality. In comparison, manual summarization is expensive but produces higher quality. Can humans and AI collaborate to improve summarization performance? In similar text generation tasks (e.g., machine translation), human-AI collaboration in the form of "post-editing" AI-generated text reduces human workload and improves the quality of AI output. Therefore, we explored whether post-editing offers advantages in text summarization. Specifically, we conducted an experiment with 72 participants, comparing post-editing provided summaries with manual summarization for summary quality, human efficiency, and user experience on formal (XSum news) and informal (Reddit posts) text. This study sheds valuable insights on when post-editing is useful for text summarization: it helped in some cases (e.g., when participants lacked domain knowledge) but not in others (e.g., when provided summaries include inaccurate information). Participants' different editing strategies and needs for assistance offer implications for future human-AI summarization systems.