Dialect Transfer for Swiss German Speech Translation

This paper investigates the challenges in building Swiss German speech translation systems, specifically focusing on the impact of dialect diversity and differences between Swiss German and Standard German. Swiss German is a spoken language with no formal writing system, it comprises many diverse dialects and is a low-resource language with only around 5 million speakers. The study is guided by two key research questions: how does the inclusion and exclusion of dialects during the training of speech translation models for Swiss German impact the performance on specific dialects, and how do the differences between Swiss German and Standard German impact the performance of the systems? We show that dialect diversity and linguistic differences pose significant challenges to Swiss German speech translation, which is in line with linguistic hypotheses derived from empirical investigations.

Correction of Errors in Preference Ratings from Automated Metrics for Text Generation

A major challenge in the field of Text Generation is evaluation: Human evaluations are cost-intensive, and automated metrics often display considerable disagreement with human judgments. In this paper, we propose a statistical model of Text Generation evaluation that accounts for the error-proneness of automated metrics when used to generate preference rankings between system outputs. We show that existing automated metrics are generally over-confident in assigning significant differences between systems in this setting. However, our model enables an efficient combination of human and automated ratings to remedy the error-proneness of the automated metrics. We show that using this combination, we only require about 50% of the human annotations typically used in evaluations to arrive at robust and statistically significant results while yielding the same evaluation outcome as the pure human evaluation in 95% of cases. We showcase the benefits of approach for three text generation tasks: dialogue systems, machine translation, and text summarization.

STT4SG-350: A Speech Corpus for All Swiss German Dialect Regions

We present STT4SG-350 (Speech-to-Text for Swiss German), a corpus of Swiss German speech, annotated with Standard German text at the sentence level. The data is collected using a web app in which the speakers are shown Standard German sentences, which they translate to Swiss German and record. We make the corpus publicly available. It contains 343 hours of speech from all dialect regions and is the largest public speech corpus for Swiss German to date. Application areas include automatic speech recognition (ASR), text-to-speech, dialect identification, and speaker recognition. Dialect information, age group, and gender of the 316 speakers are provided. Genders are equally represented and the corpus includes speakers of all ages. Roughly the same amount of speech is provided per dialect region, which makes the corpus ideally suited for experiments with speech technology for different dialects. We provide training, validation, and test splits of the data. The test set consists of the same spoken sentences for each dialect region and allows a fair evaluation of the quality of speech technologies in different dialects. We train an ASR model on the training set and achieve an average BLEU score of 74.7 on the test set. The model beats the best published BLEU scores on 2 other Swiss German ASR test sets, demonstrating the quality of the corpus.

Missing Information, Unresponsive Authors, Experimental Flaws: The Impossibility of Assessing the Reproducibility of Previous Human Evaluations in NLP

We report our efforts in identifying a set of previous human evaluations in NLP that would be suitable for a coordinated study examining what makes human evaluations in NLP more/less reproducible. We present our results and findings, which include that just 13\% of papers had (i) sufficiently low barriers to reproduction, and (ii) enough obtainable information, to be considered for reproduction, and that all but one of the experiments we selected for reproduction was discovered to have flaws that made the meaningfulness of conducting a reproduction questionable. As a result, we had to change our coordinated study design from a reproduce approach to a standardise-then-reproduce-twice approach. Our overall (negative) finding that the great majority of human evaluations in NLP is not repeatable and/or not reproducible and/or too flawed to justify reproduction, paints a dire picture, but presents an opportunity for a rethink about how to design and report human evaluations in NLP.

On the Effectiveness of Automated Metrics for Text Generation Systems

A major challenge in the field of Text Generation is evaluation because we lack a sound theory that can be leveraged to extract guidelines for evaluation campaigns. In this work, we propose a first step towards such a theory that incorporates different sources of uncertainty, such as imperfect automated metrics and insufficiently sized test sets. The theory has practical applications, such as determining the number of samples needed to reliably distinguish the performance of a set of Text Generation systems in a given setting. We showcase the application of the theory on the WMT 21 and Spot-The-Bot evaluation data and outline how it can be leveraged to improve the evaluation protocol regarding the reliability, robustness, and significance of the evaluation outcome.

SDS-200: A Swiss German Speech to Standard German Text Corpus

We present SDS-200, a corpus of Swiss German dialectal speech with Standard German text translations, annotated with dialect, age, and gender information of the speakers. The dataset allows for training speech translation, dialect recognition, and speech synthesis systems, among others. The data was collected using a web recording tool that is open to the public. Each participant was given a text in Standard German and asked to translate it to their Swiss German dialect before recording it. To increase the corpus quality, recordings were validated by other participants. The data consists of 200 hours of speech by around 4000 different speakers and covers a large part of the Swiss-German dialect landscape. We release SDS-200 alongside a baseline speech translation model, which achieves a word error rate (WER) of 30.3 and a BLEU score of 53.1 on the SDS-200 test set. Furthermore, we use SDS-200 to fine-tune a pre-trained XLS-R model, achieving 21.6 WER and 64.0 BLEU.

Probing the Robustness of Trained Metrics for Conversational Dialogue Systems

This paper introduces an adversarial method to stress-test trained metrics to evaluate conversational dialogue systems. The method leverages Reinforcement Learning to find response strategies that elicit optimal scores from the trained metrics. We apply our method to test recently proposed trained metrics. We find that they all are susceptible to giving high scores to responses generated by relatively simple and obviously flawed strategies that our method converges on. For instance, simply copying parts of the conversation context to form a response yields competitive scores or even outperforms responses written by humans.

Spot The Bot: A Robust and Efficient Framework for the Evaluation of Conversational Dialogue Systems

The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands on the human judges, and yield low-quality results. In this work, we introduce \emph{Spot The Bot}, a cost-efficient and robust evaluation framework that replaces human-bot conversations with conversations between bots. Human judges then only annotate for each entity in a conversation whether they think it is human or not (assuming there are humans participants in these conversations). These annotations then allow us to rank chatbots regarding their ability to mimic the conversational behavior of humans. Since we expect that all bots are eventually recognized as such, we incorporate a metric that measures which chatbot can uphold human-like behavior the longest, i.e., \emph{Survival Analysis}. This metric has the ability to correlate a bot's performance to certain of its characteristics (e.g., \ fluency or sensibleness), yielding interpretable results. The comparably low cost of our framework allows for frequent evaluations of chatbots during their evaluation cycle. We empirically validate our claims by applying \emph{Spot The Bot} to three domains, evaluating several state-of-the-art chatbots, and drawing comparisons to related work. The framework is released as a ready-to-use tool.

DoQA -- Accessing Domain-Specific FAQs via Conversational QA

The goal of this work is to build conversational Question Answering (QA) interfaces for the large body of domain-specific information available in FAQ sites. We present DoQA, a dataset with 2,437 dialogues and 10,917 QA pairs. The dialogues are collected from three Stack Exchange sites using the Wizard of Oz method with crowdsourcing. Compared to previous work, DoQA comprises well-defined information needs, leading to more coherent and natural conversations with less factoid questions and is multi-domain. In addition, we introduce a more realistic information retrieval(IR) scenario where the system needs to find the answer in any of the FAQ documents. The results of an existing, strong, system show that, thanks to transfer learning from a Wikipedia QA dataset and fine tuning on a single FAQ domain, it is possible to build high quality conversational QA systems for FAQs without in-domain training data. The good results carry over into the more challenging IR scenario. In both cases, there is still ample room for improvement, as indicated by the higher human upperbound.